Pleasant auto buying experience - Ron Burnam
My wife and I were shopping for an SUV. Of all the dealerships we visited, the staff at Rimrock KIA was the most helpful. There were no pressure tactics, we were allowed to take the vehicle home over night to be sure the light was adequate (it was). We were impressed with the helpfulness of Shilo Weeres, Fou Mamea, Jake Soares, and Bill McRae, all of whom were very professional. We agreed to a very reasonable price. Kudos to them
beware the "full inspection" pitch - anteru
Beware the "full inspection" pitch on used vehicles. Bought a truck in January that apparently had a "full inspection". Since then I have had to replace a bad battery, alternator, speakers, and front brakes. All of which should have been caught on an inspection. I know I bought a used vehicle, but I was hoping to not have to cough up an extra 1000 bucks in parts within two months of owning it. just last week i come to find out there is advanced levels of rust underneath the truck, going to cost me an additional 2 grand to fix. I am now stuck with a truck that literally has pieces falling off if it.
Horrible! - Disappointed73
I was there to get a quick recall done to my kia soul. I was assured it would only take 1 hr. I waited for 3 hrs...finally I went and asked how much longer and they said "45 min, it's almost done". Exactly 45 min later a guy came out and said they were not able to do the recall at all. So there was a massive lack of communication and they lied. Never did anyone offer me any explanation or even an oil change. I went to billings kia and they were awesome! I would recommend them over butte anyday. I have told all my friends as well. This was not the first issue I had with the dealership either but I wanted to give them another chance. NEVER AGAIN!
Nice and cordial staff that assisted me in the purchase... - ga
Nice and cordial staff that assisted me in the purchase of my used Kia. Had a small credit problem that Incredible helped me out with. Thanks Owen.