406 Mississippi CODA Service Centers

The service advisor Kam was very professional, courteous, - hes2gud

The service advisor Kam was very professional, courteous, and helpful. She made me feel like she had my best interest at hand. Keep up the great work Kam!

Drew was AMAZING ! - sista_d_j_j

Drew was AMAZING !!! From start to finish. Kept me updated on everything !! He’s the best and I’m going to recommend him to everyone Thanks Drew

My husband and I had some recalls on our Dodge Ram, and - elaineharvey85

My husband and I had some recalls on our Dodge Ram, and took kit to our nearest dealership, the Service Advisor Miryam Evens, was very proficient at her job, she kept us informed about our vehicle from start to finish, the best customer service I received in a while..

It was my first visit here for a oil change. - meoshus johnson

It was my first visit here for a oil change. The staff was friendly and very helpful. I am looking forward to doing business in the future.

Very courteous and efficient service. - D R

Very courteous and efficient service. My warranty extension issue was handled quickly by them. Morgan is a very knowledgeable and helpful service rep.

Although the service department was backed up due to lack - lauraucameron

Although the service department was backed up due to lack of staff, Lakin Bowles was top notch. She was on top of everything and kept me apprised of the work being done.

I was visiting my mother in Biloxi when my car began to - wimmersen

I was visiting my mother in Biloxi when my car began to give me trouble w rpms, I was able to call and easily talk to the dealership about my concerns - whether I should tow the car in. I was warned about 9 cars ahead, but agreed to let me bring the car in - and even got me a lunch appointment for diagnosis. I was thrilled!! Within the hour, had diagnosis - my extended warranty and my car fax maintenance all in their computer. Was told it would take one day for parts and likely be ready the day after. Well don't you know, Kerry calls me the following early afternoon - my car was all ready, washed and waiting. I was amazed. Great staff - don't think I would have gotten this kind of service in my hometown. I will definitely return to MS as my preferred dealer. ??

Everything was fixed and truck is running great. - bjdottley

Everything was fixed and truck is running great. The service team did an outstanding job.

I received great service and assistance! - Merc e320

I received great service and assistance! There team was able to fix a complex issue with my Mercedes. I was treated with respect & professionalism and back on the road within an hour! The service rep Mike R and cashier Grace K turned a tough situation into a great day! It's folks like these that make you glad you bought a Mercedes in the first place.

They were up front & honest regarding my service repair. - Paul

They were up front & honest regarding my service repair. I would return to this dealership.

After receiving several request to give Bob Boyte a - sargebarber259

After receiving several request to give Bob Boyte a second chance, on 04-5-25, at 830am i called and asked to speak to the service department to schedule service for my truck. The first time I was sent over to a ringing line that no one answered and the line hung up on me. The second time I asked and said what happened and it again went over to a ringing line and after ringing and ringing I again was hung up on. The third time I explained all I want to do is schedule a service appointment, the operator stated she would page someone. No one answered and I again was hung up on. I then called back and asked to speak to the manager at which time I was placed on hold and a while later a woman answered and when I asked if this was the service department or manager she stated neither and stated the manger is out and will not be back till Monday. I asked this person if I would be able to schedule an appointment and I was told in a very disrespectful way, "We only have 2 service advisors on duty today and they are Busy with other clients , i should try back later". At this point I will not be trying back later or never, I will find another service dept and will never step foot in their doors. I would recommend never going here to anyone as they don't care about customers, I only wish Ray Brandt was back there as they did care and made sure their customers were always taken care of, without attitude.

Amazing customer service - very responsive and great at - joshuabbrill

Amazing customer service - very responsive and great at getting things done on time. Never had a problem going here.

I just do not like when my vehicle is brought into the - Jettie Jefferson

I just do not like when my vehicle is brought into the shop and when I get it back my air stem covers are missing you ask the guys where are they no one knows

Employees are very curtious and helpful whenever I come - hendrixjohn47

Employees are very curtious and helpful whenever I come in so I will recommend Carl Hogan over any Car Lot.

It was a good experience all the people we nice an easy - bgshirley70

It was a good experience all the people we nice an easy to deal with

I had a recall on my charger. - Stephanie

I had a recall on my charger. The wait was minimal. I was able to go into work that day. Colton was extra kind. Even met a salesman while I waited who entertained me with a few jokes. Not to mention, I appreciated the refreshments.

I usually deal with Caleb and he is always efficient and - pamtpoolepam

I usually deal with Caleb and he is always efficient and kind Great asset. Keep up the good work.

Izzy was great getting me into my rental. - jenmer78@yahoo.com

Izzy was great getting me into my rental. Tony was so great and personable. Both of these guys have great customer service skills.

I've always heard that a dealership is no better than - Realtor

I've always heard that a dealership is no better than their service department. Anthony Doss in the service department is reason enough to do business with Acura of Jackson! Ask for him if you need to get your vehicle serviced. He's friendly, courteous, knowledgeable, and prompt with updates! The waiting area, has a TV room with a charging station, free snacks and beverages, last but not least, a children's play area.

This place is full of arogant xxxxxx who don't care at... - ihatesuzuki

This place is full of arogant xxxxxx who don't care at all about their customers. The car we bought was a lemon and they refused to take any responsibility for it. I would not recomend anyone to even walk through the door, let alone risk purchasing a vehicle from these people. Ricardo (the owner of the dealership) told me flat-out that "he could help me, but he wasn't going to" basically because he would rather leave us waiting in his office for an hour, rather than resolve the numerous problems that we had with the car and his staff.