Unfortunately fox Subaru is stuck in the 1950's don't - bmoney789
Unfortunately fox Subaru is stuck in the 1950's don't bother bringing your car in alone if you're a woman. Unfortunately you will have phone a friends husband, cousin, brother, or boyfriend to receive any actual service from them. I did more diagnostics, investigating, and problem solving from 12hrs away than any of their techs could be bothered with. My mother brought her 2022 forester in for service over safety issues and was then gaslight and told "there's absolutely nothing wrong with your car" and proceeded to leave a cute/insulting (to her intelligence has a master's degree is not a dumb woman) set of instructions on how to operate her lane assist which was malfunctioning. After informing them from a quick Google this exact model suffers from a parasitic battery drain that effects the ecm, they proceeded to unhook the battery not replace it to reset the system. When my mother then went to pick up her vehicle the window wouldn't roll up all the way and the following day the very issue she brought in for service began to occur again pulling her car from the lane. They also told her it is totally acceptable for the sun to trigger the emergency break sensor causing her car to slam on the breaks at 35mph on a snow covered division ave. (Apparently you can't drive foresters in the sun who would have thought) Unfortunately for my mom none of her problems were resolved and the dealership has neglected to actually do anything to address these major safety concerns. So again I'm sorry ladies but I guess fox Subaru isn't for you. Please avoid them and their terrible negligent service department. Will be calling Subaru USA to report their failure to take these matters seriously
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