23 New York Audi Dealers

Great experience with a knowledgeable staff. - lfeis

Great experience with a knowledgeable staff. They answered all our questions. Great crew!Thank you.

I had my SUV service this month and it was an easy - Uma Manbodh

I had my SUV service this month and it was an easy process. The service director Rakesh Bisnauth and the service rep Catherine were very helpful. I was advised steps by steps the process of my car. They both answer any questions I had and was given a car wash without me asking. This is what you call customer service. Thank you Audi of great time.

I had a great experience working with Jeff. - Mr. M

I had a great experience working with Jeff. From start to finish, he made the car-buying process smooth, transparent, and completely hassle-free. He was informative without being pushy, answered all my questions honestly, and made sure I felt confident in every step of the process. Jeff’s professionalism and trustworthiness truly set him apart. Highly recommend!

Great experience with Peter Falvey at the service - robrod2k

Great experience with Peter Falvey at the service department. Got an issue resolved and covered under warranty. Very good listener, very logical, very customer-focused

Dax was very helpful and worked very hard to make sure - scrams_argosy9l

Dax was very helpful and worked very hard to make sure that I got the car that I wanted

Omg Molly is so knowledgeable of cars and for a woman it - Lonrob3

Omg Molly is so knowledgeable of cars and for a woman it made me proud. I received the best support and attention to my needs moving forward in purchasing my new car. I Highly recommend anyone who is interested in purchasing a new car to go ask for Molly at West Herr Audi dealer on Transit. Thank you West Herr.

Service Representative Amanda Sakhat setting me up in a - javidgafur

Service Representative Amanda Sakhat setting me up in a loaner and giving me updates all throughout the way. She worked with me and the warranty company to make sure everything was taken care of with every I dotted and T crossed. Service manager Mr. Amrit Hiralall even waited for me after hours for me to pick up my vehicle, and boy oh boy was I surprised by the amazing finish and relishing of my rims. In addition to the two new tires on my vehicle. Great service and attention to detail as usual.

I had an excellent experience bringing my car in for - ravinmehta14

I had an excellent experience bringing my car in for service. The process was incredibly smooth, and Stavros provided outstanding assistance. The service department quick, allowing me to pick up my car within a day. Highly recommend this dealership!

I purchased a Used 2018 Jeep Wrangler that they had on - nestorosg

I purchased a Used 2018 Jeep Wrangler that they had on their lot, Leo the sales person lied to me on what he would get back for me. The entire department there never returns phone calls. Also, when I purchased the Jeep, I almost had an accident, they never fixed the issue w/the Jeep when it was sold to them. The Power steering turned off while I was driving on the highway, all the lights on the Dash board came on, I returned the Jeep with in the 30 days so they can fix the issue, but they never did. Also, the Right passenger power mirror did not work, they claimed they purchased a new motor, but that was not the case. It is still broken. Audi dealership in Hawthorne, NY is a a crappy company, that does not honor their customers. They rip them off for the little money that's owed to the customer. I wanted to transfer my Veteran CT plates to the Jeep and they shook me down for $495 for tag registration in CT, The tags cost $132 to transfer, they were supposed to refund me $371, what they gave me was $68. Not a friendly dealership, no return calls, no consistency! If I can give them zero stars I would.

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in

Lease agreement - Audi customer

I turned in an 2015 Audi leased vehicle for a new lease and was told I wouldn't have to pay for the last 3 month left on the 2015 vehicle. Recently I received a bill for the 3 months and was told Atlantic Audi communicated with them any such agreement. Has anyone had this problem?

I did an oil change today and was charged almost $300. - brd152

I did an oil change today and was charged almost $300. Two years ago that was $150. No car wash either. No snacks in the refreshment area.unlike two years ago. Underwhelmed is the word.

I bought my first audi of smithtown . - Medusa21

I bought my first audi of smithtown . Came to this location and I met with Thomas from sales. He was truly amazing he walked through everything and took the time out to get me my Q7 2025. Such a kind man thank you Audi of smithtown. You hsve some wonderful people working for your company.

I was a little hesitant to work with this dealership. - 24Craigrs24

I was a little hesitant to work with this dealership. I gave them a try and the experience was seamless. I was pleasantly surprised about the process. Negotiating and delivery was excellent. Jose was very knowledgeable and communicated very well about the features and what I would likely use.

bought my Audi last October -- just had my first - bchgls

bought my Audi last October -- just had my first inspection/oil change. Supposed to get a free car wash with EACH service visit. DIDN'T HAPPEN!!! Windows and outside of car were in exact same condition as when I brought it in. Have been used to service at Lexus where car was always returned spotless! Chose to wait for the car -- dealership can't even supply water for customers!!!!! Refrigerator was empty and service person had no interest in looking to see if water was available. Will be staying with my local mechanic for future service. Everything I heard about their service department after I bought the car is true!!

Great experience buying Q5 and A4. - russelman69

Great experience buying Q5 and A4. Ramon Rojas gave us the best deal on both cars! He even stayed after the dealership closed to answer our questions. No regrets switching from Mercedes where were about to get a car.

Recommended unecessary service - loveaudi

Be very careful with their service department. They were quick to recommend unecessary services in addition to the initial problem. In the end they were unable to correct the initial problem and simply said that the engine needed to be replaced. Shows me that they are more concerned about generating revenue that helping the customer. Find yourself an good independent garage!

By far the worst experience I have ever had. - mackenzie.f

By far the worst experience I have ever had. Do not purchase from Audi Cicero. They sold me a used Audi that spent more time in the shop than it did in my driveway! The sales manager Nate is not easy to work with and unreasonable. Kent in the service department is great. Would not recommend it to anyone.

Purchased an Audi Q4 e-tron here and was disappointed - marbles.tropic-0m

Purchased an Audi Q4 e-tron here and was disappointed with the delivery. The car wasn’t charged, the tire pressure monitor flagged an issue (later found to be a nail), and an open recall was left unaddressed. My car ended up in service for days—these are things that should have been handled before delivery.

I broke down six hours away from home pulled into storms - Tnelsonflooring

I broke down six hours away from home pulled into storms seven am Manny Sslierno opened his door even though they were closed. Told they were booked for the day but said he would see what he could. A little while later came out told me they would look at it I was overjoyed I was totally stuck he figured out a way to get me in. His technician diagnosed the the problem immediately made needed repair very quickly and had me on my way. I can’t over emphasize how much I appreciate what Manny and his guys for me. Sincerely Paul Nelson