784 Michigan Used Car Dealers

Very friendly and fast service, I'm a happy customer 😀 I - Ccook3888

Very friendly and fast service, I'm a happy customer 😀 I highly recommend this dealership to any one.

Full of lies. - Mike

Full of lies. First my oil change emptied half or more of the oil on my new concrete when I returned home, then they told me the oil filter gasket was bad..funny there was no oil on the filter. Oil leak was on opposite side. An employee promised to come and clean the concrete today..the day is half over,not a word. They won't see me again.

Follow up to previous review - Po'd

After 3 months the brakes seized up, so now a brake job is needed. I have now spent more money on this vehicle in 3 months than I have on my 2 Toyotas in over 10 years combined ownership. Now I can see why they didn't show me the carfax. They said they were having problems with the site but assured me that the carfax was clean. Now I have serious doubts.

Purchased a 2020 Ford Edge from Albion Ford on October - Loulou

Purchased a 2020 Ford Edge from Albion Ford on October 29, 2022. Richard in finance was rude, pushy and very unprofessional. In May the windshield wipes quit working, in June my front collision sensor came loose, then my cruise control quit working (probably due to the sensor failure). Spent $700 to get it fixed so I could sell it. When I went to sell it, I was told it had been in an accident (car facts) that was not disclosed before my purchase…illegal. I took a $8K loss to get rid of this piece of junk! I WILL NEVER GO THERE AGAIN! Dishonest employees who just want to rip you off! ALBION FORD IS TERRIBLE!!

Just amazing must check out - Ninja

Let me tell u this place is absolutely amazing! I had 5 stores on my list and I came here first. Jon our sales guy was perfect couldn't have asked for a more responsive and dedicated guy. If u go there ask for Jon gaurenteed to give u a great experience. The sales manager was awesome as well he definitely went over and above to make sure we had the perfect car for our family. We could have gone anywhere but ended up leaving with almost a brand new car. All the cars were presented with transparency and everyone from service tech and manager to Jon and the sales manager made this an 5star experience. I can say so much more the fact that they have a play room for our baby to the feel of the lobby and the no pressure no bs and no sales gimicks made it a wonderful experience. I definitely will be sending all my clients and friends to check this place out and will be back for my next car in a few months.

Jerry was very friendly and helpful. - boohor43

Jerry was very friendly and helpful. He allowed me to test drive the vehicle with no questions asked. Too, they were well prepared, and once I made the decision to buy it was all completed in only 15 or 20 minutes, with plates on my car and I was on the road. Too, very good pricing on my car.

Exelent service, Exelent people, easy to work with. Tyler... - martinez-pm

Exelent service, Exelent people, easy to work with. Tyler Kulp knew his information and answered all of my concerns and my wife's as well.

My daughter bought a vehicle from Betten Baker about 2 - amysueecker

My daughter bought a vehicle from Betten Baker about 2 months ago. She’s only made one payment on it and already has to replace the engine. I contacted them and they aren’t willing to do anything to make it right. They state they inspected it prior to selling and there was nothing wrong with it. However, the damage done to this engine was due to being run out of oil several times, which hasn’t even had time to do. They clearly saw an opportunity to take advantage of a young lady that knows nothing about vehicles and jumped on that opportunity.

Scott made the process very easy and seamless! A true... - Jbobby1112

Scott made the process very easy and seamless! A true professional. If anyone is looking at used cars, see Scott. Pick up my car, no issues at all

Bad Choice - pisceskiss25

This company is by far the worst to get a vehicle from! The guy pretends to be for the customer but he really is for making ways to take extra money from you! I have been loyal in regards to paying whatever needed to be paid. I would stay in contact with them and Dave basically would through in my face to burrow money or my vehicle would be picked up. When first buying the car from Smart Choice nobody told me there wasn't child locks on the vehicle knowing I had a toddler who would be riding in the vehicle. Never received a title for the vehicle. I was tricked into another contract for the vehicle and it was a bold contract! They tried to get me to resign to cover up the unprofessionalism! I willingly gave the vehicle back before my deadline for my first payment and to find out 6 mos. later its listed as a repo and is hurting my credit. JANKY JANKY JANKY COMPANY! They changed their name but those few JANKY people still are behind this new name!

Bryce was professional, courteous and even went above and... - stickstickley91

Bryce was professional, courteous and even went above and beyond coming in early on a Sunday when I was available. We as a company do a lot of work for Henkel and the other dealerships on this strip of dickman road and I would still only shop with Bryce!

