1,004 Missouri Nissan/1000 Service Centers

The dealership and the mechanics all worked together to - dlayman91

The dealership and the mechanics all worked together to solve a problem. The programing was not was not working with my truck as it should, the mechanics went above and beyond to solve the issue working with GM to remedy the problem. Treated very well by everyone involved. An example of how customer service should work. Great job Ed Morse in Lebanon, MO

The Body Shop personnel were very helpful. The service... - ABo

The Body Shop personnel were very helpful. The service technician that adjusted my sliding door and the back door did a good job. I no longer get an "open door" alert. The doors close easier also. Thank you

Service was great! - kerr48844

Service was great! I was early and got finished early! Everyone was polite and friendly!

My wife and I had broken down not to far from the Elmer... - RyanWallace

My wife and I had broken down not to far from the Elmer Hare Ford, we were on our way back home to Texas, and needed to get back asap! We got our truck towed to Elmer, and they were very fast in helping us! After finding the problem within 10 minutes, and discovering it would be two days until they could the part in. The Parts and Service Dept. went out of there way to help us and had us back on the road a hour later! We were VERY pleased with this place! Being from Texas we will probably never be here again, but we for sure recommend these guys!

Zack in the service department is a life saver! - Wallulis13

I was stranded in St Louis with a Ferrari I had just bought from another dealer. I was afraid to drive to my home state. Even though they were very busy, Zack took sincere concern for my problem and helped me beyond words. A great young man. Thank you. Kim McCauley

I have 2021 nissan altima i give my car for service ( oil - kuchipudiajay

I have 2021 nissan altima i give my car for service ( oil change and tire rotation) every time they did mistake they don’t have proper wheel balancing machine and they do scrathes and broke my alloywheel for me this is the third time happen and they are argue with coustmers afterthat they are changing the pictures and lying and they are trying to blame on us .i strongly recommended dont give your cars for service in frank fletcher nissan ( joplin) and especially service advisor ( steve wright) he is a very very rude with all customers and below and i shares with proofs also so please dont give your cars in frank fletcher nissan

The last dealership in the area I’d go to. - Another Disappointed customer

The last dealership in the area I’d go to. Limited scope of knowledge in mechanics as well their 3 service writer. Presently, took inoperative vehicle to ford groves for service appointment and ticket opened. was told two weeks into waiting by will be another 2 weeks before they can finish diagnose (maybe). Service manager beyond rude and basically told me that he doesn’t have to fix my vehicle, ford groves doesn’t have to fix my vehicle and suggested that I go to another dealership because they have a backlog of service work of 60 days on major and technical repairs. Called another dealership 30 miles away made an appointment . This is just One example of issues I’ve had with ford groves. Every time i go in for work there is problems. Other people in my family also have experienced issuues with ford groves as well. poor service, service writers trying to wring every nickel out of your pocket for unnecessary repairs and not fixing issues are common at ford groves.