2,418 New York SRT Service Centers

Extremely out of line. - Fawn

I had to have my car towed a couple days ago do to having had slid off the road. i called it in to 911 and W.S. Hinkley and sons INC was the next available tow company. Mr. Hinkley was told to bring my car to a body shop in Westerlo15 miles away from the accident site. A few hours later I contacted the body shop my car wasn't there Hinkley had taken my car back to his shop 15 miles away in the opposite direction. Once my car finally made it to my body shop, the shop owner informed me that an appraiser had already looked at my car. I NEVER placed the in claim on my car I was waiting to see what the body shop said before I called to file a claim. Hinkley took my insurance card out of my car, called my insurance company and filed the claim then gouged a tow bill that he got my body shop to pay it ALL WITH OUT my knowledge. I highly recommend you do not use this man for towing and if you do dot your I's and cross your T's.

I actually rate these crooks as 0. - Sheril

I actually rate these crooks as 0. After bringing my car to them for a transmission issue, not only did they not correctly fix the issue, I almost got killed driving down Alt Route 7 when my car stalled in the middle of traffic after they supposedly fixed the issue. They made sure they got me a rental car only to be sent to collections by Hertz because they refused to pay the bill on a car they authorized. Called and left messages for Matt Zappone directly with no return call along with “Tom” who I was assured would call me back in 10 minutes, still waiting. Nothing but a bunch of xxxxin liars. I would not recommend any interaction with these ignorant xxxxxxxx