New Mexico Chevrolet Dealers

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Reliable Chevrolet - Albuquerque, NM

On 1/1/2007 11:31:57 PM vinsona wrote:
My wife and I visited reliable Chevrolet for a test-drive. A sales clerk, Adriana, asked for our phone number and I told her I did not want to give it to them, as I did not want to receive sales calls. She then said her manager told her that she could not take us on a test drive without the number as they needed them for "safety". I said I would give it only if they guaranteed I would receive no sales calls, which she guaranteed. I then gave her both my cell number and my wife’s. The next day we received a call from their sales department and we asked them not to call us again. Over the next week we received over 6 calls. On one occasion we spoke with Adriana again and reminded her what she promised us and asked her not to call. On each occasion we actually spoke with someone, they assured us they would not call back. However they keep calling. Therefore I went back in and spoke directly with Scott Lewis, the New Car Director, and told him not to call us again. He assured me they would not. Since that time nearly 2 weeks ago they have called and left messages three times. Earlier today I received another call from a sales associate, told him not to call again and told them I would report it to the Better Business Bureau. I feel that Reliable Chevrolet acquired my phone number fraudulently by blatantly lying to me and is now, by continuing to call over and over again, harassing my wife and I. We have received over 10 calls on our two phone numbers. This is unacceptable and I have reported this to the Better Business Bureau.

Mills Cooper Chevrolet - Silver City, NM

On 1/16/2004 3:41:36 PM FDN_INC wrote:
The worst service experience ever! I thought may sales experience was horrible. While I was having my vehicle service I went upstairs and had a horrific sales experience. When I returned to pickup my vehicle, not only did I find out that my $19.95 lube oil and filter was now a $101.95 nightmare of repairs that I had no idea about, but I also found out that there is not a certified GM technician on the premises. Also I found out later that this idiot submitted warranty claims on my vehicle that were not performed like front brakes etc. After a call from GM I clarified for them that this was absolutely the worst experiecne of my life, ever! Extremely Dissatisfied and I will never return for any reason!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!