1,396 New York Used Car Dealers

Posting a one star review because that’s the lowest - tzawa

Posting a one star review because that’s the lowest possible rating I can give. Purchased a vehicle from this dealership 6 months ago and it has already needed a new fuel pump, battery, computer board, head gasket, rotors, fuel level sensor…and to top it all off…a brand new engine. I was also surprised to see that the coolant hose was “repaired” by pouring a cheap liquid sealant down into the tank instead of replacing it like an honest mechanic would. We made the mistake of not reading reviews prior to purchasing a vehicle from this dealership. They have been known to sell LEMON VEHICLES to their clients. The vehicle we purchased not even half a year ago was an absolute LEMON. If you value your hard earned money in any way, DO NOT BUY A VEHICLE FROM THIS PLACE! It’s more like a glorified junkyard than a car dealership.

We traveled two hours to this dealership and am so glad - Holly J.

We traveled two hours to this dealership and am so glad we did!! Not only did we get a fantastic deal on a vehicle, their customer service is top notch! We got a flat tire ten miles from arriving at the dealership and they sent a tow truck immediately. They even helped us get two new tires at the best cost ever. After we purchased a vehicle through them, there was an issue with the engine. Manny and his crew followed through with every detail and got the problem fixed and paid for. He always responded to calls and texts and made sure we were taken care of even being two hours away. If I can buy every used vehicle from them from now on, I will! Can’t put a price on fantastic customer service and peace of mind!

Run, don’t walk- in the opposite direction. - CMG589

Run, don’t walk- in the opposite direction. Spent a couple days contacting every dealer in the tristate looking for my new vehicle. This John Starks dealer had the one I was looking for and wanted to make the deal. I told him some offers I had heard at the local places by me and the sales guy Colin had to speak to his manager. He texted me that he got the deal done. To make the price where I was comfortable, the interest needed to be 6%. I put a deposit down and filled out the credit application. They ran my credit, confirmed it was excellent then ghosted me for a day. After reaching back out to them they told me the lowest rate is 8%. This significantly increases the monthly payment. The sales guy Colin and his GM knew this at the time but said what they could to keep me happy and keep me from going to another dealer. The GM just called me to say there was no way 6% was ever going to happen. They hit my credit for no reason at all. It takes 2 years to fall off your report. This dealer is the exact reason why all car salesmen have the reputation they do. I’m sure the manager or someone will reply to this review and make up some story about how I am at fault, but I urge you to look elsewhere.

Horrible! Lies! Dishonest! STAY AWAY!!! - timstone

STAY AWAY!! STAY AWAY!! CROOKED! LIES!! In our search for a good used car for my son we came across this absolute loser.... Very shady. Would not answer our questions. When we started to ask questions he dismissed us and told us to get off his lot. He said we were not buyers and that we were there to "bust his chops" when I pointed out that the information he was giving me did not match the information on Carfax this guy got very defensive. It became very clear that this guy was lying to us. He did not like the fact that they we were asking questions. That struck me as very odd. I mean seriously, who buys a car without asking questions? After looking closely at this guys cars I realized that they were nothing but junk. I have never come across such a shady character like this in my life! This guy just screamed "Hi I'm a crook and I'm going to lie to you just to get your money" He told me that he did not think that I was a buyer, after the 5 minutes we were on the "lot". I didn't have the heart to tell him that I had several thousand dollars in cash in my wallet LOL! Mistake buddy huge huge huge mistake! Thank God we got off that "lot" and bought a car down the road in Hamburg, which was better and from a better dealership.

Was looking for a first car for my Son and found an 05... - joechicky

Was looking for a first car for my Son and found an 05 Corolla S here through Cars.com.After searching for almost a month all over long Island we ended up here..Only a mile or so from home. Sales/Owner Andy helped us in a professional, laid back and helpful manner. No cheap salesman talk here..Just facts and answers to all our questions. No sales pressure whatsoever..There internet price was very fair and less than the Kelley Blue Book retail price.. Most importantly their price was the same whether cash or financing.. Most of the other dealers we visited would shoot out a low-ball internet price but then require 80 to 90% financing thru them at a very high interest rate. When I showed up to a couple of these places and wanted to pay cash ,the car was mysteriously sold or unavailable !! NONE OF THAT NONSENSE AT L.A. SALES !! You will get a good car here at a fair price .Also they stand behind their cars with an included 3 month warrantee.. Also they wont hit you up with ,bogus dealer fees here ! Just a minimal title fee and dealer prep fee, which includes a full tank of gas..SO WHETHER YOU'RE LOOKING FOR A $40,000 SHELBY GT500 OR A $4000 STATION CAR, CHECK OUT LEMON AUTO SALES, IN HICKVILLE !!