I had my Mercedes serviced here for years and bought my - JMsax

I had my Mercedes serviced here for years and bought my new Mazda here. It's a pretty fair place with some straight shooters that worked there. The lady that was my salesperson was awesome. I can't remember her name but she was a bit older.

Everyone was so welcoming and patient with all my senior - Happy Grandma

Everyone was so welcoming and patient with all my senior questions. Todor was extremely helpful in helping me to understand the new fangled contraptions. Purchasing my Subaru Crosstrek and trading in my Ford Explorer, was so much easier than I could have anticipated. He even sent me links to find answers to any remaining questions after I had closed the deal and gone home. A great experience!

Used Honda - marsh113

Bought a used Odyssey. Very nice people. Good price. Good car. Jimmy is great. He was up front about everything. The van was restored from an accident.

Rob Gould and finance manager were very helpful and... - Tim

Rob Gould and finance manager were very helpful and respectful. They knew I appreciate a low pressure approach to buying a car.

They were straight forward, and up front. - ngmike33

They were straight forward, and up front. Easy to work with no hassle, they recommend working with your mechanic to over look the vehicle.

Horrible - Caiden6512

I don't recommend this dealer to anyone. They sold me a lemon. I got a 2012 Buick Verano last year in July. My car has had issues and they did not tell me. This car constantly shuts off on me, stops while I'm driving it and they won't fix my car. I asked for a new car and they claimed I wasn't eligible for one. The engine light pops on all the time. I'm paying a car note every month but not even driving the car. Don't ever go here they are shiesty. They seem nice at first and act like they're helping but all they care about is making a sale.

This is my third letter please explain what does my $91... - turnermisty40

This is my third letter please explain what does my $91 extra I pay every month go to it says insurance but I have no proof. I get pulled over I've got two tickets so far two warrants almost went to jail if I didn't pay 300$ hundred dollars plus whatever the tickets cost I've already paid almost $1,000 over this insurance that I don't have proof of either somebody explained it wrong to me or can somebody help me and give me proof why am I paying $91 extra? can somebody explain that I might as well go to Called insurances company that can give me proof I don't know what else to do here live this is my third letter I'm not getting any help the only thing I've read on it is that the your agent pockets the money you know

On Saturday 3-20-10 found a add for a lincoln town car,... - The_Little_Old_Lady_From_Pasadena

On Saturday 3-20-10 found a add for a lincoln town car, went there 200 miles round trip to look at the lincoln he had for sale.. I liked the car, had a issue with the seat he explained he would fix the seat. I gave him a down payment signed a contract with him, then I got a call saying, the seat was fixed but they found a problem with the air suspension, and explained he was not going to sell it. I explained I didnt have a problem with the air suspension because I was going to change the air suspension to coil so there wasnt a problem with the car, he said it was dangerious to drive and I explained that was not a problem because I would have the car towed to a repair place to have the suspension changed and still refused to sell the car.. Sounds very shady.. The price for the Lincoln was a very low price I thought almost too good to be true.. He mailed back the down payment with out even a apploigy for waisting my time and my money on gas. Breach of contract and If I would have been the one who back out, I would not be intitled to my deposit. *Sure looks like someone came in after I did and made a better deal?? Sound about right?? Does sound shady to me... Do you want to trust putting your money with a company that backs out of deals? If not, keep looking.. Rather pay more money then get jerked around!! I wish the I had the other guys referance before I wasted my time and money.

Purchased a car from out of state- had to fly in and the - Katie

Purchased a car from out of state- had to fly in and the dealership arranged a car to pick me up and even had gloves waiting since it is colder here - very nice touch! Worked with Dave and Patty through phone/email/text and they were great to work with. Would give 5 stars but once I got here, none of the paperwork was ready that I was told would be ready and it took twice as long as I was told it would take. It was a cash purchase with no trade in so we shouldn’t have had to deal with financing paperwork at all - which I could understand if it took longer because of that, but it should have been a simple process. Because I still had a long drive ahead of me, this was very frustrating. Would recommend working with again, but would clarify all paperwork prior to coming to closing.

happy - kevlee

i just bought a used dodge truck during their sale week. just after days of driving around ii found a few bugs. i took it back and talked with the service mg. Joe . he took care of the bugs at no cost to me. 2 weeks later the radiator started pouring out water. went back to talk with Joe. At no cost to me he replaced the radiator with a new one. thank you Newaygo Auto .

