1,432 Michigan Infiniti/1000 Service Centers

we showed up at lunch time with the engine light on. Most... - steve

we showed up at lunch time with the engine light on. Most of the service dept. was at lunch so a salesman named John Quierr helped us . They did a computer check and showed a part was bad and they had the part. They put it in and we were off to our granddaughters house to get her. This was all with a one half hour. THANK YOU Bookwalter's team.

Staff is polite but, the technical expertise of the - jlpearce920

Staff is polite but, the technical expertise of the workers is at a very low level. The vehicle had to be returned as the blind spot monitoring system was not repaired when the mirror glass was replaced. Spoke with the service advisor and explained in detail the issues. Vehicle was picked up and taken back to the dealer for the repair. Blind spot monitoring system was repaired and the mirror was still not repaired correctly. The fix is visible to the eye by looking at the outside mirror case. I would not trust them again to repair or service anything.

This place is really bad the service department is set up - georgethecat80

This place is really bad the service department is set up to screw you over... We were trained to lie to the customer to get more work money out of them very bad place to work and go to

Went to ask about a warning that had popped up on my Jeep - Angry

Went to ask about a warning that had popped up on my Jeep Cherokee that I had bought here. There were 5 salesmen chatting in the showroom that didn't seem to want to help me. Finally directed me to service department and the guy said they couldn't help me for a week. I asked him my question and he said he didn't know about that stuff I had to talk to a technician but told me I couldn't talk to the technician. Will buy my next car in Gaylord these people treated me horribly.

Burt Watson Chevrolet, Freeland are the best service, - rsabo75

Burt Watson Chevrolet, Freeland are the best service, body shop repair and sales I have dealt with along with Burt Watson Buick in Reese.