LeFrois Brothers exemplifies a proper car buying - Credibleeditor

LeFrois Brothers exemplifies a proper car buying experience, in my opinion: little to no pressure, flexibility with options, ensuring a informative test drive experience, and pleasant staff and a friendly dog! I appreciated their friendliness and obvious desire to serve the customer without pushing. And, they had the vehicle that I wanted!

They know the vehicles so well and recommend options that... - wheels28

They know the vehicles so well and recommend options that aren't always the most expensive. Always drive away feeling confident my car is safe and reliable.

Amazing place!! Chris Vlachos is awesome!! - Greatdeals

Pleasant experience friendly personable salesman! They worked with me and explained everything in terms I could understand!! Thanks for such a wonderful experience!! Will definitely come back in the future!!!!

Out of state purchase - 2013AudiQ7VT

Worked with salesman name Carlton, He was very professional very down to earth person understandable, answered my questions held on to his word as I was buying out of state

Malmstrom Auto Grup sold me a car that had major... - bailey1112

Malmstrom Auto Grup sold me a car that had major mechanical problems. I reported the matter to them several times however, they did nothing to rectify. When the mechanical problems became insurmountable and I returned to them, they had gone out of business.

I had looking Online for a newer suv for my wife . After... - NYSBRADbradlinesjr

I had looking Online for a newer suv for my wife . After contacting several dealers on a bunch. I found one at Marks Auto Sales . I was a little hasten buying a vehicle from a little dealership . : I’ve been shafted in the past by some: so I made an appointment to look at a 2014 Buick Encore. Rick Waterman was great . We went over the car showing me every scratch and ding in the car . Needless to say I was impressed with the honesty and cleanliness of this dealership I purchased the car and was financed with a Credit union . Service after the sale is the best had an issue with the AC he was able to get it in and repaired in the same day . Like I said I was impressed with Marks Auto sales. Oh I live two hours away from them!

Maroone Family Travel Ctr very good service provider in - vootfly

Maroone Family Travel Ctr very good service provider in New York, USA. Here you can purchase variety of Vehicles.

i almost canceled my appointment at matthew's planet pre - davina

i almost canceled my appointment at matthew's planet pre owned to see andy because i thought there is no way in heck i would be able to buy a new car but after talking to andy on the phone i decided to go ahead and keep my appointment i am so glad i did unbelievably with my co-signer we were able to trade in our old beater and get a reliable safe newer car ! this was my first time ever even walking into a car dealership i was nervous and skeptical but andy was so kind and he guided us through every step and it could not have been easier or more successful for myself and my husband thank you andy and planet pre opened ! we love you !

Great Experience from a smaller Dealership - Acura8283

I was pleasantly surprised at my experience at the Meredith Motors in Troy. Dave took the time to answer all my questions. Never pushy easy to work with. I didn't buy my car the first day. I wanted to think about it. It took me a few days to make up my mind and not once did Dave call to bother me about the purchase or try to get me to come back in. I called him we worked out a fair price and he did all the paper work and DMV stuff. I'll give them another shot when I need another vehicle!

Ray and his brother, Mike, were two of the most gracious - CaptAFR

Ray and his brother, Mike, were two of the most gracious and friendly businessmen my wife and I had the pleasure to deal with. They were able to help us secure a 2006 Toyota RAV4 on April 23 as painless and seamless as possible. Thanks to Middle Village Motors, TD Bank, and GEICO for helping us buy the car within 1 hour ON A SUNDAY, no less!