I had a great experience with the purchase of my CT5-V. - jgh287

I had a great experience with the purchase of my CT5-V. Serra had the spec I wanted and didn't play any pricing games. Mark Blandin made buying out of state, sight unseen as smooth and easy as possible. Once the car arrived (in CA from MI), it was in perfect condition. Mark and the team followed up to ensure I was happy with everything and were very responsive to a few questions I had even after the sale. Would highly recommend them whether you're in Michigan or any other state.

This dealership is truly amazing with the amount of - Mitchell

This dealership is truly amazing with the amount of detail they pay to their customers. I inquired about a vehicle over the phone and Adrian was super friendly, personable and listened to all my questions then answered them giving me all the time I needed to process everything and fully understand the features and we spoke about financing. I live out of state so it was difficult for me to just drive there without getting all my information upfront first and he did an amazing job. They picked me up from the airport and when I got there, everyone was super friendly and welcoming even asked if I wanted eat and they were going to doordash whatever I wanted (INCREDIBLE). What dealership does that these days? Super great experience from start to finish. I'm back home home now and enjoying my vehicle. Thanks Southfield Quality Cars and Adrian! You guys rock!!!

I was referred to Tony and Nigel from a few friends. As... - Larissa1

I was referred to Tony and Nigel from a few friends. As a single Mom I didn't know exactly what my 16 year old son wanted except it was a convertible. After spending a lot of time with Tony he help me realize that the car my 16 year old son wanted was maybe not the right choice at this particular time in his life. Tony informed me that the insurance rates would be quite high, the price of the car was over my budget, and most importantly that a 16 year old with very little driving experience might not be the best idea to put him into a fast rear wheel drive vehicle living in Michigan. After much consideration and talking over with my friends Tony was 100% right and I am very thankful that he took the time to discuss all of my options and I am 100% satisfied with the purchase I made. most importantly my son loves his new car. Thank you Tony!!!!! I will recommend Tony and Sovereign Auto Group to all of my friends and family.

Dave Lee Taylor - riveratravis11b

Go see Dave Lee Taylor, nuff said, great guy great service, very professional, doesn't feel nor sound like a salesman but someone that wants to help you.

bought two trucks - happy ford guy

My son bought a 08 f 150 in dec 2015 and 2weeks later i bought a f 350 these guys Shawn and Pat went above and beyond to help not just to get a sale but they actuauly help,pat work his can off to get what we wanted and Shawn was great help showing the trucks ,i will by from them again and will refer them to anyone i know.

These guys were extremely courteous with helping me - Sherry

These guys were extremely courteous with helping me through my first finance experience, they took their time explaining to me all the paperwork and made it very straight forward! I've had the car for two weeks now and couldn't be happier with her! :)

Wow!!! First of all let me start by saying I had been to... - christophercouncilor

Wow!!! First of all let me start by saying I had been to 2 other dealerships that evening and was very displeased with the inventory and service. When I walked into Bill Marsh was immediately made right at home. Not gonna lie i was looking pretty rough myself, running on no sleep and wearing my holey work clothes. The kindness and respect I was given was outstanding! My girlfriend and I were helped right away by Jim Larson! Right away we told him what we were looking for and our price range. Jim looked in the database and found a few great options for the exact car we were looking for. Before I could even say I'd be okay with looking at different options, he found the exact car just dropped off as a trade in that day. So it wasn't in there inventory yet but that didn't stop him he showed us the info on the car including the car fax and when it would usually take a day or two for them to get it ready and put on the lot, Jim offered to go get it from a near by location just to show us! Already we were amazing by his professionalism and his will to get us into a great vehicle! He was truly about finding us a good vehicle and not just worried about making a buck. When Jim pulled up in the car we were amazed to see it was in perfect condition. I took a thorough inspection on it and took for a test drive and fell in love with it. Not only was the car perfect but it was exactly what we wanted and more! The price was a steal for the quality and compared to other dealerships prices. Jim had promised he would hold it for us, but we were alittle to excited with this vehicle and Jim had no problem staying alittle longer to make sure we got this all wrapped up and were happy! We were able to drive it off the lot that night and couldn't be more happy with our purchase and service!!!!! We will definitely be coming back for any future car purchases and thank you again Jim for all your hard work!!!! Bill Marsh has earned our business forever! Keep up the great work and continue to provide great vehicles to the people!

Josh Caywood is a great salesman. - ihfarmall4ever

Josh Caywood is a great salesman. Honest and straight forward. The truck was clean and parked inside when we got there and it drove out nice on the test drive. In fact, we liked them so much we bought two vehicles that day.

Shorty, the salesman is a scam artist who sells vehicles - Sherrylynn

Shorty, the salesman is a scam artist who sells vehicles to single women with four kids.Knowing the vehicle is unsafe.