209 New Hampshire Used Car Dealers

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Bought a Volkswagen 2013 buying was easy Pleasant plus - Dmomkids6

Bought a Volkswagen 2013 buying was easy Pleasant plus accommodating in fact, I couldn’t believe the honesty recommended several Friends and families ,But same day I bought the car issues started to appear. Reaching out to the dealer and getting the issues addressed properly, now that part hasn’t been as easy and accommodating When I addressed the issues the response I got from the dealer was (You have to understand is a used car is not perfect). I’m supposed to bring the car back to them for the day and fend for myself basically, because they don’t have rental’s says the dealer. I advise anyone who’s buying a used car from a dealership like this one, small dealerships to do their homework first!

Terrible - vinmunster

I found the truck perfect truck for me. I have been looking for a few months. I live almost 4 hours away, in Maine. I dealt online with one of the sales people. The truck I wanted was listed for $39,995, and it books for only $36,000. I understand starting high, to try to get book value out of a vehicle, I have no problem, with that. I asked for a price, and the quoted me $37,500. OK... Fine. They are still asking far too much for the truck, but maybe it's because they are worried that I am going to try to trade in some junk that they have to show me more money for than it's worth. So, I ask if they can give me an idea of what they would give me for my truck. They tell me they certainly can, if I provide pictures and the VIN. So, I did. 4 days later, nothing, another day goes by and I tell them I really need to know what they can do for me, so I can make plans to drive to NH on my only day off of the week. Still, nothing. So, I submit another internet lead and ask what the delay is. One of the Owners, Bob, replies back and says he doesn't know what I am talking about, because there is a log of e-mails back and forth between the sales person and myself. I said yes, but he told me he would get me an estimate on my trade, and never has. Bob then replies "we are not just going to throw a number out there, it's time to call us or stop by with the trade, we have gone as far as we can with emails" Just like that. No proper grammar or anything. So, I replied that it was very disappointing that I was told six days prior that they could give me a figure, and it wouldn't be a problem. I explain I buy a truck every 18-24 months (which is no exaggeration, though it's closer to every year). So, then a different owner, Mike, replies "Hi Mike your trade is a little too new for us. Thank you for your time" I have a 2013 Chevy Silverado Z71 Crew Cab. They have two 2013s available for sale, as well as a 2015. Terrible customer service! Also, never in the last 18 years and 16 cars I've had, have I ever been told I can't get a reasonable estimate over the phone or online. I even told them about the small things like it will need new tires, and has a small dent. I was up front and honest with them. That's all I asked for from them, and they couldn't deliver.

They do not stand behind there cars - myrickjenn

I truly believe I was sold a lemon. After owning the car for less than a month, I have had the alternator go and know the check engine light is on. When I called to get it fixed I was told that they do not have a tech to look at it at either location. I have reported them and I am telling EVERYONE to stay away from them. I will NEVER do business there again!

Awesome! - Selfie1

Went to purchase a vehicle for my son. Great family business that went out of their way to help us! Was very pleased at the ease of vehicle purchasing. Will recomend Charlie's for sure!

They had the truck we were looking for and it was a great - fredplace7

They had the truck we were looking for and it was a great price. Very easy to work with and the financing went very smoothly.

I went to Deschenes Auto to purchase a car for my... - nhkat2

I went to Deschenes Auto to purchase a car for my daughter. I bought a 2000 Buick Century with low mileage. The air conditioner needed to be charged and they did that for me as part of the purchase. My daughter has been driving the car for 2 years and the only things we have needed is routine maintenance. Very pleased with the car and the service.

great place - the watcher

great place

I asked about a timing chain replacement since they have - barbihodges

I asked about a timing chain replacement since they have “stacks of repair receipts”. Took a few days to answer and then replied they would go thru them and get back to me that day. Nope. Just wrote to them again about the same issue a few days ago saying I was still interested but wanted to know if the timing chain had been replaced (as it is a $3K repair), and still no response.

I’ll keep it short - honesty and integrity. My entire... - Jflammia44

I’ll keep it short - honesty and integrity. My entire family felt comfortable there and they went above to make us feel that way! We didn’t have a great budget or a lot to put down and they made it work for us with a reliable and safe pre owned Honda Pilot - can’t thank them enough. Would send my closest friend to these guys without question.

BEWARE!!!! The most horrible experience ahead... Jeff... - jjshenc

BEWARE!!!! The most horrible experience ahead... Jeff will tell you whatever you want to hear! Wish I never decided to trust that xxxxx. ! Customer service is extremely poor and the quality of work is just as bad! Have been completely unsatisfied and would recommend that people stay far away from this location as well as the other Rountree location and Brattleboro Ford. They are all interconnected.

As a single woman car shopping, it can be difficult to... - tamjham71

As a single woman car shopping, it can be difficult to find a dealership that is trustworthy. Leavitt Auto and truck was a rare find. They actually listened to me and made the entire process quick and painless with no games. Negotiation was fair and the final deal matched exactly what we had negotiated with no last minute add-ons and no high pressure. They have quality inventory as well. I would highly recommend them.

Not to be trusted. - M.

