356 Nevada Toyota/1000 Service Centers

Yasir Abrahams’ professionalism and personal concern for - Debra

Yasir Abrahams’ professionalism and personal concern for me as a customer are outstanding. His work ethic as a Subaru employee is commendable. I have an eight year old Forester, which recently developed a few mechanical problems and I was concerned over the cost of repair.. All of my service has been done with the dealership. I must say the Service Drive Manager’s personal concern for me as a loyal customer was exceptional. He assisted me personally; and, when I had questions, he took the time to stop and speak with the techs. He also researched and discovered items covered on warranty from Subaru. Since I had just reached 80,000 miles, discounts were applied and I was, needless to say, delighted. Thank you, Yasir.

Brian Robinson was very helpful and passionate about - joykgardner

Brian Robinson was very helpful and passionate about helping me with my problem. SO glad you have a good Sales Manager on staff that cares about the customers

Exceptional service department. - dougnjoy

Exceptional service department. Detail oriented (like not overflling oil during oil change). Very customer oriented.

The purchase of the car was handled professionally and - Al M.

The purchase of the car was handled professionally and conveniently. The later repair process was conducted professionally with excellent communication and pricing.

1st time at the dealership. - tnovia10

1st time at the dealership. Great people, terrific service. Completed on time and as promised . Nice work !

This dealership is very unethical and disingenious, they - ryunchilders

This dealership is very unethical and disingenious, they will offer coupons for service and not honor them very dishonest. Take heed to my warning go to Findley Cadillac for any service needs!!!!! Edit 09/19/2024 I spoke with the General Manager Larry he definitely made everything right and honored the coupon that I brought in that day. He insured me that this will never happen again, thank you Larry

Making an appointment is always easy to get in. - catterberr

Making an appointment is always easy to get in. Always ready in 1 day and service guys are really great!

The salesperson was very "non pressure" and listened to - roguehunter21

The salesperson was very "non pressure" and listened to my wants and needs. He guided me towards the Crosstrek as opposed to trying to upsell me the Outback, which I really wanted, but couldn't afford. All the staff that I ran into there were very nice, professional and personable.

Well I took my Chevy bolt to fairway Chevrolet never - mirage711

Well I took my Chevy bolt to fairway Chevrolet never going there before. I always use Team Chevrolet but every time I call Team Chevrolet they give me the same old story that they only have one mechanic that does electric cars and hybrids and he's backed up a lot. But I got to give him credit because last time I went there I was in and out in one day so that was a big help but this time they said they were very busy. So I thought I'd give fairway Chevrolet a try. I called their service department and spoke to a gentleman called Jason seemed very nice told me to bring the car in and then take a look at it. So I brought the car in they took a look at it within 2 hours I had an answer back actually I think it was less than that because they were driving me home when I got the answer back. Anyway he told me what the problem was and that I would have to wait one day for the part to come in. Even though it's the only car we own in our family I told him yes I'll leave the car there. He called me the next day in the afternoon and told me the car was fixed and working perfectly. Also I forgot to mention that they gave me a complimentary ride from fairway to my home and again from my home back to fairway to pick up my car. that was very kind of them since I live about 20 miles from them. That's what I call service that's a company that's going to be getting my business. Nothing but stars for them five of them. Jason I'll have to tell you was a very excellent service representative and the mechanic I wish I knew his name hats off to you too for fixing my Bolt I'm back on the road and I'm back in business.

Because there was not much of a line, service was fast - fjt226

Because there was not much of a line, service was fast and excellent. My GT-500 always goes to Ford for service.

Thank you for your reliable service! - m.calvin_49

Thank you for your reliable service!! I know when I bring my car for service I will get a detailed report before I pick up my car from service!

**updated 8/22/2024 As of today the issues with our - Charles M

**updated 8/22/2024 As of today the issues with our truck have been resolved. Mr. Russell the owner of Corwin got involved. I was very impressed with his handling our problem. I’m in my 70s and have never met a car dealership that went out of THEIR way to keep a customer. Also Mr shell the service manager was very helpful. Both Mr shell and Mr Russell always answered e mails and phone calls in a timely matter. We purchased our 2017 Ford F350 truck in Feb 2024. We really like the truck and we got a good deal on it. However, it was Blue Star Certified and we were told it had a complete inspection prior to purchasing. When we took it in for its 3 month oil change they had difficulty removing the oil plug. We took it to our local Ford dealership who discovered $8000 worth of transmission, oil issues, front end wobble and other issues. Now this was within the 90 days but we were over the mileage by 1000 miles. They refused to acknowledge anything or assist us in fixing the issue. They would not return phone calls. Extremely disappointed in this dealership and customer service. So much for Blue Star service. No way to treat anyone let alone senior citizens. Will never shop there again

I went in for an oil change and left with a new vehicle.... - quyanawilliams

I went in for an oil change and left with a new vehicle. Igor was great and the finance manager was accommodating.

Bought my Hyundai Santa Fe Hybrid at Lithia Hyundai in - jmpogol

Bought my Hyundai Santa Fe Hybrid at Lithia Hyundai in Reno. Big mistake. Had my last service done at Carson City Hyundai. Everybody in service was great and they treat you with respect and show you they care. They are surely my dealer of choice now. I will definithly purchase my next vehicle from them. Great Place!!!

Service was fast , people who work there are great and - Mauigirl304

Service was fast , people who work there are great and the person who checked me in the service department was great!! Sry cannot remember his name. This is my 3rd Acura. Love the car, tlx. Give thumbs up

I took my car in today for a routine service . - Janice

I took my car in today for a routine service . Jose made sure everything was done perfect. He was kind and friendly to me I greatly appreciated him . Thanks so much

I love my new infiniti. - Kimothy

I brought my 2008 G35 in for service. WhenI was told that it would cost about $3000 to fix what had to be done, I decided that instead of putting more money into my car that I would lease a new car. I leased a new Q50. I was helped by Ralph Planzo, who was very knowledgeable, professional, and courteous. I love how this car drives and looks.

I was visiting from Phoenix. - tomhop61

I was visiting from Phoenix. I had just had service including cooling system flush at my Phoenix Jeep dealership. My Jeep near overheated several times on the drive over, forcing me do drive under 60mph and turn off my AC on hills on the way to Las Vegas. I took my Jeep to the Prestige Jeep dealership near my hotel to get it checked out and they wouldn't give me the time of day they and said they were too busy to help me out. I then took my Jeep to the nearby Jim Marsh dealership who, despite being just as busy, looked at my Jeep the same day and deemed that it was safe to drive back to Phoenix a few days later to have my local dealership look at it. I was helped by service advisor Michael Rains who was very understanding and didn't hesitate to help me out. It was very heartwarming to know that there are people out there who go out of there way to help others in need. I wouldn't hesitate to purchase a vehicle at Jim Marsh knowing I have the support of an amazing service department.

I just want to say after going through a complete - gowinbears

I just want to say after going through a complete nightmare with damage on my car, we finally met Randy and Andy in the body shop at Jim Marsh Kia. These guys were amazing. I really felt like they cared and wanted to help us. With their help we got our insurance company to do an estimate and got our car completely repainted. Both Andy and Randy went above and beyond to make sure we were happy. I would recommend these two men to anyone. They kept us informed every step of the way, as well as having the repairs done in a timely fashion. 5 stars for the body shop at Jim Marsh Kia. Jerry and Gail Norman