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Ciocca Ford Lincoln of Lawrenceville - Service Center

Lawrence Township, NJ

4.6
148 Reviews
Call Service Center (609) 659-0647

148 Reviews of Ciocca Ford Lincoln of Lawrenceville - Service Center

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April 27, 2024

The mobile tech unit came to my house to complete a simple job in a way that was incredibly convenient for me. Very much appreciated. More

by TONYSHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha, Cody
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April 27, 2024

I can truly say my experience was really great. Jackie went above and beyond customer service….I arrived early, but she took me anyway. She explained exactly what services I would be receiving, and More

by MCCOY.ROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 27, 2024

They are always thorough and good at what they do. I have never had any problems with this location More

by ANDREWSTALTARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2024

Car looks very shined up afterwards drives better doesn’t roll back . Thatnks very much More

by A_I_Paulie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2024

Service was excellent and everyone was pleasant and provided excellent service. You’’ve won me over. More

by BKOPOLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2024

You have a very professional team. When I bring my car i know everything will be done on time and in the right way. More

by BIRACIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, Biracia! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
April 23, 2024

Very courteous and professional. They were able to understand my issues with my vehicle and worked very hard to address them. More

by alexander.ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Alexander! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
April 19, 2024

Appreciated shuttle home and delivery of car when repair completed. Staff friendly and very helpful. More

by SAYHA39
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Helpful
April 19, 2024

I have always received excellent service here, especially in comparison to some other places, and I appreciate their ability to help me in emergency situations (such as a toilet blowout and engine failure). More

by CDH111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

Helpful
April 19, 2024

Problem with the vehicle was resolved in a timely manner. Very satisfied with the service. More

by WANDRUSHKO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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