404 Mississippi SRT Service Centers

The dealership kept my car all day and still did not - El Powell

The dealership kept my car all day and still did not perfom all requested services. There was a formal complaint emailed to Paxton King.

I am unsure, but I feel like this dealership is - Sheila

I am unsure, but I feel like this dealership is overbooking their service department. I was here at 9 AM as my appointment was for 9 AM. Still waiting 1 hour and 40 minutes later. Hmmmm? A simple oil change and tire rotation that "is an hour job". Comfortable chairs while waiting until a salesman opened a double door for fresh air and we customers waiting, woke up as the 45 degree air blustered against us all. Mark Ford is extremely courteous and professional!!

I have had my tundra in their service department three - Bill

I have had my tundra in their service department three times for replacement of an airbag recall. It is January 31,2024 and it was October of 2023 when I started dealing with them. I can only conclude that they have not been truthful with me at this point. One of the visits had my truck sit idle with them over a week. They say we have the part , bring it in and then they say we have to order the part. I can not seem to get them to fulfill their self expressed claims. Worst service department that I have ever dealt with in my 50 years of driving Toyotas.

I rated David Crenshew good customer service - GatsonPeggy2017

My visit too John O'Neil service center , I rated them a 10. Awesome teams.. Friendly, I were very please with the service Department and staff.