24 North Carolina Mazda Dealers

Very good service, the best comfort, and they do - motatojimena16

Very good service, the best comfort, and they do everything possible to make you feel good.

We purchased our lease end CX-5 from Field’s and have - A Ellis

We purchased our lease end CX-5 from Field’s and have gotten service there. They recently did front and rear brakes and a rear differential service. Parts were a brief hold up, so they gave us a discount. The people are nice, honest, and helpful. Another service member sent me a YouTube video on how to clean debris out of our blower motor, saving us time and money.

Outstanding Experience at Mazda of South Charlotte! - meghanriley

Outstanding Experience at Mazda of South Charlotte! I recently purchased my Mazda CX-5 from Mazda of South Charlotte, and I couldn’t be happier with the experience. Moe was fantastic from start to finish — knowledgeable, patient, and genuinely focused on helping me find the right fit. He made the process smooth and enjoyable, taking the time to explain every feature and ensure I was completely comfortable with my decision. A big thank-you as well to Hunter in the Finance Department, who made the paperwork simple and straightforward. He explained everything clearly and made the final steps quick and easy. The entire team at Mazda of South Charlotte was friendly, professional, and committed to excellent customer service. I’m thrilled with my new CX-5 and would highly recommend this dealership to anyone looking for an exceptional car-buying experience!

Abe at Southern States Mazda was quick and easy to work - roachnc1

Abe at Southern States Mazda was quick and easy to work with on our purchase of a new CX-5

I cannot say enough of what a great experience it was to - Irey

I cannot say enough of what a great experience it was to purchase my 2009 Ford F-150 from Austin. Jordan was a very cool gentleman, and Blake in finance was wonderful. All the fellas at the Tower were very cordial as well. My wife and I had a great time. I would not hesitate for one second to buy a vehicle from this group over the phone again. Love the old truck and the one issue I had, over a week later, was resolved in seconds over the phone. Thanks to all the staff for assuring any car buyer that there are still good, decent, and wonderful people in the used car business. I could go on and on. That is how satisfying this purchase was for me. Almost forgot to comment the service dept for an outstanding presentation when I came to pick up the truck. Merrill Irey.

We actually came in "just to look" but ended up leaving - Cpowell3170

We actually came in "just to look" but ended up leaving with a car. Nasir showed us something different that we ended up really liking. Lisa was great and worked hard to get us where we needed to be payment wise. Darean in the warranty dept was very knowledgeable and friendly. Overall great experience, would definitely recommend. Love my new car!

We contacted Joe Maus Mazda about a new 2021 Mazda CX-5 .... - Tres27

We contacted Joe Maus Mazda about a new 2021 Mazda CX-5 . We had Scott Bonack (BDC manager), and Mike Brooks from the sales team get right back to me. They both were awesome, friendly, and had everything ready for us to test drive a new Mazda when we arrived at the dealership. All they needed was a copy of my drivers license. Mike went with us on a test drive, explained all the features of the SUV, and made me feel comfortable knowing this was the car for us. The FAMILY atmosphere is incredible at this dealership. I never in 35 years of buying cars have had a better experience. The process from start to finish was a little over an hour not including the great test drive. Hannah Maus helped me with the financing end of the sale. She was awesome! She answered every question we had and was a pleasure to talk with. This dealership will have a lifelong customer in me. Great cars, great people, great service....what more could you ask for. Thank you! Lynn

Mr. Eddie Shaw has great Customer Service skills and very - carnetta79

Mr. Eddie Shaw has great Customer Service skills and very pleasant. I want to personally thank him for all he does. He went out of his way to make sure I was happy with my new car.

Brought my GMC truck in today for a oil change without an - Shugie

Brought my GMC truck in today for a oil change without an appointment, I ended up also getting a new set of new tires. I couldn’t have been happier with the whole experience, the price was great and the service was exceptional,but best of all was Tim Colemore the service writer, he was a great representative for Brown and Wood. I will be a customer for life!

Today made me trust the saleswoman and the financial - simmonsa40

Today made me trust the saleswoman and the financial staff.I went to Bob King meet Lesli and she was the BOMB!!I got a bit discouraged at one point but Chris worked it out and made me feel better.I walked away with a car that I truly loved.I will definitely recommend Bob King Mazda..Thank you for the help!!!

