218 New York Ford Service Centers

They did the service requested and worked good on my - jgarlock

They did the service requested and worked good on my schedule Wait time was acceptable and waiting area was pleasant

Pleasant, professional and helpful. - a24kgrl

Pleasant, professional and helpful. When I went to pay my bill for inspection and oil Change I was asked if I would like to see how many Ford points I have. I wasn't aware I even had any! Turns out my whole bill was covered by points. Doesn't get any better than this!

My appointment was right on time and all the service - Tom

My appointment was right on time and all the service required was done in a timely manner.

Service is always excellent. - Jamescdougherty

Service is always excellent. Brian exceeded at his level of service! Lacy has always been the best. Our family has purchased about ten cars and sales with Jon Amerling and service with Brian is always great!

Very professional staff for both sales and repairs with - star4vendor

Very professional staff for both sales and repairs with complete knowledge of your complete needs

Everyone always so helpful and kind. - Bttygeyer

Everyone always so helpful and kind. Shout out to the guy who took extra time to explain my radio/phone connection of my car.

They go out of their way to make sure you're satisfied. - Seltos

They go out of their way to make sure you're satisfied. Never had an issue.

knowledgeable and friendly service from every department. - tomborthwick

knowledgeable and friendly service from every department. answered any question I had and helped me secure the proper financing

Service was great and appreciated. - marybettinger

Service was great and appreciated.Dev and the service people care about their customers a lot.

Always quick and accommodating. - asiarae87

Always quick and accommodating. Honest techs, never recommend stuff that the car doesn't need done.

Took my car with appt to have a thumping noise from right - Flexon

Took my car with appt to have a thumping noise from right front checked out. Exactly 7 days later I returned to pick up my car due to the fact that it hadn't even been looked at yet by a tech and was unable to get any idea of when it would be looked at. Communication throughout the week was extremely poor, left multiple messages requesting an update and received no response. 3 days after car was brought in was first returned call, "didn't look at it yet, need more time" was the response. After 5 full work days of no one taking the time to look at it I needed the car back. Left message for service manager as well but yet to here back from him

Bought my car from a different dealership and was - jade m

Bought my car from a different dealership and was experiencing an issue, took it to sunshine and they were super transparent and helped me get the issue sorted out, team was super friendly and super respectful, will be coming back!!

Very friendly environment staff is courteous service - savitri.61.ks

Very friendly environment staff is courteous service advisor Darlyn explain problems with my car that needs to be fixed

*BUYER BEWARE* Just a PSA regarding Greenwich Ford. - blwells45

*BUYER BEWARE* Just a PSA regarding Greenwich Ford. A few weeks ago, I hit a pothole that caused damage to a vehicle I purchased at Greenwich Ford. When I purchased the vehicle, I purchased an extended warranty. I reached out to them to see if the damage would be covered. While my guess was that it wouldn't be covered, I had seen references from people regarding this issue with my model of vehicle that had been covered by Ford. And so I emailed them, explaining the situation and including a picture. They requested that I bring the car in so they could determine how much, if anything would be covered under the warranty. My wife dropped the car off and when she picked it up, they charged us a $200 "diagnostic fee" just to tell us that damage by a pothole is not covered as it is considered an act of God. This is something that could have been disclosed without a visit to Ford "for a diagnosis". And no fee for diagnosing this was ever disclosed to me. It is a shame that Greenwich Ford does business in this fashion. I do NOT recommend that anyone does business with a company that engages in such shady practices.

Had some issues with my oil & Tire rotation Plan. - Fred

Had some issues with my oil & Tire rotation Plan. I informed the Lead Assistant to let them know I had the Plan but it wasn’t honor due to not showing up in system. I called the Company that handle my Coverage and informed them the issue I had with Plan. I tried to get your Lead to talk to my Company, so they get the problem solved, but it seems he was too busy. So now I had to pay out of pocket. All it took was to him to communicate with the agent on the phone a problem solved

My experience at Ford of Port Jeff was fantastic my - Andyymarxx

My experience at Ford of Port Jeff was fantastic my service advisor was super helpful and made the whole process very easy to understand! Would highly recommend.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

My tail lights would stop working intermittently on my - Sue

My tail lights would stop working intermittently on my F150 and took it to them to fix. They kept it 2 days and charged me $550 to fix a loose ground wire. They said they couldn't find the issue even though anyone else I told about my truck asked if I checked the ground wire. Common sense! When I complained about the price they offered a discount but I never got it. They took advantage of an older woman thinking I'm stupid and don't know. Avoid these crooks!!

Just read the Better Business Bureau report on this - Mike P

Just read the Better Business Bureau report on this company it will tell you all you need to know and how you get 1 star reviews fallowed by 5 star reviews sent in by the dealership.

Super happy - 8766sienna

Quality staff: willing to provide solutions to any issue or problems! Caring : options and assistance provided for family needs ! Accommodating and no issue too big, prompt service and reassuring to whatever need you may have with your vehicle ! 5 stars across the board 👍😊