Don't bother with the Service Dept. - Jessica B.
Don't bother going to Hendrick Fiat to get your fiat fixed. I needed the convertible roof to be fixed and they don't even have service people trained to work on this. Not only that, but I had to wait almost 2 hours for them to tell me that because the guy helping me didn't even know that they couldn't service my convertible top.
What a waste of time!
I spent several months looking for the right vehicle for... - JohnGamache
I spent several months looking for the right vehicle for me. I wanted a Mercedes and it had to be good in the snow since I live in NH.
I didn't want to buy a car locally because all the cars here have rust or have been exposed to the winter elements. I wanted one from an area where there is no snow. I found my 2006 Mercedes E500 4matic at the Fiat Of The Triad in North Carolina!! The first time I emailed the dealer expressing my interest in their vehicle I felt well taken care of. Shortly after I spoke with Lee Stevens on the phone and we went over the vehicle. I asked them to do some work for me and have their mechanic look the car over and do a couple things to the car and everything was done exactly as asked. I couldn't have been happier. I felt so comfortable with the dealership I decided to purchase the vehicle and make arrangements to fly down to get it. Lee searched the airlines and found me a very cheap flight and Josh picked me up at their Greensboro airport and gave me a nice scenic and historic tour of the city before we arrived at the dealership. We talked about sports, where I live and family and I felt like I had known Josh for a long time. At the dealership, Lee introduced me to the Manager and the mechanic who worked on my new car. I can honestly say this dealership and all their employees really do care about customer satisfaction. I now wish I lived closer so I could see them from time to time. I drove the vehicle home and it ran so smooth and it was a very comfortable ride. Thank You So Much!