1,540 New Jersey Maserati/1000 Service Centers

They took my car to a third party without my - kpatel_07

They took my car to a third party without my authorization for an oil change / tire rotation & then they tried to charge me twice for their fees along with the third party fees! I never had this issue when it was “Boardwalk Acura”

The dealership was very clean and professional. - Jim

The dealership was very clean and professional. I had work to do during the service and the waiting area was excellent. Alan was patient and professional with me.

Dana’s excellent professionalism kindness and - A.

Dana’s excellent professionalism kindness and understanding of customer needs made me feel very welcomed and valued she was very helpful to recommend everything that needs attention to my vehicle and overall an amazing person

Service department is incomparable. - annemarie168

Service department is incomparable. Always friendly, courteous and willing to listen. Much prefered over regular repair shops. All staff is pleasant and speaks to you when they pass. Salepersons are helpful but not pushy.

As always Mark provided excellent service and attention - mainerl

As always Mark provided excellent service and attention to our needs and wants. Kiddos to the Rossi team! Ron and Jacqueline LaFrance

Nolan Solano thsy work in the service department is - Brownnatalie62

Nolan Solano thsy work in the service department is compassionate and helpful. On March 13, 2025, my car was making a strange sound, so I took it in to be checked. The problem was that I needed 4 new tires and other related services to installing them. I was really stressed, financially and emotionally. Mr Solano took the time to assessed various ways to lower the cost. I really appreciate his ability totaje in consideration that for some of us it's a struggle three days. Natalie

Emergency work and they took me right in. - rick0824

Emergency work and they took me right in. No issues. Friendly. Quick service. I Recommend them

I got there a little early and the service attendant and - Robert8101956

I got there a little early and the service attendant and why they really did a great job. It took care of me. I was hoping for a cup of coffee, but the coffee machine broke down, but so far everything looks good and I appreciate your diligence.

To start, Sarah, the service writer, was, as always, - 98me

To start, Sarah, the service writer, was, as always, friendly, patient and efficient. The work was a simple 20,000 mile service and the wait was reasonable and I recommend both sales and service.

Needed service of an axle - not only did they get me in - Anton

Needed service of an axle - not only did they get me in right away they offered a ride to work. Then they finished my vehicle and returned it to me - fast - efficient service that was fairly priced. Great people do get work - thank you

Happy with their response to our problem. - maryobrien52

Happy with their response to our problem. Gave us a loaner which was very helpful

Disappointed in the service from Ciocca Ford of - Njff61

Disappointed in the service from Ciocca Ford of Flemington. My once time GO TO Ford dealer I have always been extremely satisfied with the quality of work and customer service provided by Flemington Ford. I have always given 5 star reviews as well as complimented staff on social media. On May 15 2024 I dropped off my 2021 F150 for service regarding a transmission concern. At that time I had 59,600 miles on the vehicle. Later that day I was notified that the Service Manager recommended I get the 60,000 mile service performed I will admit that I did not ask what this included (my bad) however I assumed that Ford's scheduled 60,000 mile service described in the owner's manual (replacing the engine air filter, cabin air filter, spark plugs and various system inspections) was what I was getting. The transmission repair was covered under the warranty and the only cost would be the additional 60,000 mile service I agreed to. The invoice total was $679.07 Two weeks later I dropped the truck off for an oil change and tire rotation. The multipoint inspection sent to me indicated I needed the air filter replaced. I was shocked to no filters were replaced during the service performed two week prior. When I reviewed the invoice for the 60,000 mile service the only parts listed were 6 spark plugs and some dielectric grease. When I called the Service Dept to ask what was going on I was told the 60,000 mile service only included changing spark plugs. After speaking with the Service Manager and asking him if he thought $679.07 for replacing spark plugs was excessive he told me: "Walmart prices are going up too and you still shop there". In the past I have never thought twice about paying premium costs for service knowing that my vehicle was being cared for by highly trained technicians and I was receiving the highest quality customer service. I always thought Flemington Ford was the best Ford dealer for miles around and always promoted the dealership with friends and colleagues. After this experience you can be assured I will never use Flem Ford again.

Horrible company. - Greenjeep

Horrible company. Service center is incompetent and they treat their employees terribly. Find a different dealer.

Bought 2021 Civic sport certified from Hamilton Honda 3 - Monad

Bought 2021 Civic sport certified from Hamilton Honda 3 months ago, I started hearing like humming noise coming from the rear tires, went to Hamiton Honda and saw CHRIS ALFINITO and he was very courteous, respectful and even asked the technician to go with me for a ride, 1.5 hours later Chris told me that my car is ready, he REPLACED BOTH REAR TIRES AND ROTATE THE REAR ONES AND PERFORMED COMPLETE ALIGNMENT ALL FOR FREE, I was so happy that I gave him a hug, he is so nice went above and beyond to make customers happy, and I was very happy indeed, I don’t hear any humming noise any more. I recommend you talk to Chris about any service needs for your Honda. THANKS CHRIS ALFINTINO

Service is the best! - Dana

Service is the best! Professional, courteous and always goes above and beyond. Been a customer for 25 years!

