68 New Jersey Honda Service Centers

I was very pleased with my salesperson let me know... - horetagraham1967

I was very pleased with my salesperson let me know everything I need to know about the car and very nice person

Had my first 5000 mile service review for my new Honda... - Joe

Had my first 5000 mile service review for my new Honda Passport. It was completed in 35 minutes while Bill Smith in Sales explained a dashboard control question I had. I then waited in the Avalon Honda lounge with complimentary coffee. Excellent.

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.

I drove 1hr 1/2 Just to have my oil changed, brake and... - PMartin

I drove 1hr 1/2 Just to have my oil changed, brake and transmission fluid change. Very reasonable pricing. Service is beyond exceptional. Courtesy is phenomenal. Was able to get it all done, Highly recommend Causeway Honda Service to all my friends/family and neighbors! Thank you Amanda Goglia (Service Advisor)

This has fallen from a 5 star review, which was based on - fpultro

This has fallen from a 5 star review, which was based on my first experience purchasing a used Honda from Davis Honda of Burlington, NJ. Based on that first experience, I purchased another used Honda from Davis Honda, just 3 days ago. Here's what happened. I purchased the vehicle on Friday evening. It ran fine. But on Sunday in the early afternoon, less than 48 hours later, the car would not start. It started immediately with a jump. The battery was dead. Since it ran well between Friday eve & Sunday afternoon, I suspect the charging system. I shared that info with Davis Honda, when I called on Monday morning (just a few minutes ago). I spoke with a woman who asked me about the problem. I told her, then shared with her that it was emphasized to me by the salesperson, at least 3 times, that the vehicle had gone through a 150+ point inspection. That emphasis is why I was surprised the vehicle wouldn't start only 36 hours after purchase. The woman who spoke with me from the used car department asked if I could get it back to them to be checked. I said sure. I then asked if they would have a loaner car for me in case my vehicle had to remain at their dealership for assessment & repair. She said "we do not have loaner cars for used car purchases" (not an exact quote). I shared with her that Davis Honda, had always offered me a loaner car when I left my previous used car in their shop for repair. She said that was the practice 5-6 years ago when I purchased my first used Honda from Davis. I told her that the last time that happened was only a few months ago. She said that it was no longer their policy. I would have been OK with her explanation except for her attitude & tone of voice. She was very perterbed that what I experienced with Davis Honda in the past was different than what she stated to be the "new policy." If I am treated differently, both in tone of voice, attitude & actual treatment, once I get to Davis Honda later today, I will change this review. But as of now my 1 star review stands. If Davis Honda's "policy" has truly changed, & if management is OK with their department managers (I believe the woman I spoke with told me she was a dept manager) having attitude with their customers, then I can no longer recommend Davis Honda to anyone. Find a dealership where they treat you well after you spend more than $20,000 on a car. -------- UPDATED REVIEW Davis Honda, returned to the "over & above" treatment I've come to experience from them over the past 6 years. They reached out to me; fixed the issue with my newly purchased used vehicle; provided a loaner while they took the time to look more closely at the problem to ensure it was thoroughly repaired. Special kudos to Jessica in the Davis Honda Service Department. She was professional and very kind. Davis Honda is lucky to have her. Thank you Jessica.

Vehicle Lease - 69Fastback

We turned in our 2013 Escape for a 2016 Escape. Bill Barton was very knowledgeable about all the Ford products and was very efficient. He took the time to show all the details on our new vehicle before we drove it away. Bill is a real Ford guy. My family have been buying vehicles from this dealership for 20+ years and have always been happy with the results. The service department is also very good.

Front end work. - Big thinker

The car looks like brand new. Amazing job and couldn't be more pleased. I am always going to refer to this collision center. Amazing job once again.

I had an oil, transmission fluid change and a warranty - Cranford

I had an oil, transmission fluid change and a warranty item addressed. Waiting around, finally go out in the parking lot and my CRV is there. After waiting around for another 45minutes for them to call me to finalize the bill. I went down to the billing group to find out what the status of my car was. I was told to find the service advisor. The blonde woman who I asked the question to seemed to have an attitude. Its not my fault you are working there and don't like to interact with customers paying big money for repairs. Finally got the bill and it was almost 600.00 dollars. I mentioned this to the woman handling the payment that this amount was high and i had the same work done on another CRV two weeks prior. Again received an attitude and was told to find the service advisor. She works there she should have gotten the service advisor to come inside to address. Real lazy. Finally got the service manger involved and got the bill corrected. Took well over and hour to get out of that place. I guess wasting my time is ok. I have been a customer at Madison Honda since 2008 and have purchased two CRV's there. Last time I do any business there.

From the very 1st day the customer service and quality of - mba6054

From the very 1st day the customer service and quality of work was impeccable. I would highly recommend this company to anyone who needs body work on their vehicle! GREAT JOB!!