Had our Jeep towed to Juettners on July20, 2023. - cpfeil99
Had our Jeep towed to Juettners on July20, 2023. It had under carriage damage from hitting a piece of concrete in the road. It sat there for two weeks before they put it on the rack to estimate the damage. In the mean time, we had to rent a car from July 21 to the date it was finally fixed, August 30, 2023. At almost $100 a day for the rental, we paid almost as much for the rental as the repair bill. Two weeks of that rental bill, Juettners didn’t even bother to look at the vehicle. The level of incompetence is mind boggling. They take no responsibility for what other body and service shops know is the standard operating process. Juetners should be ashamed of their methods of operation, but apparently they are not competent enough to know better. Shameful place of business.
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