34 Missouri Mazda Service Centers

Lou Fusz Mazda service center employees are the BEST! - jim@gojimgo.com

Lou Fusz Mazda service center employees are the BEST! I always feel like I am getting the best attention, and I feel that the staff who are actually fixing my car do an excellent job, too. I only have to take my CX5 in for maintenance a few times a year, but I go to Lou Fusz instead of the other guys because I know I'll get better service! They went out of the way to provide a loaner car for an extended repair, and then sent videos of work accomplished. Great idea!

They did a good job of finding the problem and fixing - swimmerpab

They did a good job of finding the problem and fixing it. The part was delayed, not the fault of the dealership.

Outstanding customer service - Arkansastraveller

As I was travelling through the area, I had a flat tire. Chris fixed the flat and had me back on the road in minutes. Truly exceptional service and I would highly recommend them to anyone.

Excellent service - Chuck Selby

We went there for a recall on our Mazda CX5 and an oil change. Service was fast and efficient. Service lady was very friendly and helpful.

Adam has really come through for Me on multiple - MelMetro75

Adam has really come through for Me on multiple occasions… and has sold me a Sonata and Palisade. Plus helped me sell a vehicle! Adam is what I call a true Professional in every sense of the word. Excellent customer service and great service in every aspect!!! Knows his product and goes the “Extra Mile “ to ensure your happiness w/ vehicle. Adam,I always go to for my next vehicle and always referring people to him. Adam is very caring, unlike a lot of other salespeople and dealerships out there!!! You win w/ Adam… Slm that really needs to be said.

DO NOT BUY FROM THESE CROOKS! - faithisarose

DO NOT BUY FROM THESE CROOKS!! THEY LIED BY TELLING ME I COULDN'T GET IT INSPECTED BY ANOTHER SHOP AND THEN SOLD ME (A RECENT DOMESTIC ABUSE SURVIROR) A LEMON AND AFTER $2300 IN REPAIRS, IT’S STILL BROKEN DOWN NEEDING A REPLACEMENT ENGINE!! THE TIMING SET WAS ALSO MESSED WITH BY A NON-MECHANIC AND CHEAP PARTS!!!!! NOT TO MENTION A HUGE CLASS ACTION LAWSUIT AGAINST GM ON THIS EXACT ENGINE!!!! HOW DARE YOU TAKE ADVANTAGE OF PEOPLE LIKE ME!!!! NOW I'M WORSE OFF STUCK WITH A $7000 GOOD FAITH AUTO LOAN, BROKEN DOWN VEHICLE I HAVEN'T BEEN ABLE TO DRIVE SINCE BUYING IT AND NO WAY TO GET BACK TO MY CHILDREN!!!!! HOW DARE YOU!!!!!!!!!!!!!

I went to the dealership yesterday for oil change. The... - stlcardsfan111

I went to the dealership yesterday for oil change. The experience was perfect thank you James Hellweg for going beyond expectations. One happy customer, I will be going back for all my service needs.

*Service center review only* I brought my vehicle here - Jon

*Service center review only* I brought my vehicle here for simple oil change, tire rotation and emissions inspection. I ended up having to bring it back 3 times because the lug nuts were cross threaded on the stud. I attempted to call the service manager Kevin several times and did not receive a return phone call. After getting my vehicle repaired elsewhere, and having a lengthy, unpleasant conversation with Kevin, I was reimbursed most of my repair costs. I feel like I was not listened to when I asked if a different technician could attempt the repair and they could not use an impact wrench. In addition, I did not receive a call back when I attempted to resolve the issue early on with Kevin. Unfortunately, they have lost an almost decade long customer. FYI the service advisors I dealt with were nice and helpful, just tired of seeing me with the repeated same issue. This review does not reflect my opinion of the sales side of the dealership whom I did not deal with.

I had a appointment for a oil change. They had my car in... - billyrat

I had a appointment for a oil change. They had my car in right away. (Great) An hour and a half later the mechanic said I needed new brake pads.(I asked for the brakes to be checked) Meanwhile the mechanic said he put my dashboard trim back? I asked if the buttons work? He was mystified. I specifically told the desk people about the button issue and that the buttons don’t work when the trim is installed. My mechanic is not desirable! It makes sense to put your “lesser “mechanics on oil change duty but Jesus Christ ! 90 minute oil change? Really? I watched the guy amble around back and forth for a good 15 minutes plus. I hope he didn’t screw up the dashboard or the parts. I am very concerned about weather or not he did well at brake school!!! I have been a customer here for over 20 YEARS ! Probably my last visit

Outstanding Service!! - Mark1975

My wife and I were traveling to the lake Friday afternoon while pulling a trailer and my truck started to overheat. I called Larry at Central Missouri Tire to see if there was anyway they could look at it. He said to bring it in and they'd see what they could do to help. He knew that we were 2 hours away from our home... Wow! We experienced exceptional service! Not only did they look at my truck immediately- they searched for the new water pump, found it and installed it as soon as possible. He and his guys even stayed late on a Friday night just so that we could get back on the road. Larry even took it a step farther by loaning us his own personal car to grab a quick bite to eat while we were waiting. I have to say that Larry and his guys made a bad situation so much better with the kindness he showed my wife and I. Thank you so much Larry and Staff for the exceptional service!! Highly recommend them!!