Not to be trusted. I had been in contact, in writing, with Lepages for over a week to confirm the day I would buy the car. I drove 45 miles to find out the Lepage had sold out the car from under me. No message or call telling me the car had already been sold, which would have saved me two hours of driving. I tried to buy the car, but Lepage decided to sell it to someone else, evidently before I arrived.

we found a vehicle we were interested in online and drove... - Anonymous2013

we found a vehicle we were interested in online and drove nearly an hour to see it. We saw the vehicle, knew it needed repairs but for the price and what we would have put down, it was an O.K. Deal since negotiations weren't even an option... We were to put $2,500 down and later to decide if we were to trade in our car... Once I mentioned the trade in he freaked out and said basically screamed at me and said WOAH WHAT TRADE IN?!?! We NEVER talked about a trade in!! After his freak out he said we got approved for the loan over the phone but when i said ok how much are the payments he said he doesn't deal with the financing and didn't want to tell me how much the payments would be monthly, and said we needed to go in person and talk to the finance guy. The car didn't have seat belts and he said he would talk to the GM about that to see if we could make a deal... Is it even legal to sell a car without seatbelts!? I don't think so... One guy said we could call a tow truck and tow it from nh to Boston and ALSO to switch the license plates from the old truck to the new truck that wouldn't have even been registered the day we decided to drive it off the lot... Thats a federal crime and a traffic criminal violation that results in either a citation for a court date if the cop is nice OR you get your car towed and possibly get prison time!! After we blew them off to go away for the weekend they called us non stop to get us to come in... We KBBed the car and with the year of the car 2005 PLUS the 116,000 or so miles on it, was valued at $7,500 in EXCELLENT condition and the car was being sold for about $1,400 over that price... The car is NOT in excellent condition, it has no headliner, no door panels, needs new seats because they were all chewed up... We told them we weren't interested for various reasons and they never called again... Anyway, we have gotten 3 rejection letters for the loan in the mail,all for at least 2,000$ more than what we would have been after our down payment... One of the loans was for $4,000 MORE than ($10,500) (give or take) what we would have paid after the down (around $6,500)... Talk about a scam!!! Why would you even request a loan that's $4,000 MoRe than what you're customer is paying for? Also, the pictures online were different than what we saw in person, it said the car had power windows, and it did not, that picture of the truck had black rims, and when we saw it the tires and rims were completely replaced, it had a bed liner in the photos and when we went to see it and the bed liner wasn't there... The car is stored in the back garage and its not even on the lot (probably because its illegal to sell a car with no seat belts!) I'm speechless... No need to call them and complain because they already screwed us over and said the big F... The big F we return in favor is reporting them to the consumer projection and antitrust bureau of NH!! I am VERYYYYY glad I trusted my instincts!!

All around great experience. - noahhaded

All around great experience. Joey was upfront about everything from the finding the right vehicle to finding the best financing, and everything in between. Made the process seem so simple and seamless. To anyone looking for a new vehicle, Joey at Northeast Auto is the one to go to!

Low Price Guarantee - CBWEBDESIGN

Salem Nissan advertised a “Low Price Guarantee” on new Nissan vehicles. They claim if you find a lower price at a competing dealer, on the same vehicle, they will pay you $1,000.00. We did this and also, gave Salem Nissan a “written and signed order of competitor’s offer” showing a lower price from Commonwealth Nissan thus, giving Salem Nissan a chance to beat the lower price, which they chose not to. Since we met the conditions of their “Low Price Guarantee” I made them aware of this and requested they honor their $1,000.00 Low Price Guarantee. Instead, Salem Nissan decided not to honor their offer and also, did not respond to me with any reason. This review is my opinion based on our experience with Salem Nissan.

Well, small dealership. - knotaliberal

Well, small dealership. Friendly representives. Also to my surprise, no dealer documentation fee. I call it the screw me fee. Zero here..I'd give them a shot if they have what your looking for.

My buying experience was amazing, Matt was a complete... - buzz33eh

My buying experience was amazing, Matt was a complete professional, I would definitely recommend anyone to that dealership. Very clean cars, and great atmosphere, point blank.

every time i buy a car it does not ast long eather tranny... - timinleb

every time i buy a car it does not ast long eather tranny or the engine then brakes all they do is brake dwn very disapointed now

James was friendly, knowledgeable, & easy to work... - sbachand

James was friendly, knowledgeable, & easy to work with. Same thing with the others that I met. A good bunch of people to work with! The only reason I rated price at a 4 instead of a 5 is my nature, parting with my hard earned cash is never 'great,' nothing specific against the dealership. I would highly recommend James & Sunnyside to others!

Best customer service ever - Rissa

These people go beyond the call of duty to make things right. Feel confident in purchasing a car here. They will make a lasting impression on you.

1. No extended warranty program was offered. 2. 4 weeks... - oldguy

1. No extended warranty program was offered. 2. 4 weeks and 2,000 miles later all four brakes were needed. 3. 1 week after that the transmission needed to be rebuilt. The dealer offered NO help. I was stick with over $3,300 in repairs within 5 weeks of buying the car.

used car purchase - madmax1270

John B. the owner fixed the few defects we noted in the car, was willing to even deal with anything beyond the 30 day transition period which was not necessary. The only negative with the experience was he would not haggle over his sale price. Otherwise, the car we purchased had no hidden defects.