Friendly, knowledgeable, answered all my questions. - Sparky

Friendly, knowledgeable, answered all my questions. Let us take a test drive without asking for ID, always a plus for me. Got the car ready and inspected in 24hrs.

al mckie was professional never pushy showed me several... - hgrill3

al mckie was professional never pushy showed me several models and then asked me if i would like to test drive it i. I went in on thurs at 3pm and had to leave at 430pm for an appt he did not push me to try to take the car that nite which i had no intention of doing instead he asked me if i was available on sat and i said yes and we schd an appt for 2pm i brought in a price quote from another dealer from the prior fri nite showed it to al and we negotiated a simiiar price i gave al the sale because he was not pushy as opposed to th other dealer who brought his manager in and tried to get me to leave with the new car on fri nite everyone at millenium was pfof and pleasnat to deal with iI purchased an addit warranty and gap protection policy which was professionally and not forcefully presented by scarlet morrongiello. in 3.5 hours everthing was done including my tradein and i drove away with my new toyota camry le totaly satisfied would give all a 10 on a 0 to 10 scale

Took more than a week for them to get back to me, didn’t... - Chipnipdip

Took more than a week for them to get back to me, didn’t have cars I wanted.

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Great service. Great price. Friendly. Excellent... - rob_or_jen

Great service. Great price. Friendly. Excellent communication. When we met in person, it was like meeting a friend. Car was exactly as advertised. Thank you Jared.

Very reasonable pricing... All in all a fair deal. I... - jrwinters

Very reasonable pricing... All in all a fair deal. I felt that level of customer service was completely adequate. The vehicle that I purchased seemed to be very well prepared. There was no need to haggle over the trade in value... although I would have wished for a bit more for my vehicle, they did offer me what the vehicle brings on the wholesale market...however, they did move more than I expected on the car that I was interested in, so it all evened out in the end.

What a site and what great service! - Danny382

I was skeptical at first, but after speaking with one of the lease specialists I assured that I will be getting what was promised! And I did, leased a brand new maxima at the best deal! Great service and quick and easy! thank you guys!

Great Service. Steve was super! - jonathansims

Purchased a 2009 BMW X5. Steve from Ofier Auto got me the finance and i was driving the car within a few days. I received the car fully detailed. The car looks and drives great. I received a fair price and Steve was extremely helpful. Thank You!

Smooth Transaction - flowers

I will only deal with this dealership going forward. Honest, no games and no surprises. I called to see if the BMW I was interested in was available. It was and it was waiting for me to test drive when I arrived. Adam arranged my loan and went over all the numbers in detail so I was able to understand everything. The experience was painless and Less than 24hrs later the vehicle is in my driveway. Many thanks to Palisades Auto Sales. Highly recommended!

Friendly, very easy to work with. - william59g

Friendly, very easy to work with. Good experience all around . Would do business with Kevin again

BUYER BEWARE! - Notplayinggames35

Sketchy with a side of bait and switch is what this was. Was interested in a F150 for the internet advertised price of 23,995. We even negotiated to 23,518. Did everything on my end including bank approval with VIN#. Ran car fax which came back with 2 owners, when they said there was 1. Credit card given for deposit to hold for a few days, as we had to travel to get it. Proof of Internet price and messages of negotiated price saved in our records. Days go by, the day we're on our way, they changed their mind. Price increased by $1,000. "Their mistake" was the only explanation given. Apologizing perfusely. We go there as planned thinking they would hear us out, and the owner and the truck weren't there....even though he was expecting us. Tried calling his cellphone to no avail. Another employee pulls in and informs us of an address where he and the truck might be (a furniture store that he also owns) we arrive there, we were not addressed right away and could hear him and other employees laughing about someone they know getting a bunch of DWI's with lots of vulgar language with customers present. My husband and I were disgusted with the inappropriate behavior as they continued to talk vulgarly as we glanced at the furniture waiting to be noticed. Finally we were approached and we told them who we were and why we were there. The owner asked us to come outside to look at the truck. Walking to the truck, I mentioned how they made a mistake and how we're taking it for the price we negotiated and the owner then says never mind, he's not selling us the truck, and retreats inside. My husband asks if he can look at the truck and he says no, he has no time for us after I said that. I take a minute to myself and go back inside to ask if he's serious and if he is, I'll be contacting the attorney general and better business bureau and he informs me to go ahead and I should leave. He has others interested in the truck. The truth comes out! Other people interested = raising the price. To top it off, the person he was speaking with when we got there informs me he is his attorney and the owner simply made a mistake. We said "that's not how you run a business, you should make right on your word". His attorney nodded as if he agreed then Said "it is bad business, but it's our business". We felt unwelcomed, and quite baffled by the unprofessionalism by everyone who was there. We will never return and intend to spread the word warning others.

