208 Montana CODA Service Centers

Horrible wiring repair, looked like a backyard repair. - beaugranbois

Took my vehicle in for a repair. After they ordered the wrong part they got it installed and it didn't fix the issue. They traced the issue to a short in the rear hatch and said it was the rear latch. Which is funny because it was the one thing that was working the best. So after they replaced the latch it still didn't fix the issue and they still had a short in the system. Turns out there was broken or shorted wires in the wire loom between the body and rear hatch. So they repaired those. After a week and several calls they told me it was done and everything was working. I picked it up right before closing and everything seemed to be working until I put it in reverse and my back up camera didn't work, which it did before. I took it right back to the shop and the service guy told me he would talk to his guy and get ahold of me. It's been almost a week and nothing. So over the weekend I pulled the wire loom and took a look at the wires and there were three broken wires and three wires that had been very poorly repaired. I was an electrician on helicopters in the Marines and know what a poor wire repair looks like and how easily they fail. They simply took three 1-2" pieces of wire that were two gauges too big, poorly soldered them and wrapped them in electrical tape. So, needless to say I repaired the wires myself, all of them, properly with a hot solder joint and shrink wrap. And as I was pulling the electrical tape off of one of they're "fixes" the wire broke. I'm not complaining about the customer service or even the price, but the quality of work was that of a backyard mechanic. And now I'm questioning if the $480 in parts was the problem or if it was simply a broken wire?

Very friendly personnel, competent technician and great - atelmosse

Very friendly personnel, competent technician and great service. They were to help us with an emergency situation. Thank you

Amazing customer service - Chellemt40

I took my Chevy cruze to the dealership to have it looked at for a couple of lights coming on and I was asked by several people if I needed help upon arrival. Everyone was fantastic customer service wise. Very pleasant and helpful. The waiting area for service was clean and pleasant and my vehicle was looked at promptly. Excellent customer service from the time I arrived till I checked out.

Excellent - iam2smilin

Everyone was so friendly. Service was amazing. Highly recommend.. Timely service. Worth the drive from Billlings to get treated wonderfully. I will recommend and return int he future.

I scheduled an appointment for an oil change and was able - Rockridgekate

I scheduled an appointment for an oil change and was able to get service quickly. Grant & Julian were very good at listening about my concerns. Told me what other maintenance I should think about (windshield wipers & air filter) but were not hard sales pitch about getting it done. Great to go to a dealership where your patronage is appreciated!

best dealership there ever was!!! - the shark

best dealership of all time!! you will be missed and subaru's cant replace the Oldsmobile. billings will never be the same with out you.