1,541 New Jersey Maserati/1000 Service Centers

Nolan Solano thsy work in the service department is - Brownnatalie62

Nolan Solano thsy work in the service department is compassionate and helpful. On March 13, 2025, my car was making a strange sound, so I took it in to be checked. The problem was that I needed 4 new tires and other related services to installing them. I was really stressed, financially and emotionally. Mr Solano took the time to assessed various ways to lower the cost. I really appreciate his ability totaje in consideration that for some of us it's a struggle three days. Natalie

Emergency work and they took me right in. - rick0824

Emergency work and they took me right in. No issues. Friendly. Quick service. I Recommend them

Had to take my Corolla Cross Hybrid in for it's first - woodlandroaming

Had to take my Corolla Cross Hybrid in for it's first 5000 mile service and the staff were friendly and welcoming. The service was fast even though I dropped the car off.

The employees of Vineland Hyundai that I came in contact - vegangal50

The employees of Vineland Hyundai that I came in contact with were all very professional and friendly. My only objection to this establishment would be the 4% charge tacked on for using a credit card. Who still does this????????? Not cool! Hyundai is a huge corporation, and it makes no sense. Whether it's a local thing or comes down from corporate it still stinks. That being said all employees I came in contact with were super nice.

Kyle in service department was excellent to work with. - tarneckimatt

Kyle in service department was excellent to work with. He was very helpful and explained a lot of things on the dealership is a great dealership to come to.

The service technician I dealt with was professional and - Joe

The service technician I dealt with was professional and courteous. However, the overall service approach felt more like a sales trap than genuine car care. I’ve owned several Ford Escapes over the years. I buy them new and trade in every couple of years, largely because of their reputation for low maintenance. This was my first service experience at All American — and with only 33,000 miles on the vehicle, I was shocked to be quoted over $1,000 in recommended service. To add insult to injury, they charge an additional 3% if you pay by credit card. Honestly, it felt like I should have been handed a T-shirt that said “sucker” for agreeing to their recommendations. This kind of upselling seems more about funding the owner’s lifestyle than genuinely supporting customers. It left me seriously questioning how anyone could trust this dealership — not just for service, but for purchasing a vehicle as well.

Great team! - carver-emblems.1f

Great team! I’m on my second car from them and use them for service (despite it being almost an hour from home).

All American Ford in Hackensack has a great deal of - Emmer

All American Ford in Hackensack has a great deal of customer care. Ashley in service has a great attention to customer needs when you take your car for service. Highly recommend.

Great Service . - danielcook674

Great Service . Great mechanics . Honest dealership . Work always done right . I highly recommend this dealership .

Disappointed in the service from Ciocca Ford of - Njff61

Disappointed in the service from Ciocca Ford of Flemington. My once time GO TO Ford dealer I have always been extremely satisfied with the quality of work and customer service provided by Flemington Ford. I have always given 5 star reviews as well as complimented staff on social media. On May 15 2024 I dropped off my 2021 F150 for service regarding a transmission concern. At that time I had 59,600 miles on the vehicle. Later that day I was notified that the Service Manager recommended I get the 60,000 mile service performed I will admit that I did not ask what this included (my bad) however I assumed that Ford's scheduled 60,000 mile service described in the owner's manual (replacing the engine air filter, cabin air filter, spark plugs and various system inspections) was what I was getting. The transmission repair was covered under the warranty and the only cost would be the additional 60,000 mile service I agreed to. The invoice total was $679.07 Two weeks later I dropped the truck off for an oil change and tire rotation. The multipoint inspection sent to me indicated I needed the air filter replaced. I was shocked to no filters were replaced during the service performed two week prior. When I reviewed the invoice for the 60,000 mile service the only parts listed were 6 spark plugs and some dielectric grease. When I called the Service Dept to ask what was going on I was told the 60,000 mile service only included changing spark plugs. After speaking with the Service Manager and asking him if he thought $679.07 for replacing spark plugs was excessive he told me: "Walmart prices are going up too and you still shop there". In the past I have never thought twice about paying premium costs for service knowing that my vehicle was being cared for by highly trained technicians and I was receiving the highest quality customer service. I always thought Flemington Ford was the best Ford dealer for miles around and always promoted the dealership with friends and colleagues. After this experience you can be assured I will never use Flem Ford again.

Fabian is a true asset to this company. - Juana Giron

Fabian is a true asset to this company. Amazing service as always he’s the best.

