New Jersey Saab Dealers

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Reinertsen Motors - Denville, NJ

On 4/11/2009 9:26:23 PM metalcutting wrote:
It is very clear to me, just as a customer, that the management, especially the service management, at Reinertsen is very technically proficient. They really understand the cars they work on and do not just "replace parts." You feel like they are your own "pit crew" and they want to be sure that you are both safe on the road and that your car is working perfectly. It is always very clean and organized and I like how the service bays are in full view of customers. They give me absolute confidence that my car is getting the best care possible. Additionally, they make customers feel well-cared for as well. But other dealers are good at that, while in the meantime your car is out of sight and sometimes the repairs are done badly if at all. This has never been the case at Reinertsen.

Parkfield Saab - Rochelle Park, NJ

On 12/30/2008 4:12:32 AM Jim Martin wrote:
I have purchased two Saabs from this dealership in the past 25 years (they've been very reliable automobiles) - no sales pressure. This is a family business and customers are treated with courtesy.
As for service: I brought the car in thinking I needed a clutch replacement but was informed that it was just the clutch slave cylinder...a huge difference in cost. The service department is honest and competent.