I don’t feel that I was treated fairly and honestly. - MG

I don’t feel that I was treated fairly and honestly. I made an appointment. 1.5 hours waiting and waiting for them to diagnose a ‘brake malfunction’ issue which I think automatically came up at around 30,000 miles. The light kept coming on and beeping at me so I decided to check it out. (My mechanic had told me there was no issue with the brakes.) No reason to take that long for a diagnostic testing. This dealership recommended a brake flush claiming this was a necessary item to get done immediately. When I declined because of the time constraint (was in middle of a work day), 20 minutes later before they released the car they said oh the diagnostic guy wants to get paid for his time like $185 but if you do the brake flush then you’ll only pay for that (like $250!) and we will waive the diagnostic fee. So what am I supposed to do then- they are holding my car hostage and if I come back or go to a different mechanic and there is indeed a brake fluid issue then who knows what I’ll end up paying. So they did the work (ANOTHER half hour) which is $60 of fluid and what they claim is $189 for labor which is baloney because they work on other cars while working on mine just to charge the fee. What a waste of my time 2+ hours. They tried selling me other expensive services which I declined. I will never come back here and also will never lease a Mazda again. Too many complaints over 2 years I’ve had this vehicle.

Very friendly place very polite. - Alice

Very friendly place very polite. They even have coffee and bagels for people if they would like it the place is very clean. Couldn’t ask for a bed service there. They’re all excellent.

Staff was professional and the work was done quickly with - Joe G

Staff was professional and the work was done quickly with no pressure for add ons above the initial work.

Awesome service always clean employees are extremely - classiekidd

Awesome service always clean employees are extremely pleasant treat people with respect comfortable showroom service area.

My husband and I have dealt with Barlow Buick in Woodbury - anne

My husband and I have dealt with Barlow Buick in Woodbury for our whole married life and I believe he dealt with them before that. I will continue to deal with them as long as they maintain the high quality of work that we have known all these years. Thank you Barlow for your continued wonderful service.

I stated to customer service that I needed my car by the - Glenn

I stated to customer service that I needed my car by the weekend. They said it would be ready Saturday. No phone call and no car. They are not reliable and the owner is greedy. I will never bring my car back to ciocca.

Perhaps I am accustomed to the service provided by Lexus, - augalum

Perhaps I am accustomed to the service provided by Lexus, because the service I received at Ciocca Ford of Lawrenceville was disappointing. I clearly expressed my need for a detail and was told I would be contacted by a service representative to confirm my services and warranty coverage. They did not contact me. It wasn't until I had traveled an hour that I was informed detailing was not covered and would cost $550. Consequently, I arrived and left with a dirty car. More importantly, I would not have traveled an hour for minor warranty work. No courtesy wash, no vacuuming, nothing! Furthermore, the loaner car I received was dirty. There was a lack of customer service. My car was not charged when I picked it up, even though they knew I had about an hour's drive to and from this location (the closest to my home). In fact, an employee's car was charging on the charger instead of a customer's. I had to unplug that car to try to charge mine. I gave up and drove to a Chevy dealership and used their fast charger. Voicemails I left were not returned. My most recent voicemail regarding a part that was not replaced has still not been answered. Perhaps I received subpar service because it was a warranty visit. Is it possible that because I wasn't paying for the service, I received no service? My nex service appointment will be at Ciocca of Flemington. My next car will not be a Ford. I am going back to Lexus.

I'm always pleased with the quality of service and the - JJFN70

I'm always pleased with the quality of service and the updates given to me by Kelsey Cimillo in respect to the servicing of my C-HR.

I was completely impressed with their professionalism and - Maureenp345

I was completely impressed with their professionalism and customer service! I definitely will be returning.

Every thing with my visiting Toyota World of Clinton was - Imegacom

Every thing with my visiting Toyota World of Clinton was very good and easy. I made the appointment day before the service. Next day, my appointment was at 10 am and thecar was ready at 11:15 am. Perfect timing and professional work. I appreciate it. Thank you to the crue of Toyota World of Clinton.

great job! - drjdlewin

great job! thx u Keep up the good wok and attitude Joe was great! braqvo!

Had an absolutely terrible time servicing my Alfa Romeo - NavMobe

Had an absolutely terrible time servicing my Alfa Romeo Giulia here. Firstly, the advisors performed work that I did not authorize. Next, they kept my car for an entire week and never provided an update, after claiming it would be done in two days. They never even picked up the phone when I would call to check in. The worst part is that I had to fork out hundreds of dollars for a rental during this whole time. Stressful and terrible situation. Avoid this service department at all costs.

Super helpful staff. - zmiracle

Super helpful staff. Courteous and good communication. Explained all of the work that needed to be done and prices were fair.

Was able to make an appointment to service my fleet car - claudia.gonzalez

Was able to make an appointment to service my fleet car quickly. My advisor Ryan was super helpful & knowledgeable, provided me with what to expect at the time of drop off and communicated updates through out the time the car had to be in for service. Smooth pick after the service was complete.

I have been a customer with Freehold Ford for many years, - michaelgia54

I have been a customer with Freehold Ford for many years, through several vehicles. They are the best in service and quality customer service. I recommend them to all my friends when need be.