Missouri Mercedes-Benz Dealers

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Plaza Motor Company - Creve Coeur, MO

On 9/6/2009 3:51:53 PM jessel1228 wrote:
This was our first experience purchasing a Mercedes. Jay Barbeau could not have been nicer or more patient. It was 3 months from the time I first walked in Plaza to the time we actually bought a car. Jay would call or e-mail from time to time. Wasn't pushy at all. The day we decided to purchase, Jay spent a lot of time explaining things in great detail, which was very much appreciated. He gave us his card with his cell phone number and I have called it several times and never feel as if I'm putting him out. He's always very gracious and willing to help.

I was very hesitant even going to Plaza as it is such a huge dealership, but can't say anything but positive feedback with our dealings with Jay.

Plaza Motor Company - Creve Coeur, MO

On 7/19/2009 1:55:45 PM lifesucksbad2008@yahoo.com wrote:
Customer service was horrible as I feel I wasn't taken serious due to age and how young I look. It took forever before anyone would even come over and talk to me. I watched a saleman watch me for a while like he was hesitant to talk to me because I am young.

I was brought outside and shown some cars, then I sat down with a salesman to get more info. I basically had to ask him all the questions, he was not very informative at all. All I wanted to do was leave.

I was also disappointed as the car I came into to see that was posted on their website was already sold. There was actually 2 posted and both were sold. Once they sell a car, they need to remove it from their website. It's now 2 days later and they are still both posted online. They were two cars at great prices - makes me wonder if they even had the cars or if this is their way to get people in...post great deals online and then tell people they don't have them once they get there, but then they can show you some more expensive cars.