113 New York Honda Service Centers

It was easy to drop off my car and get an update on - januszkam

It was easy to drop off my car and get an update on progress. I am not pleased that they had to remove my after-market alarm to diagnose the problem, charging me over $500 for the removal, noting it would cost another $500 to put the alarm back in. And after a bill of $996, the problem was not fixed, and I am without the alarm.

My 2015 Honda Pilot with 117k miles is much more then a - Cynthia

My 2015 Honda Pilot with 117k miles is much more then a vehicle to me and I really needed a place I could whole heartly trust; so grateful for Mariano Honda. They know what they are doing and they are professional, kind and courteous. The staff are knowledgeable and don't hesitate to assist you. Glad my timing belt is done and now i can feel alittle more at ease. Thank you. Warmly Cynthia W.

Good service, helpful and accomodating workers. - Niksik

Good service, helpful and accomodating workers. Comfortable waiting room. Very clean restrooms. Easy to make appointment.

A plus service and always friendly staff. - kyle.kornbau

A plus service and always friendly staff. Been buying cars here since 2000. Highly recommend this dealership.

I purchased my 2013 Accord from Nardy new in 2013. - Richard

I purchased my 2013 Accord from Nardy new in 2013. I have been using Nardy ever since and I never had any issues

I had a bad day yesterday when my battery died and I had - SAL

I had a bad day yesterday when my battery died and I had to call a friend for a jump. Driving home I realized I needed to get a new battery now or have a 50/50 chance of having to go through this again tomorrow. It was getting late and I thought about calling Bay Ridge Honda. I thought it was too late for them to agree to change the battery. I had a phone number in my phone for the service manager, Andrew, who I got to know over many years of servicing my Honda. He was always very helpful. I called to ask his advise. He remembered me and told me he would call me right back. A few minutes later he called me back and told me to get to Honda Service. It was getting near closing time. I got there and spoke to Lee who was very helpful. It seemed like only a few minutes and the battery was changed and I had new battery. I called Andrew back to thank him. I also have some medical problems and this help from all the Honda employees was very much appreciated. Thank you all who went further than you had to. Kevin

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

I have three Honda vehicles serviced here, and I receive - LK

I have three Honda vehicles serviced here, and I receive nothing but the best from the Service Department. Jason the Service Manager has a crack and highly skilled Team. You must come her your your service.

Not thrilled with this particular experience. - Adelong101

Not thrilled with this particular experience. My wife brought our 2018 CRV in for some recall work and to have a noise checked that was coming from the front right tire of the vehicle. The recall work went fine, but the inspection of the noise led to the brakes. There was noted "uneven" wear on the front right brake. They noted that the pad used was an aftermarket pad, and then recommended a complete replacement of ALL pads and rotors, and even told my wife and me (on two separate occasions no less, once in person and once on the phone) that the vehicle wasn't necessarily safe to drive. The job was quoted at bit over $1000. We decided to seek out a second opinion and went with a long established mechanic in our town. He inspected all brakes - pads, rotors, calipers - and noted that nothing was wrong with anything, other than maybe needing a clean and lube job. He informed us that the brakes had a good year of life left in all of them. I've gotta say, that's some sketchy stuff on Della Honda's part. Aside from factory recall work, they will NOT be receiving any business from us going forward. Even then, we will likely seek out another dealership, first. 100% DO NOT recommend this service. Recommending an unnecessary $1000 job?! Seriously?! The Della Bellas need to do better

Very thorough service and friendly staff. - Wpredmond1961

Very thorough service and friendly staff. I’ve been going there the last two years and its always been very professional.

Frank & Sons is a wonder place of business. I would... - Goldlj

Frank & Sons is a wonder place of business. I would recommend them to all of my friends and business associates. They did a excellent job. Very professional job.

Bill Roe went above and beyond to help me with my CRV. - EricBenjamin

Bill Roe went above and beyond to help me with my CRV. I came in without an appt. My alarm was going off and even though it was a unscheduled drop off, Bill was able to get my CRV in and diagnosed within 2 days and the part "body control module" arrived the next day. Bill is a testament to excellent customer service.

My vehicle showed a warning of "A/C off due to... - Martin Soloway

My vehicle showed a warning of "A/C off due to temperature of engine" I brought it in to be checked out (Under Warranty). The technician after teleconferences with GM was unable to correct the problem. I was asked to leave the vehicle over night, but GM was still not able to come up with a solution to the problem. After a few days, Rick called me and told me to bring in the vehicle, at which time the computer was replaced. I thought the staff at Grand Prize tried very hard to solve the problem and worked very well with me. I therefore think a "Good" rating is proper under the circumstances described.