1,438 Michigan Ford/1000 Service Centers
Excellent customer service! - LynnS
Excellent customer service!! Thank you Paul for the follow up phone call after my cars service!! Entire service team A+++++
Todd was very helpful and explained everything. - AKAPAGE
Todd was very helpful and explained everything. Called and updated me. And was happy to find out my complimentary oil change hadn't expired.
I couldn’t be happier with the service. - ronaldbranda
I couldn’t be happier with the service. All my concerns were addressed and taken care of professionally, very pleased.
The dealership is well maintained. - Poornima
The dealership is well maintained. No pushy sales pitch. The sales person is very good to work with/
Top Reviewed Service Specialists At This Dealership
Service Advisor
Chrissy Hill and crew said what would be done, they done - hall78silanv
Chrissy Hill and crew said what would be done, they done it, and it class work. Paint was blended well with existing to my satisfaction..
This dealership/service department is clean, efficient, - joniyankitis
This dealership/service department is clean, efficient, and friendly. Ashley took great care of me and I was given a beautiful loaner for the time my car was being serviced. Good job!
Candelaria was wonderful. - arenac
Candelaria was wonderful..very efficient, friendly & knowledgeable. Appreciate the rides to shopping instead of waiting.
Genesis Alfa Romeo FIAT has been my vehicle service - S dW
Genesis Alfa Romeo FIAT has been my vehicle service provider since 2011, best ever for service and professionalism. They are very friendly, professional, courteous and always with a smile and I highly recommended them.
Wonderful service they get it right the first time my - Detrbw
Wonderful service they get it right the first time my favorite dealer. I’ve bought my cars from Glassman for the last 30 years.
Great professional. - stretchthree
Great professional. Quality Friendly service. Would not get my car worked on any where else.
Service was great. - abbycampbell37
Service was great. Always friendly and considerate of time. Work was done correct and easy to work with considering I had a warranty covering the work being done.
I was pleased with my experience. - tomjo333
I was pleased with my experience. Oil change was done as promised and Colin was courteous and helpful.
Excellent service. - ann.vernatt
Excellent service. Did not wait long at all. Very nice customer service representative’s. Top notch.
George is an excellent service rep. - Tryan1142@yahoo.com
George is an excellent service rep. The Always nice to work with ro ford…highl recommended…
Master Certified Service Advisor
I have taken my car to Serra Honda for repairs from the - heaves_leash_01
I have taken my car to Serra Honda for repairs from the start. I was always given exceptional service. When I moved to a new town I used the local Honda dealership for repairs. After a few scheduled repairs with the new dealership, I remained dissatisfied. So I came back to Serra Honda where I know I will be taken care of right even though it’s an hour drive away.
Timely and professional Great customer service and - mgabriele517
Timely and professional Great customer service and provided a space to work in their lobby so I didn't miss a beat within my occupation.
My husband always brings our car in for oil changes so I - KELLEYMI
My husband always brings our car in for oil changes so I wasn’t there but we are always happy with Alma Ford and when we decide to look for a car you will be our place. Thankyou for such great customer service.
Service Manager
My service advisor Jeff is the best. - jjeangil
My service advisor Jeff is the best. Professionalism #1. People#1. Competency #1. Jeff always takes the time to talk to the customer and give him a sense of security and satisfaction.
Service Adviser
Asst. Service Manager
I like that I can count on this dealership to treat me - Jeep
I like that I can count on this dealership to treat me fair and take care of the vehicle issue with confidence at a fair price.
My appointment was to repair two issues that were caught - JMWEBB
My appointment was to repair two issues that were caught early by the oil change technician. If he had not noticed the issues, my engine repair costs could have been much more significant if the two issues would have progressed further. Garber order the parts and scheduled the repair in a timely manner. The Service Advisor was pleasant to work with. The repair work was performed within the scheduled day, my courtesy rides to and from work were timely, and my final bill ended up being slightly less than originally estimated. Thank you!
Was certainly great, very safisfactory, great timing , - HAMILTON2
Was certainly great, very safisfactory, great timing , had little wait. Would recommend to anyone and everybody
Cody Lyle was great and very helpful. - CHERJAK
Cody Lyle was great and very helpful. Problem with Barclays out of his hands. Will be seeing him again for next vehicle.
Quick Lube Manager
I like having an appointment time and the waiting room is - jtrumble1941
I like having an appointment time and the waiting room is very comfortable. I would recommend the service to anyone.
Everyone was kind. - AntJo13
Everyone was kind. Service was done in a timely matter. Definitely recommend them to everyone.
Very good service work done on vehicle. - ash_k
Very good service work done on vehicle. Good customer service and communication. Took only 1 hour to complete.
I'm a new customer of Troy Honda and brought my car in - john.s.camp
I'm a new customer of Troy Honda and brought my car in for its first service. I was impressed by the courteous and professional services managers I met and the service itself was outstanding. I'll bet back.
Oil change was quick and easy Easy to schedule and will - jsinke41
Oil change was quick and easy Easy to schedule and will be coming back for sure
This is the third vehicle we have purchased at this - RKMBAGORDON
This is the third vehicle we have purchased at this dealership in the past year. They have great customer service!
Prompt efficient service. - Sammagar1955
Prompt efficient service. From check in to cashing out, everything was well done and out.
Accessories Department
Express Lane Manager
Express Lane Advisor
Nick took care of me and I had no issues at all. - tburh
Nick took care of me and I had no issues at all. Friendly and helpful.