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Babayeva Annastacia
Babayeva Annastacia at Bay Ridge Subaru
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Babayeva Annastacia

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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15 Reviews
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15 Reviews

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15 Reviews of Babayeva Annastacia

September 24, 2022

Dealership Rating
Employee Rating

It’s been 12 days, the 2nd attempt and 1 phone call from my adviser for my 2021 Outback power lift gate malfunction. Still no progress…… More

by Redd
Recommend Dealer
No
Helpful
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Sep 26, 2022

Bay Ridge Subaru responded

I am sorry to see that your issue remains unresolved. I would like to see what I can do to help you out and I hope you'll give me a call at your earliest convenience to discuss the matter further. Thank you for your feedback, Andrea Gerace - Service Manager - (718) 232-1900

May 18, 2022

Dealership Rating
Employee Rating

Customer service, communication,and timeliness. Would not recommend this dealership to anyone horrible experience and service. More

by Sunshine777.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Marc D'Ottavio, Andrea Gerace , Andrew Gerace

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May 19, 2022

Bay Ridge Subaru responded

I'm very sorry to hear that we let you down. We take pride in our customer service and I apologize for leaving a poor impression. Unfortunately, we aren't able to locate your information in our database. Please give me a call as I would like to learn more about your experience. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

March 06, 2022

Dealership Rating
Employee Rating

Service was fast and everything was explained. Staff was helpful and very professional.No hassles More

by akselrodd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roy Malinov

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Mar 07, 2022

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

March 03, 2022

Dealership Rating
Employee Rating

Service was completed as requested. I think the cashier who took my payment was very curt and dismissive. I understand that it is a busy environment but kindness and friendliness go More

by KAMBRANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher

Helpful
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Mar 04, 2022

Bay Ridge Subaru responded

Thank you for sharing. While we are glad to hear that the team delivered an efficient experience, the rest of your review is disappointing to receive. I expect the highest level of service from my team, and I am sorry that this was not better reflected in your time working with us. I would appreciate the chance to speak with you to see what more I can do to improve your visit. If you are willing to discuss this further, please feel free to reach out. Best, Andrea Gerace - Service Manager - (718) 232-1900

February 24, 2022

Dealership Rating
Employee Rating

Nice waiting room, very friendly and helpful staff, very efficient and got the service done quickly More

by GERHARTKATE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher, Robinson Rodriguez , Ernest Wan

Helpful
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Feb 24, 2022

Bay Ridge Subaru responded

Thank you for reviewing us! We are so glad to hear that you are confident in the Bay Ridge Subaru team to get the job done. Drive safely, and we hope to see you back again down the road!

February 22, 2022

Dealership Rating
Employee Rating

My experience with Bay Ridge is that they are friendly, helpful, and timely. I highly recommend. More

by altheacorinne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher, Robinson Rodriguez , Ernest Wan

Helpful
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Feb 22, 2022

Bay Ridge Subaru responded

Your recommendation means so much to us! Thank you for choosing Bay Ridge Subaru and for sharing your feedback. We look forward to welcoming you back next time!

February 18, 2022

Dealership Rating
Employee Rating

Everyone was very friendly from the time I drove in to the time I left. I was quoted up to 3 hours of service time and was in and out in 2! More

by samita OHanlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Marc D'Ottavio, Michael Chiusano, Roy Malinov, Patricia Schumacher, Andrea Gerace, Robinson Rodriguez , Ernest Wan , Mark Wildman

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Feb 21, 2022

Bay Ridge Subaru responded

We are thrilled that our team gave you a great experience from start to finish! Thank you for choosing Bay Ridge Subaru and for stopping by to share your feedback. Drive safely!

February 17, 2022

Dealership Rating
Employee Rating

I had a great experience, I needed an oil change and the gentleman who checks you in brought me in before they even opened. I was out of there in about twenty five minutes from when they opened. Everyone More

by Thomas R Annunziata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher, Robinson Rodriguez , Ernest Wan

Helpful
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Feb 17, 2022

Bay Ridge Subaru responded

We are so happy to hear from you, Thomas! Thank you for choosing Bay Ridge Subaru and for recommending our work to others. Drive safely until we see you again!

February 17, 2022

Dealership Rating
Employee Rating

My service at subaru was okay. It could’ve been better. It took them 2 weeks to fix my car. More

by longswl123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Feb 18, 2022

Bay Ridge Subaru responded

Allow me to apologize for the wait you experienced while we completed your repairs. We aim to deliver efficient service every opportunity we have, and it's disappointing that we missed the mark this time. I would appreciate the chance to speak with you about your experience if you're willing. Your feedback means a great deal and helps us improve our practices for the future. Please consider giving me a call, as I won't be able to locate your contact information based on your username. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

February 16, 2022

Dealership Rating
Employee Rating

They dealt with me in a courteous, professional way. The work was done expeditiously and expertly. More

by MBREITERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher, Robinson Rodriguez , Ernest Wan

Helpful
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Feb 17, 2022

Bay Ridge Subaru responded

What excellent feedback! Thank you for your kind words about our team's professionalism and efficient care. We hope it's this level of high-quality service that will have you relying on Bay Ridge Subaru for all your future service needs!

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