Diagnosed the problem with my AC incorrectly. Estimated... - jkinzbach

Diagnosed the problem with my AC incorrectly. Estimated repair at $620. Went to another Honda dealer and they found a faulty relay switch costing $7.

Vehicle Purchase - exsalesguy

First off - In my previous job I was the Internet Sales Manager at the largest dealership in Wyoming so I am very knowledgeable of fair market prices and how the car sales process works...This weekend I purchased a 2013 Ford Edge from this dealership. My salesman's name was Kiefer Scroggins. I had set the appointment the day before through the Internet Manager (Sheila Jackson). FYI... their Internet department is fantastic! Very quick to return my call on the inquiry that I had made through their website and helpful in setting up the appointment for a test drive. Back to Kiefer... Kiefer is a very professional, educated and detail oriented young man. He definitely does not fit the old-fashioned, dreaded car salesman stereotype that we all have dealt with in the past. He was very polite and extremely thorough and seemed to have in-depth knowledge on not only the vehicle that we wanted to purchase, but all Ford makes and models. He did a great job of explaining and showing us all the vehicle's options and capabilities. There really wasn't much deal making that had to be done. I had done my homework on comparing the wholesale vs retail costs of this and other similar vehicles within a 250 mile radius. This was by far the best pricing on this model vehicle that I could find. I would highly recommend purchasing a vehicle from this dealership (and would highly recommend asking for Kiefer) the next time you are in the market. Thank-you Jimmy Mitchel Motors and THANK-YOU Kiefer Scroggins!!!!!!!

They were very pleasant, fast and I even got a little - Veronicawells100

They were very pleasant, fast and I even got a little discount.. I’m very pleased

No like all the other car dealerships. - CaitlinG

My luck hasn’t been the greatest the past couple of months. It has been one bad thing after another. I was involved in a car accident, and my car was totaled out. I was put in a rental until the other persons insurance evaluated my vehicle. I knew the rental was only going to last for so long. I couldn’t let this car accident mess with my every day life. Therefore; I was proactive on the vehicle searching. A week after the car accident, I went to look at a 2013 Mazda CX-5. I educated my self about this vehicle, I read the whole history on that carfax. I got to the dealership, none of the sales people chased me down. I actually had to go inside and ask for assistance. My salesperson was Mark Kleve, a wonderful man. The dealership just got the vehicle, Mark didn’t know everything about the it...which was perfectly acceptable. We took the vehicle out for a spin. I was sold! So a couple days go by and Mark calls me. It was listed for $11,400. Not a bad price, even Kelly Blue Book agreed. Doesn’t hurt to try and knock the price down, right? Well... no budge. I was okay with that, because of KBB. Couple more days go by, and I kept finding myself looking back at that vehicle. I called Mark up, and told him that I want that Mazda. I advised him that my credit isn’t the greatest and I had no co-signer. What were my options? Mark got me in touch with their finance manager; Kim. Straight out of the gates, Kim was awesome. She was very helpful and acomadating. I put a little money down to hold the vehicle, giving the insurance time to write a check. The insurance did everything wrong and it took a few weeks to get the check. Kim and Mark were easy going, helpful, understand, and not pushy. They made this process more pleasant, thank you. And thank you to the Lou Fusz, for holding the vechine for much longer than promised. I will refer your business to everyone and anyone. Thank you! I’m so glad I got to take the Mazda home today!

Skylar was awesome and went the extra mile. He made sure... - Taylor Slade

Skylar was awesome and went the extra mile. He made sure I had transportation during my wait to run errands and he gave me several tire quotes for my next appointment. As well as complimentary beverages during my wait and to take to go. The customer service alone makes you enjoy Mazda that much more.

I purchased my CX 5 which I love from northtowne Mazda.... - DrPaul

I purchased my CX 5 which I love from northtowne Mazda. Process was very fast and all questions answered respectfully. Recently I went in for oil change and when checking in my service advisor Josh informed me I had a recall on hatch control. He said it would take an extra hour but indicated they would make every effort to get done sooner. To my surprise Josh arrived in waiting area just under an hour later telling me all work was completed. Could not have gone better. Recommend to ALL. Thank you Regards Paul Lashmet