2,418 New York CODA Service Centers

They are fast and courteous got me in earlier then we set... - Bobby very happy customer

They are fast and courteous got me in earlier then we set up for and got me out in a timely manner The only thing I don’t like about my Ford Escape is the brakes they are very noisy backing up and they grab but they say ford hasn’t sent out a recall yet so I’m wondering what ford is waiting for the dealership did their part

I enjoyed the honesty and integrity of the service - Stevenlfronk

I enjoyed the honesty and integrity of the service advisor, Herb. He kept me well informed and was very pleasant throughout the process. I look forward to my next visit and will purchase my next Explorer at the same dealership.

I had an appointment at 920 this morning for inspection... - lygar07

I had an appointment at 920 this morning for inspection of my 2020 ford edge. I arrived on time. I was told 5hey would not be able to get to me for several hours!! They called their chey and dodge service in same complex, neither one was able to do the inspectoon !! My time is just as important as theirs. What good are appointments. I find this terrible, appalling customer service!!!

Setting up service was very easy, dates and times - SCOTT_MYER

Setting up service was very easy, dates and times available are very accommodating and the staff is very friendly and helpful

Awesome service manager Gary, worked with my son and the... - Tsmith6139

Awesome service manager Gary, worked with my son and the insurance company and got it all done on time.. thanks so much for your honesty and integrity

I would like to Express my thanks to the Service Dept. - shotzie1

I would like to Express my thanks to the Service Dept. at West Herr, for their communicating and getting the Job done. I would highly recommend them as a Great Dealership to do Business with, in all aspects.

Been dealing with West Herr for over 30 years. - rkoprucki

Been dealing with West Herr for over 30 years. Always an excellent buying and service experience with them.

We experienced great customer service with Glenn - JCF0

We experienced great customer service with Glenn Sciarretta and the team at the dealership. Highly recommend West Herr Ford. Glenn is customer focused and always treats us like family when we contact him. Thanks everyone at West Herr.

"Old-Fashioned" Service - Great Job! - Bob S.

I was very pleasantly surprised with the service recently provided at Schmitt's. This is my first leased car, and they have been very helpful and courteous every step of the way and have answered any and all of my questions. All of the staff have been very friendly, going out of their way to make me feel like a valued customer. From the time I phoned to make an appointment, speaking to a very friendly clerk, to the short time I spent in their comfortable customer lounge area, and complimentary car wash, I felt very welcomed and part of the "Schmitt's VW family". The staff was actually happy to see me and thanked me for my patronage! That made me feel very good about my lease and my relationship with them, and it reminded me of the kind of 'throw-back' service that you used to get - when businesses cared about you and the customer came first...! THANK YOU for treating me like you really cared!

I have been a customer for years and currently they don't - Greg

I have been a customer for years and currently they don't even bother making an appointment for service. Customers deserve better.