23 New York Audi Dealers

Megan was wonderful to work with! - mymiraclesmom

Megan was wonderful to work with! She was knowledgeable, responsive and made our experience easy!

I bought two Audi q7, one in 2009 still running with iced - Mariann Simms

I bought two Audi q7, one in 2009 still running with iced 250,000 miles and my second was purchased in April 2024. Both times I used Marc Rubin who was extremely professional and honest!! I would 100 percent recommend him to anyone who is interested in an Audi!!!

Poor management. - Zmood

Poor management. Manager should help facilitate car sales instead I felt insulted. I went there to pay cash for a new car instead was told that I am not a good customer since criticizing car as a negotiating tool.

My recent experience was very positive from check in to - kakeller

My recent experience was very positive from check in to check out. Allison was great.

We work with Hannah Aliahmad in service. - HJ

We work with Hannah Aliahmad in service. Had left Audi Hawthorne as that dealership had gone downhill (service doesn't pick up phone and doesn't check voicemails -- awful). Hannah is the best service agent. Keeps you informed and goes the extra mile. We'd bought from Audi Hawthorne before and when we buy a new Audi will be from Audi New Rochelle, because of Hannah.

Mark at Audi was really helpful and not like a car - bocchino.dani

Mark at Audi was really helpful and not like a car salesman you might expect (the cliche). He was genuine and made the business exchange go smoothly.

I had an excellent experience bringing my car in for - ravinmehta14

I had an excellent experience bringing my car in for service. The process was incredibly smooth, and Stavros provided outstanding assistance. The service department quick, allowing me to pick up my car within a day. Highly recommend this dealership!

BUYER BEWAYRE. - Tiff

BUYER BEWAYRE...after careful research on the vehicle I wanted to purchase, I called this dealership 3x to ensure that my 2 hour commute wasn't in vein. Get to the dealer, vehicle NOT in stock. Moving on, the vehicle that I did purchase took way longer to service than I was told ("next week" turned into "2 weeks" etc), ok fine. Some of the cosmetic fixes were NOT fixed upon picking up. After bringing my car home, I was CALLED & told that I needed to have my car registered & was charged $470 for this registration (why the car wasn't registered BEFORE leaving to lot-beyond me)...$470 is more than DOUBLE to register it MYSELF. About a month later my tire KEPT getting flat, took it to the mechanic & come to find out, I was sold a vehicle with a BENT RIM & a tire that was PLUGGED on the INSIDE wall (where a plug is not even supposed to go)...when I contacted this dealer the manager told me "there is no law that says we cannot sell a car with a plugged tire". NO sense of moral whatsoever!!!! After fixing the issue myself, within 6 months, 2 front tires are worn & need replacement...after barely even driving the vehicle because I'm on maternity leave mostly home bonding with my child and not driving. I WOULD NOT recommend this dealer to anyone. THEN with my loan, THEY opened up an account with a credit union which I was UNAWARE of until I got my statement-initially I was told the loan was going to be through a different company. They have been a thorn in mine from the moment I stepped foot into the dealership.

Leo is excellent at communication, and the information - starchariot1

Leo is excellent at communication, and the information has been clear and transparent. Everything honest and above board. I know what to expect

My 2nd review for Audi Albany, We have had only great - Davidfjohnsson

My 2nd review for Audi Albany, We have had only great customer service amongst the team in Latham NY. It’s great feeling to be able to send an email to service manager Craig on a question about my wife’s Audi S4 and and get a quick response with an answer & a resolution. I called two weeks ago while on vacation in Maine and scheduled my Audi S4 35k mile checkup with John the service writer and he was extremely customer friendly and made scheduling my appointment seamless. My wife had to take car in as I had an important meeting to attend, John said the service would take approximately 3hrs and could set us up with a loaner so my wife could get some stuff done around the Latham area. That’s Great Customer Service! In my past reviews the thing that really stands out with this Audi branch is COMMUNICATION through text or phone calls during any of my service appointments. Thanks Craig, John & the Mechanic that did the service.

I was a little hesitant to work with this dealership. - 24Craigrs24

I was a little hesitant to work with this dealership. I gave them a try and the experience was seamless. I was pleasantly surprised about the process. Negotiating and delivery was excellent. Jose was very knowledgeable and communicated very well about the features and what I would likely use.

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in

Lease agreement - Audi customer

I turned in an 2015 Audi leased vehicle for a new lease and was told I wouldn't have to pay for the last 3 month left on the 2015 vehicle. Recently I received a bill for the 3 months and was told Atlantic Audi communicated with them any such agreement. Has anyone had this problem?

I bought my first audi of smithtown . - Medusa21

I bought my first audi of smithtown . Came to this location and I met with Thomas from sales. He was truly amazing he walked through everything and took the time out to get me my Q7 2025. Such a kind man thank you Audi of smithtown. You hsve some wonderful people working for your company.

bought my Audi last October -- just had my first - bchgls

bought my Audi last October -- just had my first inspection/oil change. Supposed to get a free car wash with EACH service visit. DIDN'T HAPPEN!!! Windows and outside of car were in exact same condition as when I brought it in. Have been used to service at Lexus where car was always returned spotless! Chose to wait for the car -- dealership can't even supply water for customers!!!!! Refrigerator was empty and service person had no interest in looking to see if water was available. Will be staying with my local mechanic for future service. Everything I heard about their service department after I bought the car is true!!

Great experience buying Q5 and A4. - russelman69

Great experience buying Q5 and A4. Ramon Rojas gave us the best deal on both cars! He even stayed after the dealership closed to answer our questions. No regrets switching from Mercedes where were about to get a car.

Recommended unecessary service - loveaudi

Be very careful with their service department. They were quick to recommend unecessary services in addition to the initial problem. In the end they were unable to correct the initial problem and simply said that the engine needed to be replaced. Shows me that they are more concerned about generating revenue that helping the customer. Find yourself an good independent garage!

By far the worst experience I have ever had. - mackenzie.f

By far the worst experience I have ever had. Do not purchase from Audi Cicero. They sold me a used Audi that spent more time in the shop than it did in my driveway! The sales manager Nate is not easy to work with and unreasonable. Kent in the service department is great. Would not recommend it to anyone.

I broke down six hours away from home pulled into storms - Tnelsonflooring

I broke down six hours away from home pulled into storms seven am Manny Sslierno opened his door even though they were closed. Told they were booked for the day but said he would see what he could. A little while later came out told me they would look at it I was overjoyed I was totally stuck he figured out a way to get me in. His technician diagnosed the the problem immediately made needed repair very quickly and had me on my way. I can’t over emphasize how much I appreciate what Manny and his guys for me. Sincerely Paul Nelson

Avoid Audi of Queens at all costs! - kozikowskigregory

Avoid Audi of Queens at all costs! My experience here was beyond disappointing due to the poor professionalism of their finance manager. The wait time was unbearable—over 2.5 hours just to sign papers. To make matters worse, the finance manager was caught red-handed trying to alter the deal and sneak in an extra $250! When confronted, instead of owning up to the mistake, he became obnoxious and unprofessional, trying to shift the blame to someone else. This level of disrespect and lack of accountability is unacceptable. The finance manager clearly needs a lesson in respect and professionalism from his superiors. If you're considering this dealership, think twice and save yourself the headache. There are far better options out there!