Angela, Elaine, Freddy, John and Dane are good people - mrnyke4

Angela, Elaine, Freddy, John and Dane are good people who make you feel so comfortable and welcome at this dealership. It's bad when good people works at a place that changed and treat customers dollars and not like a family. I've been dealing with Crown Cadillac for over 10 years. I purchased 3 vehicles and was treated like family. Now with new management or ownership it's different. The prices & charges for services are ridiculous. They charge you to tell you what the problem is with your vehicle now. They don't even send you coupons for service discounts , why is that, because it's not about helping the customer it's about fitting their pockets. I'm done with Crown Cadillac and I will tell all my friends to go elsewhere. I just will miss the good people that do work there who treat the customer as people ,friends and family. I will miss guys , Freddy ,John, Angela, Elaine and you Dane , God bless you all .

Horrible company. - Greenjeep

Horrible company. Service center is incompetent and they treat their employees terribly. Find a different dealer.

Bought 2021 Civic sport certified from Hamilton Honda 3 - Monad

Bought 2021 Civic sport certified from Hamilton Honda 3 months ago, I started hearing like humming noise coming from the rear tires, went to Hamiton Honda and saw CHRIS ALFINITO and he was very courteous, respectful and even asked the technician to go with me for a ride, 1.5 hours later Chris told me that my car is ready, he REPLACED BOTH REAR TIRES AND ROTATE THE REAR ONES AND PERFORMED COMPLETE ALIGNMENT ALL FOR FREE, I was so happy that I gave him a hug, he is so nice went above and beyond to make customers happy, and I was very happy indeed, I don’t hear any humming noise any more. I recommend you talk to Chris about any service needs for your Honda. THANKS CHRIS ALFINTINO

Service is the best! - Dana

Service is the best! Professional, courteous and always goes above and beyond. Been a customer for 25 years!

I don’t feel that I was treated fairly and honestly. - MG

I don’t feel that I was treated fairly and honestly. I made an appointment. 1.5 hours waiting and waiting for them to diagnose a ‘brake malfunction’ issue which I think automatically came up at around 30,000 miles. The light kept coming on and beeping at me so I decided to check it out. (My mechanic had told me there was no issue with the brakes.) No reason to take that long for a diagnostic testing. This dealership recommended a brake flush claiming this was a necessary item to get done immediately. When I declined because of the time constraint (was in middle of a work day), 20 minutes later before they released the car they said oh the diagnostic guy wants to get paid for his time like $185 but if you do the brake flush then you’ll only pay for that (like $250!) and we will waive the diagnostic fee. So what am I supposed to do then- they are holding my car hostage and if I come back or go to a different mechanic and there is indeed a brake fluid issue then who knows what I’ll end up paying. So they did the work (ANOTHER half hour) which is $60 of fluid and what they claim is $189 for labor which is baloney because they work on other cars while working on mine just to charge the fee. What a waste of my time 2+ hours. They tried selling me other expensive services which I declined. I will never come back here and also will never lease a Mazda again. Too many complaints over 2 years I’ve had this vehicle.

Service was was prompt complete and courteous. - Robertgkulak

Service was was prompt complete and courteous. Drove us to restaurant for lunch during service. Car was washed and ready when we came back.

The experience went very good, they took my car in early - jamas777xp

The experience went very good, they took my car in early and finished early, i was very happy.

I took my vehicle in for a routine Maintenace/clean - tony73

I took my vehicle in for a routine Maintenace/clean throttle, and I received a quote for $3K to seal my engine. I have been a loyal customer to this dealership and all they said it happens. I understand my 2016 Outback has 107K miles, but it is well maintained and routinely changed the engine oil with synthetic oil. That only equates to 12K miles per year. You purchase Subaru for reliability and this happens. Most of the quote is for the 200 per hour labor and you would think that a loyal customer would be taken care of by the dealership to agree that this is not a common issue with Subaru. Instead, as stated, a comment was made that it happens. All they were interested in was to start the work and be paid 3K to complete and also pushed for a spark plug replacement not realizing that I had the plugs changed at 60K and should be changed every 60K. Wow. I'll most likely take my business elsewhere and not purchase a Subaru but strongly consider a Honda or Toyota or even a Hyundai. I had a 100K warranty but because it now has 107K miles they would not consider a good faith gesture and assist. Very disappointed!!

Always a positive experience. - Bob

Always a positive experience. They always take good care of my car. Would recommend them to anyone.

