2,436 New York Rivian/1000 Service Centers

Prestige visit is always good. - Marilyn

Prestige visit is always good. Would recommend to anyone..From the mo.ent you enter the service is great

The Service you receive here is honest and professional, - ladyblvd2

The Service you receive here is honest and professional, closed but will return can't wait. They don't over price the work to be done on your vehicle.

Easy appointment. - Decoflair

Easy appointment. Welcoming staff upon arrival. Prompt, professional service by the staff members. Notified in a reasonable time when the vehicle’s work was completed.

Customer service was immaculate great job I’m impressed - Brittney

Customer service was immaculate great job I’m impressed timing was great hospitality was also great me and my husband was able to grab a bagel while waiting

This review is for the SERVICE DEPT. - whitetiger74

This review is for the SERVICE DEPT. @ Tasca VW in Elmsford. I want to give a shout out to Migual who is amazing and to Anthony Morrone, who I just had the pleasure of meeting yesterday,4/29/25 - for my Beetle Airbag Recall Notice. Ever since Tasca took over WP VW things have gotten a lot better in regards to their service dept. I took my 2018 Beetle in due to a recall notice on the airbag, while there, I asked Anthony Morrone, Service Agent, if he could also take a look at my left wiper & check my oil light which was still on even though I didn't need an oil change. He offered me car service to go home since the Airbag Recall could take a few hours. I chose to stay telling him if it's more than 2 hrs I'd take him up on it. Luckily for me it didn't! Anthony kept me posted through my time waiting which in the end took less than 90 mins! Anthony explained the technician's report to me and what to keep in mind for my next service. I felt SAFE leaving their Service Dept. knowing my car was in good hands & that the technician didn't skimp on doing his job. Anthony also gave me a Free Car Wash voucher. I'm very pleased with today's visit. I expected it to be long & drawn out. It wasn't. I recommend Tasca VW Service to everyone who owns a VW and who are looking to buy a VW! Gina - Yonkers NY

Service was great and appreciated. - marybettinger

Service was great and appreciated.Dev and the service people care about their customers a lot.

Always have good service here and the service department - Richie

Always have good service here and the service department is one of the best I have come upon in all the years of owning many new cars.

The gentleman who helped me was very courteous and opened - Stellafrance

The gentleman who helped me was very courteous and opened the doors for me which I really appreciated since I had my baby with me.

Prompt service and great work from the collision shop! - Kb2trq

Prompt service and great work from the collision shop! Staff was friendly and the work was done correctly.

Great bunch of guys! - NORMNCHRIS

Great bunch of guys!!!!!!!!!!!!!!! Very helpful and understanding. Got us in and out as quickly as possible.

Nick in service dept was excellent. - Ljlukowski

Nick in service dept was excellent. Kept me well informed. Very polite and extremely professional. Very pleased with service and problem was solved. Not particularly happy with Chrysler warranty policy on electrical issues. Using corrosion as a void of warranty on internal parts is a cop out. Too bad great service overshadowed by poor policies

My service visit was fast and pleasant with wi-fi - Christopher

My service visit was fast and pleasant with wi-fi available and comfortable seating for me to sit and work. Not to mention, the killer playlist that was on the radio lol

I have purchased my Honda Pilot 2019 from them and - fgbacus

I have purchased my Honda Pilot 2019 from them and service from them. I have really great experience from them!!!

I was offered a service appointment on the same day as my - pro568

I was offered a service appointment on the same day as my call. Service rep Jessica Height was great. Explanations were clear. Her work was efficient. Good communication.

Great Service Great Service Great Service plus thirteen - sawnfamily

Great Service Great Service Great Service plus thirteen more words to equal the minimum required

Always quick and accommodating. - asiarae87

Always quick and accommodating. Honest techs, never recommend stuff that the car doesn't need done.

All Cadillac Employees Robert Basil Southwestern blvd in - 1Michele

All Cadillac Employees Robert Basil Southwestern blvd in Orchard Park were professional and kind. They made my service experience very good.

Very cordial , immediate help and made sure i. - Tom

Very cordial , immediate help and made sure i.knew everything that was going on with vehicle

Awesome dealership and service. - Bob

Awesome dealership and service. I have buying my cars for years and have all my service done there.

True professional dealership I went to get a tire - Wayne

True professional dealership I went to get a tire replace under warranty , and my experience was amazing. I walked in and talked to the service writer Stephen a total professional help me with no stress getting my tire replace. In a day! Great service and I will go there for everything with all my cars ..

My vehicle was to have a full tank of fuel, but it did - BROZJR

My vehicle was to have a full tank of fuel, but it did not. It arrived damaged that was not declared on the ad. I have tried to get this resolved via the Brooker. I have been blown off.

When you set up an appointment for inspection and tires - Amber Gaylord

When you set up an appointment for inspection and tires and you show up and they don’t have your tires you asked for and the price match is out the window because now they try to charge for a more expensive tire. Twice I had horrible experience here and I will not be coming back for a third time. McCredy Norwich NY is the only place that will service my vehicle now. Shame I have bought two vehicles off your dealership and now that will never happen again as well!

