New York Suzuki Dealers

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KG Suzuki - Long Island City, NY

On 8/17/2009 9:03:29 AM sickof ripoffs wrote:
HORRIBLE THEIVES TREAT CUSTOMERS LIKE THEY WERE RIPE TO BE PLUCKED.

This horrible USED CAR LOT is the epitome of those classic, double talking dishonest streety charachters you see in all the "B" movies. They are all uneducated, highly unethical, lowest level salesmen. This is true right from the ownership on down. If they didn't lie, they would have nothing to talk about, so do not believe one word they say.
The employees all look like they just got out of prison for manslaughter- a scary bunch of low lifes...
For god's sake,no matter what, DO NOT SIGN ANYTHING!!! Everything they have in print has a catch which puts you on the hook somehow. You will only know what you got yourself in to when you ask for your car or your deposit back- or switch a car on you at the last minute or after you put a down payment for what you thought was the price you agreed to, but suddenly thousands of dollars are added to your bill for no apparent reason. "You know, we had to service the car and that costs money my friend..." "You want us to deliver a clean car- what do you think, that is free?"
If for some reason, you decide you had enough of these scummy low lifes and tell them you are no longer interested in the car, your "money back guarantee" is worthless. They will keep your deposit no matter what while trying to double talk you left and right!

So, DO NOT GO TO THIS ESTABLISHMENT- STAY AWAY- GO TO A REPUTABLE DEALER- ANY OTHER DEALER, EVEN IF THE SAME CAR IS LISTED FOR MORE MONEY IN THIS OTHER LOT, BECAUSE BY THE END, EVEN IF YOU PAY SUBSTANTIALLY MORE MONEY SOMEWHERE ELSE, YOU WILL SAVE A FORTUNE BY NOT "BUYING" AT KG SUZUKI-

THE WORST

KG Suzuki - Long Island City, NY

On 8/15/2009 8:48:35 PM swarren wrote:
STAY AWAY- FOR YOUR SAFETY- THESE GUYS ARE THIEVES AND LIARS AND RIP OFF ARTISTS- ONLY GO IF YOU WISH TO LOSE EVERY CENT YOU HAVE MADE OR YOU ENJOY HOURS OF ABUSE!!!!

We found an ad on AutoTrader for a pre-owned BMW with low miles. Pedro was our salesman who greated us who and initially seemed nice enough. He showed us the car and it was exactly what we had been looking for. We were buying this car for my daghter who was so excited that she found something exactly that she had always wanted.
The car was listed for $22,900 and we would have been thrilled to buy it at that price. As soon as we finished the test drive, Pedro suggested we meet his boss to negotiate the price. However, that manager was hard at work forcing another customer to sign some papers and we could hear how abusive they were in their attempt to close this poor guy. At that moment, I wanted to leave because I was able to see what these scam artists were all about but my daughter fell in love with this car, so we stayed. About an hour later, Ernesto said that he couldn't move the price, so I said that we would pay cash and only looking for a $900 discount which was right in line with the value of this particular car. Another two hours passed and we were still sitting there while the manager and several other sales people were twisting this poor suckers arm relentlessly. Pedro and the other floor salesmen were all circling around this poor soul like salivating jackels waiting for the lion to finish his meal so that they could lick the leftover meat off this guy's carcass.

Anyway, good old Ernesto finally comes out and says that his boss will let him give us the $900 bucks off, but we have to finance at least 80% of the cars cost and they would charge us almost 8% of !!. I said, that I could give them cash that day if the car checked out mechanically but Ernesto just looked at me with a stupid glazed look in his evil eyes and said, "Sorry, that's policy!"

OK,so I did quick math and thought that the interest could be for just three months and I could pay off the loan at that time- this would be a small price to pay to make my daughter happy.

So, I said, "OK"....... Another hour passed.

Good old Ernesto finally comes out after my wife, my kid and I had spent over just four hours in this hell hole which wasn't even air-conditioned on the hottest day of the year and said:

"OK, we're almost there, now of course you know we have to certify this car which will cost you just over$3,000 more!!"
So, the price went from their advertised cost of $22,990 to $28,000 with the extra costs they invented to seperate the consumer from their money. I said that I didn't care if it were certified, I could bring it to a BMW dealer to do the 140 point check and it has low miles, so I don't need an extended warrenty.

Ernesto started to drool like the lying idiot he is and said, "Sorry- policy!"

He wouldn't even think of taking cash because that is not where they make their money- This is the typical "USED CAR PLACE" that everyone always warns you about and is what everyone means when they use the term "used car salesmen" as in this place it means "hold on to your wallet". Not a thimblefull of integrety or honesty and I am certain that had I said "yes" to the "certification", they would have found even more charges as they just know that the old adage "a sucker is born every second" and they are convinced whomever walks into this disgusting, seedy place should abide by that rule and most certainly is a sucker to take advantage of.
I gathered up my heartbroken daughter and cursed the day I walked into this shylark, deceitful, disgusting theiving place. But, I hope people heed this warning and just stay away- we got away lucky- you may not!!