Briana is awesome! - gomarshall

Briana is awesome! Great service dept and sales dept! I would highly recommend bring your business to Ciocca GM of Flemington!

Perhaps I am accustomed to the service provided by Lexus, - augalum

Perhaps I am accustomed to the service provided by Lexus, because the service I received at Ciocca Ford of Lawrenceville was disappointing. I clearly expressed my need for a detail and was told I would be contacted by a service representative to confirm my services and warranty coverage. They did not contact me. It wasn't until I had traveled an hour that I was informed detailing was not covered and would cost $550. Consequently, I arrived and left with a dirty car. More importantly, I would not have traveled an hour for minor warranty work. No courtesy wash, no vacuuming, nothing! Furthermore, the loaner car I received was dirty. There was a lack of customer service. My car was not charged when I picked it up, even though they knew I had about an hour's drive to and from this location (the closest to my home). In fact, an employee's car was charging on the charger instead of a customer's. I had to unplug that car to try to charge mine. I gave up and drove to a Chevy dealership and used their fast charger. Voicemails I left were not returned. My most recent voicemail regarding a part that was not replaced has still not been answered. Perhaps I received subpar service because it was a warranty visit. Is it possible that because I wasn't paying for the service, I received no service? My nex service appointment will be at Ciocca of Flemington. My next car will not be a Ford. I am going back to Lexus.

great job! - drjdlewin

great job! thx u Keep up the good wok and attitude Joe was great! braqvo!

Had an absolutely terrible time servicing my Alfa Romeo - NavMobe

Had an absolutely terrible time servicing my Alfa Romeo Giulia here. Firstly, the advisors performed work that I did not authorize. Next, they kept my car for an entire week and never provided an update, after claiming it would be done in two days. They never even picked up the phone when I would call to check in. The worst part is that I had to fork out hundreds of dollars for a rental during this whole time. Stressful and terrible situation. Avoid this service department at all costs.

Super helpful staff. - zmiracle

Super helpful staff. Courteous and good communication. Explained all of the work that needed to be done and prices were fair.

Was able to make an appointment to service my fleet car - claudia.gonzalez

Was able to make an appointment to service my fleet car quickly. My advisor Ryan was super helpful & knowledgeable, provided me with what to expect at the time of drop off and communicated updates through out the time the car had to be in for service. Smooth pick after the service was complete.

I have been a customer with Freehold Ford for many years, - michaelgia54

I have been a customer with Freehold Ford for many years, through several vehicles. They are the best in service and quality customer service. I recommend them to all my friends when need be.

Chris in service was excellent to work with. - JD

Chris in service was excellent to work with. Excellent communication, knowledge, and customer service. Highly recommend.

Worst customer service / dealer experience I have ever - L Narozniak

Worst customer service / dealer experience I have ever had in owning 8 Volvos - avoid them at all costs - THEY WILL LIE TO YOU AND PRICE GOUGE. I made an appointment for programming a new key fob for my daughter's 2008 S40. My daughter and I checked in, were told the cost would be $600+, and were told it would take an hour to program the new key. After waiting 1 hour 45 minutes, my daughter asked why it was taking so long. The service employee stated "we are having a small issue with programming the new key". He sent the service manager over who reiterated that excuse. His explanations did not make sense and he kept saying the programming was taking longer than expected. When I kept asking what the problem was and how much longer it would take I was told "I have something to tell you and I don't think you are going to be very happy". He told me the new key fob they ordered HAD NOT BEEN DELIVERED AND THEY HAD NO NEW KEY FOB ON SITE. They knew this when they checked us in, told us it would cost $600+, would take an hour to program the new key, and "please have a seat in the waiting area". LIES, LIES, LIES. If my daughter had not asked about the delay, they were NOT GOING TO TELL US - THEY LEFT US SITTING WAITING FOR 2 HOURS FOR A KEY THEY DIDN'T HAVE. The service staff we spoke to all knew the key wasn't there, but chose not to tell us. We immediately left. If they will lie about not having a part on site when they check you in, what else will they lie about when performing maintenance on a vehicle? THEY ARE UNTRUSTWORTHY!!! We then took our car to Kundert Volvo in Hasbrouck Heights, NJ who had the key in stock, took an hour to program it as promised, and cost $100 less than Edison Volvo.

The service dept provided excellent service, my car was - mrhenryny

The service dept provided excellent service, my car was inspected, service manager provided corrections of vehicle programs, got an inspection sticker. The sales department was the worst service compared to last time I bought a car there