I would choose zero stars if I could. - Doyle.joanne

I would choose zero stars if I could. I recently had an issue with my 2017 forester having a loud noise sometimes when idling and not starting on 3 separate occasions. I had to have it towed to Subaru on the day I was having it checked. After checking out the car I was told that the engine was seized and it would cost $8000-$10000. immediately upon hearing this news Ellen Yerry said "Do you want to talk to someone in sales?" I was told that obviously the engine is seized since the sticker in my window shows I am 30000 miles over for an oil change and it looks like someone put fresh oil in after the fact. This assumption was wrong as I had had an oil change less than 2000 miles prior and had just had a 90000 mile check up at this dealership. I showed all the paperwork to prove this. The attitude at this dealership was "Oh Well, sometimes things just happen" as told to me by Buddy Schism, the service manager. This is the dealership that I bought my car from. I was skeptical from the moment I was asked if I wanted to talk to someone in sales. I had the car towed to 1st Place Auto and Tire. In less than 2 hours they had diagnosed that the engine WAS NOT seized and it turned out to be the air condition compressor and belt. Fixed at a cost of $1200 The customer service I received was cold and uncaring every step of the way. I was charged $75.00 to incorrectly diagnose my car My car never moved from where I had it towed in the parking lot. Instead of taking my car in and actually looking at it they assumed what the problem was. Buddy claimed he was going to talk to someone at corporate to see if there was anything they could do to help ( my extended full coverage had recently run out from the 5 year mark but was still under 100000 miles.) I don't believe that he tried to talk to anyone. I truly feel that they were trying to SCAM me into buying a new car OR the mechanics are completely incompetent. I called this dealer to let them know about my car being fixed etc. Ellen claimed she would let Buddy know. Haven't heard a peep in 5 days. Where is this so called LOVE Subaru? I will tell everyone I know not to go there And I will share my story as far and wide as possible

Took my car with appt to have a thumping noise from right - Flexon

Took my car with appt to have a thumping noise from right front checked out. Exactly 7 days later I returned to pick up my car due to the fact that it hadn't even been looked at yet by a tech and was unable to get any idea of when it would be looked at. Communication throughout the week was extremely poor, left multiple messages requesting an update and received no response. 3 days after car was brought in was first returned call, "didn't look at it yet, need more time" was the response. After 5 full work days of no one taking the time to look at it I needed the car back. Left message for service manager as well but yet to here back from him

Although my repair was more extensive than I expected I - loliver9

Although my repair was more extensive than I expected I feel confident driving knowing it was done right. My customer service rep ,Michael, was amazing! He is definitely an asset to the company!!

We dealt with Ronald Gilmartin and we cant say enough - MS INC

We dealt with Ronald Gilmartin and we cant say enough positive things about him or the service department. They communicated exactly what the issues the previous dealership (Ray Catena Mercedes Edison), and identified exactly what was wrong with the car with timely, truthful and accurate updates. Along with a Loaner! We were a bit gun shy after our last negative experience but they really upheld the brand.

The service was very good. - ertolape

The service was very good. I appreciate the patience he’s given to me. Thank you.

Dealer rater please fix your system, this is the third - goran

Dealer rater please fix your system, this is the third time I'm writting the same review. My leased Hyundai Tuscon had a check engine light and I called Hyundai 112. First available appointment was in 2 weeks and first available loaner in about 2 months. This is not what was advertised. I called Hyundai Centereach and Marissa Riviera was very helpful and polite. Scheduled a next day appointment. I dropped the car off and they found the probelm first thing in the morning. Ordered the part, some switch which took a couple of days to arrive. They installed it asap, updated software, recalibrated and the car is now up and running. Thank you Marissa Riviera, Greg Briones, Ryan Woiosin, John Lane and a lovely girl at the cashier counter. (sorry if I misspelled any names). Service was under warranty and free. Highly recommed their service! Happy Easter!

Jon Munnik made things Quick and Easy and was VERY - zins517@yahoo.com

Jon Munnik made things Quick and Easy and was VERY Helpful and knowledgeable. Service department is Absolutely Terrible. Nothing but Terrible Experience every time I need to go for something. Drop the car off and you’ll always get the “Hi Marshall this is Joe at Garvey Hyundai North you can text me anytime during your Service visit” don’t waste your time they won’t respond. You can call Garvey and they will get you over to service, they won’t answer and Don’t bother leaving a voicemail because they won’t return your calls. You need to keep calling until they get sick of you than they will “Try to get answers”. Brought up an issue to the Service Department 10/16 and its now 11/21 and this hasn’t been correct all they had to do was order a new Part and install it its plastic it breaks I get it but a MONTH to get it Resolved! This Service is the one of the Reason I will not be buying another Vehicle From Garvey Hyundai North!

"I advise you to avoid this car dealership. - #TrueStory

"I advise you to avoid this car dealership. Nowadays, there are numerous options available to purchase a reliable vehicle, whether new or used. However, this dealership still follows the old and unethical practices of taking advantage of customers, just like in the 70s. I bought a 2021 Jeep Grand Cherokee 80th anniversary edition from them, and when I took it for the first oil change, I noticed that the front end was shaking while braking. Upon investigation, I was informed that I needed new tires and couldn't do a tire rotation because the tires were in bad condition, despite the fact that I had purchased the vehicle less than five months ago. They are refusing to address the issue, and as a result, I am operating a vehicle that is unsafe—a vehicle they sold to me, fully aware of its condition.