35 New Mexico Ford Service Centers

I love the Capitol Ford Service Department. - NAVARROSANDRA65

I love the Capitol Ford Service Department. Bart is amazing. fixed and on the road.

Great service, will come back for future concerns . - carlos salazar

Great service, will come back for future concerns . Although the communication can improve since it delays it back.

Service performed as requested and very fast. - Burle

Service performed as requested and very fast. service department personnel were very pleasant to work with.

Caring, professional, on time, complete, understanding, - helenjseymour

Caring, professional, on time, complete, understanding, listens, adoptable, delivers, planners, explains, workable, knowledgeable,, trained, trustworthy, supportive, funny.

I have been very happy with all work done so far by the - Ponyprez

I have been very happy with all work done so far by the dealership on the multiple different Fords I own or have owned. Mostly it has been regular service and recall repairs, the prices have been good especially when coupons are available. I would have given all 5 stars had it not been for the additional dealer markup that I was told would not be added when I placed the order for my 2023 Maverick. I may have not been so unhappy about it if it were only a small amount but it was substantial and unexpected.

James took good care of my car. - markthain5230

James took good care of my car. It had a bad injector and it was in and out of the shop in just a day

Took my F150 in for a major recall. Robbie, Raul, and... - RLG

Took my F150 in for a major recall. Robbie, Raul, and Steve were awesome. I told them upfront I was going to review the work as last recall was a total disaster, they said Tommy is very particular about his work and not to worry. They were right, all was correct and looked great.

The day after buying my car, the windshield wiper water - Syd

The day after buying my car, the windshield wiper water was not working. I was told that was my problem. Very dissatisfied with this dealership. Very nice people until you sign the dotted line. Btw, I paid cash..

They don’t pull the skid plates when doing oil changes - Mike

They don’t pull the skid plates when doing oil changes and make a mess. They charge a 10% shop supply on oil changes and lie to your face and say for make them charge it. They do a poor job inspecting tires, all four of my tires had a different PSI in them.

After purchasing a 2023 Mazda CX5 online, I discovered - Grampam

After purchasing a 2023 Mazda CX5 online, I discovered one window was not working—and I also wanted it to be checked out by a Mazda dealership. I took it to Casa Mazda, where Roger Cavazos, in the Service Department, assured that it was repaired very quickly, and the all over inspection completed as well. This was taken care of in a very timely manner, and at a very reasonable price as well.

Always quality service - STEPHEN BROWN

I took my son's car in for services. It had been sitting idle for over two years while he was going to school in Rome, Italy. They put on four new tires and changed the fluids for me as requested. Them Johnathan Sanchez told me he was going to give me free tire repair for the life of the tires and free tire rotations. Oh and then, they washed the car as well. Needless to say I will keep taking my cars to Corley Ford for all my services needs.

Emily was top-notch. - susanpool22

Emily was top-notch. Best trading experience that I have had. Will be a returning customer and I will recommend her to all my friends. Gold Star to Hamilton and all the staff.

So appreciate the help and courtesy we received - norcalgma

My husband and I were about 33 miles outside of Deming when our check engine light came on. We were trying to get back to Northern CA but didn't know if it was safe to drive our Ford Fiesta or not. We called the service department, and Jorge was so polite and helpful. He told us to come on in and they checked it out. Was not critical (light caused by catalytic converter), so we were back on the road in less than 30 minutes. What a relief! We'll take our car in to our dealership when we get back in town.

Upon pickup they tried to convince me an airbag and - MT

Upon pickup they tried to convince me an airbag and possible punctured fuel tank Factory recalls were "Courtesy Recalls." I asked for explanation which advisor told me they were only checked it I had experienced a problem with them. I said "I still don't understand. She told me that if I experienced a problem with either, they would look at them and only repair them once free and next time I would be responsible for full payment. Those two recalls were not corrected. Two other service advisors sat idly by not bothering to help the struggling advisor, nor, most importantly a customer. Mind numbingly inadequate unsafe training. I can't believe the liability and ignorance this dealership accepts from its employees.

OK! Well I was very pleased with Phil Long Raton until... - Gordon

OK! Well I was very pleased with Phil Long Raton until my 2018 Truck was out of Factory warranty. I purchased extended warranty directly from FORD protect for 60 months 60,000miles. Yet I still get emails every couple of weeks from Shawn Flynn, Chief Operating Officer, Phil Long Ford of Raton 1-844-578-1449 begging me to contact Phill Long Ford of Raton to buy extended warranty from them. I'v even sent a copy of my new warranty from Ford protect but Iguess Phil Long Ford of Raton don't give a rats xxx!! I shall never buy, service or obtain parts for my truck from Phil Long Ford ever again

Morgen is always wonderful in taking care of my care. - slashlazy7

Morgen is always wonderful in taking care of my care. I appreciate the John and the service department. Thank you. They also did a great job on my Jeep last week.