1,456 New York Used Car Service Centers

I DO APPRECIATE RECEIVING MY CAR EARLY AND UPDATED - GASPSALES

I DO APPRECIATE RECEIVING MY CAR EARLY AND UPDATED INFORMATION ON WORK NEEDED. THANK YOU

I received Excellent Service from Major Chevy Service. - olivieril

I received Excellent Service from Major Chevy Service. Mikovic Nenad was a very professional and service provider. No hesitation on recommending Major World of LIC NY 11101 - my vehicle is running beautifully and I feel safe because of the expertise.

Excellent experience purchasing as well as with service. - wwheeler42

Excellent experience purchasing as well as with service. The Saturday morning service hours have helped male my busy schedule a lot easier. Fantastic people across the board.

I am the original owner of a pristine 1995 S320. - angescud

I am the original owner of a pristine 1995 S320. Although this amazing automobile only has 30,000 miles the lack of use has required me to address some service issues like oil leaks, suspension noises and other issues. I hadn't visited with Mercedes-Benz of Goldens Bridge in quite some time so I didn't have any contacts in the service dept. However, when I called to set up a service app't I was fortunate to reach Bill Thompson the Service Advisor who along with the experienced mechanic Dean assured me that they could resolve all the issues. They provided me a loner and I so my prized 1995 S320 was in their capable hands. These people were simply outstanding in every way. The bottom line is when I drove home with my freshly serviced S320 I felt like I was driving a brand new vehicle and for that, I have to thank Bill, Dean and Mercedes-Benz of Goldens Bridge. My next vehicle purchase (wife's car) will be with them. They have earned our business! Thank you guys!

Awesome service. - edegenaro

Awesome service. They are always fast, polite and easy to deal with. Bill Ackermann is always ready to please. Rich Hess the owner always takes the time to ask how my service is and what else he can do for me.

Pete went above and beyond to rectify the issues of my S - Dr Dan

Pete went above and beyond to rectify the issues of my S class I appreciate all he did to make things right

I've been to several Mazda dealerships and thilled thus... - victorianrose1

I've been to several Mazda dealerships and thilled thus far with only Compass working on my CX 7. Excellent customer service and well worth the 50+ mile drive. Chris, Vanessa and Gordy have been very helpful and accommodating. It brings me much peace of mind bringing my car here and trusting their work. Thank you all. I'll look forward to working with you in the future. Allison

This review is for your service department. - Evie

This review is for your service department. Ryan O'Flaherty is a superb service agent. I recently got my 2016 golfsportswagon waterpump replaced and he called my extended warranty provider and explained everything that was being done to the car and how it was covered. This may seem silly but after going to mid hudson volkswagen and having the service person refuse to call and xx me about what my problem was I am glad I drove 40 min out of my way to Compass. Thank you again Ryan and I be back for my oil change.

Great Dealership . - Philip James Jarosz

They don't sell you a car here, they help you buy one. Great sales people, explain everything to you and your the budget that you have to work with. Sales Manager checks the paperwork and doesn't hold you hostage for hours on end to approve or disapprove a sale. Best Service, that I've found in local dealerships. Tony and Steve, treat you with respect, and if your retired, they'll help you spread your service appointments, unless your vehicle needs immediate attention for safety. They do check for recalls and service bulletins to make your vehicle runs in top condition through all seasons. Parts staff and mechanics are customer friendly, as are the women in accounting and appointment scheduling. You don't have to drive to Orchard Park. Lockport ,Clarence or East Amherst to find better sales and service than these employees and managers .

The best experience with Milea, purchase department made - robn328

The best experience with Milea, purchase department made it easy and stress free and the service department Linda and Danny great!! the service is impeccable.

Great service - myctshadaflood

Unfortunately after just 400 miles. The right front strut on my daughters impreza limited was defective. The Cracker jack technician diagnosed the problem and replaced the unit. This staff at Subaru has years of experience behind them. And give you what you would expect at a high end dealership, such as lexus. 5 stars for all involved.

Got burned BAD at another dealer for service work. - Old Joe

Got burned BAD at another dealer for service work. Took a stab at this one. OUTSTANDING !!!!!!! Mechanic actually showed me the replaced parts ! Who does that anymore ???? The service department is run by seasoned professionals. Exactly what I was looking for. The Service Department runs like a well oiled swiss watch !!! Repair was perfect, and I'm a " perfectionist". Being a 40 + year mechanic myself, you turn into a " mechanic perfectionist ". Unfortunately, I'm too old now to do big jobs myself..,,,but the repair looks like I would have done it !!! I will NEVER go to another dealership for repair again. > They have me for life !!