Disappointing Experience ~ Buyer BewareJoe puts himself... - PALEXOPOULOS

Disappointing Experience ~ Buyer Beware Joe puts himself out as a regular guy who doesn’t need to sell his cars, isn’t a sales guy (I’m not like other dealers’ jargon…) and wants to be fair with his customers but that’s not the experience I had. I recently purchased a low mileage one owner Ferrari 430 Spider from Joe and while the experience remained positive through the purchase phase with his sales rep Kurt, it ended less than 24 hours later. Truth is I’ve had far better experiences with Ferrari, Mercedes, and Porsche dealerships between service and value than this little shop which is so disappointing. What happened? Below is an excerpt from an email I sent him… “Good afternoon Joe, I wanted to follow up on my texts from Saturday June 19th and Thursday June 24th as well as call Thursday June 24th which I haven’t heard back from you. Having not heard from you, I also reached out to Kurt Saturday June 26th and again no return call. I enjoyed working with Kurt at your dealership and yourself over the phone; however, the issue I’ve had within 24 hours of taking delivery of the car remains. That issue being the seats (primarily drivers side bolster) and leather near driver’s side door pull had clearly been airbrushed so that there was no way I could tell the wear and slight tears on the car’s leather when viewing it in your dealership. I only found out about is as I started applying Lexol leather conditioner on the seats and door panels which wiped the airbrushing off immediately. Airbrushing the seats is not the same as applying a good coat of wax… While I know you took $3,000 off the car’s price and waived your processing fee (remember I registered and retitled the car via my insurance company), let’s remember this isn’t a $50,000 car. At $157,000 purchase price, I paid a significant price for a 15-year-old 430 as my expectation is it was near perfect car. I like the car but feel a bit deceived here. The other item I hadn’t noticed when purchasing the car was while the AC and heat turn on, they only blow out 2 of the five dash vents. The other three don’t open and close as they should. I had to stick a pencil (eraser inside the vent) to try and open them. Yes, I spent a ton of time inspecting the paint, underneath and engine bay area and checked to see the convertible top operated as it should. No, I didn’t feel air from each vent as I assumed a car 2,900 miles vents weren’t broken. I really don’t know what to do here. This is a first for me feeling this way after buying an exotic and this is my sixth purchase of one. I’d like the leather repaired or reasonable compensation for the wear and air vents that should be able to open and close. At this stage, I’ll accept a refund of $5,000 to keep the car as is with my dealing with the issues that I don’t know how much they will cost. Alternatively, I would accept reimbursement for the cost to fix the vents through Ferrari of New England and reimbursement for leather repaired by a professional shop with restoring leather being their specialty.” How did this end? We had a call together where Joe talked about being fair. How he didn’t do any airbrushing and the car had been detailed numerous times over. Joe claims he doesn’t negotiate but made an exception with me and feels any new issues I found within 24 hours of delivery should be taken out of my $3,000 discount. Mind you the $3,000 discount was for my having to repair leather on the passenger airbag cover and sticky parts remaining in the car. Joe’s version of fair continued with his offer for me to drive back 100+ miles on my 2,900-mile Ferrari for repair from his detailer and my paying for the HVAC repair on my own which is crazy. I was tired of arguing with him and fine at accepting only the repair of the leather and found a local place to take care of it at $600 and he refused to pay. Meanwhile he said he had a buyer for my car at 175k if I wanted to sell it which was insulting as it was just a cheap jab. In the end, I am taking care of the leather and HVAC on my own which may cost several thousand all in and so be it. It is cheaper than listening to his lies. For short money out of his pocket, I could have walked away happy and likely bought another car from him down the road. Wish you better luck if you buy a car from Joe.

Fast, efficient deal! - facel

Fast, efficient deal! As it should be. Enjoying my car. Eric returns calls quickly, paperwork was 100% correct and car was excellent!