54 Michigan Toyota Service Centers

I have nothing but PRAISE for the service department.... - Natalie

I have nothing but PRAISE for the service department. Once again Jameson, Dennis and Dave have pulled through for me. A while ago, I had a question about a problem I was having on my car. They were able to look at it, explain everything to me in detail and off I went happy as can be. They were very professional, honest and sincerely cared about their work. This is one of the best dealerships I have worked with. I have been to many dealerships in Ohio and Illinois as well.

Raves reviews for Master Service Advisor, Tyler West. - stuartD

Raves reviews for Master Service Advisor, Tyler West. I have worked with him several times and he has always been pleasant and on top of everything. The last time I went in, he helped fixed my headlight for free. Ask for Tyler West.

Great dealership - Toyota Hybrid fan

Riverside Toyota is a great dealership! The sales people are wonderful, and the service department is the best I have ever encountered. They are very honest and reasonable. I have all of my service done there. I couldn't be happier!

We had an issue with our car (Lexus) as we were driving - odonnell9294

We had an issue with our car (Lexus) as we were driving to Traverse City late on a Friday afternoon. We spoke with Sam in Service and he was very helpful, telling us to bring our car in and they would take a look at it. When we got there, Kevin was the agent we worked with. He was very professional and within an hour the problem was fixed. Thanks for fixing a problem for total strangers on very short notice. Much appreciated.

Tom is fantastic. - FJBruiser

Tom is fantastic. He and Garth are my go-to for everything I need for my car. And my recent service was done very quickly. I was surprised and very grateful.

Service at signatures was quick and efficient. The... - rumrose22

Service at signatures was quick and efficient. The service department was courteous. The only thing I was alittle upset about was this is the second time after I get an oil change that 3 days later I receive a coupon in the mail .which is only good for that month. It would be nice to be able to save some money on a synthetic oil change

Excellent service Jordan took care of my Jaguar and got - cpalmer01

Excellent service Jordan took care of my Jaguar and got me back on the road!

I always feel at ease when I work with Don Riley and his... - wojosa

I always feel at ease when I work with Don Riley and his staff to repair my Saturn. They are honest and fully explain what must be done. The waiting room is very comfortable and the staff extremely friendky and helpful. I would recommend Suburban of West Michigan to anyone needing car repairs, tires, or looking for a used car. Sue Wojciechowski-Grand Rapids, Michigan

This was my first experience with "any" Toyota - jff_cope

This was my first experience with "any" Toyota dealership, and I cannot express enough, how happy I am. Marcella Milwee is second to none when it comes to customer service and respect! I was so nervous about what to expect since we have never owned a Toyota before. Let me tell you EVERY single person that I came in contact with, were beyond polite and professional. The two different shuttle drivers that I had were both extremely polite and courteous. I have dealt with dealerships in the past many times, and I have to say hands down, today was the best experience ever! THANK YOU, Marcella Milwee and the entire M-59 Szott Toyota team, for making my service experience Fantastic! We will be using you guys exclusively for our service needs. Sincerely, Jeff & Lorry Cope

Went in twice for scheduled recall service. - Dissatisfied

Went in twice for scheduled recall service. Never got back to us about the rental car we requested as we come in from out of town. Both times the recalled part was not in. The second time they wanted to keep car another day so we could pay for another days rental. Really??? Talked to manager twice. Still waiting for apology but I doubt I'll get one. Scheduled oil change also takes a long time. I could mention names but I won't. Instead I'll turn to social media. Buying the vehicle there was a good experience but after spending all that money they don't seem to care.

The salesmen are the greatest. - jeneannegozowsky

The salesmen are the greatest. Very knowledgeable about Toyota products. Thank you to the service department for taking such good care of our 4Runner