1,006 Missouri CODA Service Centers

Take it to Straatmann. - dwbrew

Take it to Straatmann. No service. Apparently no worries. We'll get to it at our convenience. . Where lunch breaks supersede any customer service. If you are in a hurry ,go to Reuchers. They seem to know as much as the Straatman people about Toyota's because they actually know vehicles,not just how to read sensor but listen to the engines rather than rely on their hourly rate to tell them the problem with a vehivle.

Buying a Ford has been one of the WORST decisions I’ve - Sabrinaglover614

Buying a Ford has been one of the WORST decisions I’ve ever made, and I’m here to warn you—do NOT buy a Ford vehicle. They’re not built like they used to be, and they’re definitely not “Ford Tough,” despite the marketing hype. I drive a 2020 Ford Fusion SE, and since November 2024, I’ve been stuck in a never-ending nightmare with this car. It’s had the same issue over and over again, and Ford has done nothing to provide a real solution. After spending over $600 in November to address a sensor problem that caused the car not to start, it ran fine for about three months. But in February, the same issue popped up again. I immediately tried to get it back to the shop, but I couldn’t get an appointment until March. When I finally brought it in, they charged me $200 for diagnostics—and then tacked on another $200 because they said it would “take longer” to figure out the issue. After all that, they claimed the problem was just the battery and charged me $299 for a new one, bringing my total to $715. They swore they had taken it for a “test drive” and that everything was fine, saying the car “just needed a new battery.” That explanation didn’t sit right with me, but I trusted them because, after all, this is the Ford service department. If anyone should know how to fix a Ford, it’s them, right? Wrong. Less than 12 hours after I picked up my car, it broke down again, leaving me stranded on the side of the road. And when I called the service department, they basically told me I was on my own for getting it towed. At this point, I’ve been dealing with the same unresolved problem for almost six months. The issue with the car not starting has never been fixed, and I’ve wasted time, money, and energy going back and forth with Ford, getting nothing but excuses. It sucks to be in this situation, and it makes me furious that they clearly have no idea what they’re doing—or they just don’t care. Honestly, I wouldn’t wish this experience on anyone. If you’re thinking about buying a Ford, don’t do it. They don’t care about fixing your car; they care about draining your wallet. And their so-called “experts” don’t seem to know how to fix their own vehicles. This car has been nothing but a money pit and a headache. I’ve owned several other cars in my life, including luxury brands like Cadillac, and NONE of them have ever given me this much trouble. Ford vehicles are unreliable, and the service department isn’t any better. I wouldn’t recommend Ford to anyone—save yourself the stress, frustration, and wasted money, and buy literally anything else. I’m determined to get to the bottom of this issue—even if I have to go public or involve my lawyer—because this is unacceptable. And judging by my experience, if you buy a Ford, you might end up in the same nightmare I’m in.

Their service department is 2nd to none, if you deal with - belstar10

Their service department is 2nd to none, if you deal with Morgan she will take very good attention to you and your needs and you might acquire a loaner from them at NC if it takes longer than originally estimated! From Dan

If I could give them a negative star review I would. Do... - Angeline Slayton

If I could give them a negative star review I would. Do not take your car to this dealership. My Ford Fiesta broke down and I took it to our local mechanic to look at it. He identified the transmission as the issue and told me to take it to Ford because my car is not anywhere old enough or high enough mileage to have this issue. I brought it in and told them exactly what he told me including the transmission oil being black. Swafford said it was a warranty issue and "fixed" it. Last week I left work to go to my car and it would not accelerate or reverse. Transmission again. I had it towed back to them. They are claiming they never touched the transmission fluid even though they replaced parts and serviced it. My transmission is now completely burnt up and my car is undrivable. They are telling me I have to pay them 7000 to replace a transmission they screwed up on a 5 year old car That is under 100,000 miles and has been regularly serviced.

I have used Brad Guffey service a number of times, and... - snuffy43

I have used Brad Guffey service a number of times, and have always been treated with fairness and respect from all employees. They have certified mechanics and parts people that will go the extra mile for their customers.