2,440 New York SRT Service Centers

I’m new to Acura and was very impressed by my experience... - Rob Hood

I’m new to Acura and was very impressed by my experience here! Sandy went above and beyond in the service department to accommodate my schedule, gave a loaner, quickly diagnosed my problem, fixed It and even cleaned the whole car! Highly recommend this dealership, I won’t be going anywhere else

Came in for scheduled oil change and tire rotation. - Beverlygmatthews1

Came in for scheduled oil change and tire rotation. As usual the staff was professional and courteous. The service was quick and thorough. I like that customers are provided recommendations for future maintenance. The excellently appointed and stocked waiting area is another plus.

Always have had great service with my Volvos. - EM

Always have had great service with my Volvos. Any issues were repaired the first time . Would not go to any other make car as this is the 3rd one we have bought.

Everyone is so accommodating at Apple Honda. - normajean0769

Everyone is so accommodating at Apple Honda. They are always so friendly from when you arrive until you leave. Eddie was very thorough on my honda service. Thanks for the car wash.

My 2nd review for Audi Albany, We have had only great - Davidfjohnsson

My 2nd review for Audi Albany, We have had only great customer service amongst the team in Latham NY. It’s great feeling to be able to send an email to service manager Craig on a question about my wife’s Audi S4 and and get a quick response with an answer & a resolution. I called two weeks ago while on vacation in Maine and scheduled my Audi S4 35k mile checkup with John the service writer and he was extremely customer friendly and made scheduling my appointment seamless. My wife had to take car in as I had an important meeting to attend, John said the service would take approximately 3hrs and could set us up with a loaner so my wife could get some stuff done around the Latham area. That’s Great Customer Service! In my past reviews the thing that really stands out with this Audi branch is COMMUNICATION through text or phone calls during any of my service appointments. Thanks Craig, John & the Mechanic that did the service.

The dealership is beautifully newly renovated. - MSECCIA

The dealership is beautifully newly renovated. The waiting room was very comfortable and clean and even has free Starbucks coffee! Their service department is excellent. Marc went above and beyond to help me with everything I needed. My car was done with service quickly and was even detailed it for me!! I will definitely be back to Bay Ridge Subaru!

My visit to Bayside VW Service Center on December 19th - Milimir

My visit to Bayside VW Service Center on December 19th went very smoothly from the start to the finish. Service Advisor Giuseppe Coppola was very courteous and helpful. He texted and called to keep me up to date, they sent video to share information about the process, provided car service to take me home after I left my car in the Service Center and the next day again to get me to the Service Center when my car was ready. Being loyal to Volkswagen for more than 40 years made my experience even more enjoyable.

Everyone was happy. - jscervi

Everyone was happy. service was on time and coffee was good. Would love an apple or doughnut.

Super happy - 8766sienna

Quality staff: willing to provide solutions to any issue or problems! Caring : options and assistance provided for family needs ! Accommodating and no issue too big, prompt service and reassuring to whatever need you may have with your vehicle ! 5 stars across the board 👍😊

just wanted to pop in for an update, my jeep is in the - atnkr214

just wanted to pop in for an update, my jeep is in the process of needing some warranty service, i made the mistake of calling another dealer near where i would be for work, oh what a disaster and how unwelcome can you possibly make someone feel on the phone, i then proceeded to call Jeep Wave Executive Customer Care, John over there immediately helped me out, popped open a case# for me and told me to call Bill Volz which is what I did, they have always taken care of me with this Trailhawk, and also with my previous Liberty, great sales and service departments all around, cant wait to have my jeep fixed to leave another glowing review for the BV team, thanks to all and I will miss having Joe Verde around in service, what a great guy, looking forward to working just as closely with Jim, rumor has it he is just as great as Joe was

Seamless. Great customer service. Quality service,... - jacpod

Seamless. Great customer service. Quality service, friendly staff, with timely completion of Work required. Would highly recommend this service/sales to anyone interested in a BMW

I just want to say 10 stars. - fivestarjs27

I just want to say 10 stars...10 stars.... 10 stars...period! I had a situation with my car in which been to a shop, and another gmc dealership. I was told the wrong diagnostic from this previous gmc buick dealership to fix a brake pedal issue. I called up to buick gmc in greece and spoke to service manager Greg. He was so Wonderful. He was understanding of my situation and was really willing to help me as much as he can to resolve my issue with my car. He then link me with service advisor Joe Coon. Joe was also so wonderful. Joe was also understanding and felt confident that he would resolve my issue. He kept me updated every step of the way while my car was being worked on. He had one of his senior high quality techs to work on my car. I wish i knew his name because he did a great job on my car also.My car was fixed correctly with the correct diagnostic. This dealership took action when I called and I appreciate that so much. This dealership will be the ONLY dealership I'll be taking my car to. I recommend this greece GMC buick dealership to God if he needed his car fixed. 10 stars!!! Take you car here. God bless. Thanks. Jennifer

Accident Repairs - JQuadd

Got into a minor fender bender and had SUV towed into Patrick's body shop. They gave me a written estimate and contacted my insurance company about the cost. The repairs were scheduled to take at least a month as parts had to be ordered and the frame needed to be repaired also. Mark and Emily in the body shop kept me informed of their progress at least twice a week by text message and personal phone calls, The repairs were finished a week earlier then promised and a great job was done

Accommodating - mlc720

The staff was pleasant and courteous. The waiting area was comfortable. The staff went out of their way to expedite things to get me out as I was supposed to be going out of town and had to leave.

Excellent service! - Shep

Had these guys install a set of tires and do an alignment for my Volkswagen GTI. Pricing was great, and they kept me posted throughout my service appointment of what was going on. My first dealer service experience, and it was fantastic.

Inspection, Oil Change - KJ

Called & got in next day! Got to service early & they got me right in. Barely a wait at all. Employees very nice & friendly. Talked with Shelley a bit too! nice lady!

Excellent service Excellent amenities - Lou

This is an excellent dealership because this dealership is focused on the customer. Dorschel's service department is outstanding. We have dealt with Brent as well as the other KIA representatives and have enjoyed our experience every time. Our car comes back clean and works great! Dorschel is our favorite Rochester dealer because we trust them!