I had previously purchased 3 Altima’s at Huntington... - Kate

I had previously purchased 3 Altima’s at Huntington Nissan but I had moved to Smithtown in Jul 2019 so when I purchased my 2019 Nissan Rogue in Jan 2020, I went to Smithtown Nissan since it is only 1 mile from where I live. BIGGEST mistake! Smithtown Nissan is HORRIBLE. I can’t begin to tell you the drama and issues I had with them in Jan/Feb 2020 and then again in Dec 2021. So I came to Huntington Nissan (30 min away as opposed to 1 mile). Wow, I so wish I had purchased my Rogue from Huntington. They are THE BEST! I dealt with Santiago in their service department. He was beyond helpful in working with my on my “free oil change/tire rotation” that I have a 3 year contract for but Smithtown would not honor it saying they didn’t sign it (they had changed ownership after I purchased my Rouge). But the company, Portfolio Protection, said I’m absolutely covered at ANY Nissan dealership for 3 years. So I called and was able to get it all taken care of at Huntington. I will continue to bring my business to Huntington and have told all my friends and family as well.. none of us will ever go to Smithtown again, we will always come to Huntington. THANK YOU SO MUCH for all of your help!!

I want to applaud the Service Manager at Nissan of - Rose

I want to applaud the Service Manager at Nissan of Yorktown Heights! His name Chris Risnes. He has only been there about 6 months. Although the business is about cars, he is about the people! I believe with his leadership, and modeling excellent customer service, this very low non- rating by the BBB, will not only improve, but excel. Chris went above and beyond to resolve a serious issue I had with my Nissan. I did not have transportation to the service department, and my car had the kind of problem that was a true safety issue. Chris did not delay, put off, make excuses, try to upsell, he went out of his way, came to where I live, left his car and took my car to the service department to be fixed. It took a day longer than he thought it might to get the part. He called me and let me know as soon as he knew. He called me the next day also to share an update. And he called when he was on his way back with my car. Elizabeth, who was at the service desk and took my call, also showed exemplary customer service ... she did not try and "get rid of me', listened to my story, and immediately went and talked to Chris, explained my story and he returned my call within a half hour. Both Chris and Elizabeth made me feel like they would find a solution, no matter what... not more obstacles. If your experince in the service department has felt lacking, prior to 6 months ago, please at least give those two folks a shot... they made all the difference in my experience as a customer needing assistance!

Platinum Explorer 2020 - Eac1teach

Tom Otis, Tom Silon, and Lou Capone gave me a comparable vehicle to use while I waited for my car to be fixed. I have been a customer for 10 years, and would highly recommend this dealership for sales and repairs.

These guys are great! - deborah.murphy.50

We have been coming to them for the last few years for work on our vehicles. We have never had to wait to get in or get things fixed. There service department is excellent. They always ask you if you want the work done, before they do it, and how much it will cost. The other day I took my car in to have break work done, and was told I had a hole in my frame, that the car was totaled. I needed a car right away but could not really afford to have payments. They told me what their cheapest car was and within two hours I was driving it home. Guy Pellegrino is a very friendly and helpful person, as well as Mike in the service department. Would recommend this place to everyone. Very friendly atmosphere.

I bought my 2022 Jeep Renegade from this Dealership - a - Linda S

I bought my 2022 Jeep Renegade from this Dealership - a very pleasant non pressured experience. A month or so before my 5000 mile service was due - I received a courtesy reminder. I called the service department with some questions and spoke to Meghan. I have spoken to Meghan a couple of times with an extent of questions. Both times she takes the time to listen to my concerns and questions - she never comes across as if I am taking up her time- never rushing me off the phone. She gives excellent communication, very precise in explanations, giving me clear expectations and understanding. I am very comfortable speaking with her and having my service completed by this dealership. They took my car on time - not a long wait to have it done at all. She showed me where the waiting room was - offered me soft drinks and snacks while I waited. A very clean facility and very clean and comfortable waiting room. It just underscores the fact that I picked the right dealership. Everyone I have dealt with so far from sales to finance to service have been nothing less then courteous and professional. I very much appreciate the staff here. Thank you PJAM!