Great place to get a vehicle it is easy. - treelimb9800

Great place to get a vehicle it is easy. Everyone is really professional and help with a smile on their face

Best experience I ever had felt so comfortable being at - Warren.Williams15

Best experience I ever had felt so comfortable being at Sport Durst Mitsubishi the team was so amazing working with me getting my new car I wasn’t pressure at all they took there time with me very knowledgeable with any questions I had there hospitality was amazing they treat you like family. I want to thank David, Missy, and Kevin for helping me so much. I highly recommend going there if u looking for a vehicle.

We purchased a lightly used 2024 Mazda CX-5 used on - J & B

We purchased a lightly used 2024 Mazda CX-5 used on October 2024 and found that it had been sold new by Capital Mazda of Cary in September 2024. We actually purchased a Mazda from this dealership a few years before too. We identified that the Mazda CX-5 had the VIP package added by the dealer with items like the First Place Finish, VIN etching, etc. We’ve had these deal add-ons applied to many vehicles before during the finance process and normally there is a contract that outlines the details about coverage, what’s included, expiration and transferring. Since we couldn’t find any information with the vehicle about the contract, we tried reaching out to the dealership. Initially we tried calling but received a lot of uncertainty on the actual package that was added and then when we asked for another person we received a lot of negative pushback on our question, which we didn't really understand why. The sales person said they would get us the info by text which after several days of asking and waiting we gave up. We then tried emailing the finance manager and General Manager using the emails on the company website but still never received a response. We don’t understand why there has been so much resistance to answer such a simple question. If a dealer adds a product to a vehicle that it sells, why wouldn’t the dealer communicate what they added to the vehicle, whether it is the original owner or subsequent owners? If the package doesn't transfer to a new owner, that is fine, but the dealer should be able to provide the general contract details that states that it doesn't transfer. Based on this lack of response to provide basic information about the VIP package, we are led to believe the dealer doesn’t stand by the products that they add on. We also felt the employees we dealt with over the phone did not reflect positively on the dealership. We had previously had positive experiences with this dealership, but those employees have left. For these reasons, we no longer recommend Capital Mazda of Cary.

Once again John Allgood exceeded our expectations. - Pammie20

Once again John Allgood exceeded our expectations. He sold my daughter her first Mazda in 2022 and when she came in over the weekend to the dealership, he was there and she went directly over to see if he was available for her to purchase another CX-5. She loved the car so much she wanted a newer version. That is the testimony of how the dealership makes you feel like a valued customer. The sales manager Kalueb Larkin was so patient with her decisions and wanted to ensure she was getting what she wanted. Chad Larkin was still there also and when we saw him we were happy! Due to a glitch in paperwork my daughter worked directly with Chad early this morning to ensure her financial documents were correct. He did not hesitate to assist and sent her on her way within 30 minutes of entering the dealership. Again a testimony of great customer service and taking care of their buyers. No doubt we will be buying another from Flow.

Mazda of New Bern has a great selection, and they have - Debbie

Mazda of New Bern has a great selection, and they have great customer service. Mariana Libengood is your person to help you get just what you need to fit all your needs! Give her a call to make your experience positive in every way!!!

Amazing Experience - bhowell

I just finished leasing my 8th vehicle from Frema Mazda, and once again, they excelled in all aspects! My salesman, Mike Dubois, was awesome as always, and Frankie was able to give us an incredible deal on a new vehicle. I was especially pleased by the fact that they were able to work with me without requiring me to visit the dealership, including bringing the papers to me to sign and delivering the vehicle. I will continue going straight to Frema for all of my future vehicle needs!

We were recently looking for a cargo van. Decent ones are... - ByronC

We were recently looking for a cargo van. Decent ones are virtually impossible to find. However, through a search for certified used, we found one at Medlin Mazda. We live 3 hours away, but figured why not give it a shot. I reached out and they were very helpful from the beginning. They answered all questions over the phone and were very helpful. I was able to do an electronic credit app and they had the financing worked out in no time. With their expertise, we even managed to get a great interest rate on the loan, which is hard to get on cargo vans. We made the drive down the next day and our great experience continued. Our salesman and our finance manager were both just awesome people. If they ever had another vehicle we were in the market for, I would not hesitate to go back and buy it. They made it worth our 3 hour drive each way!

WORST EXPERIENCE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!DO NOT BUY - Tnisamartin

So in March I purchased a Saturn Sky from this place. The day after I drove it off the lot my tire was flat the rim had rusted out and was allowing air in. I have to replace the rims and that tire. In April my brakes went out and the rotor how is this possible? Another event in April my insurance cards were sent in the mail as my renewal was scheduled, guess what? I didn't even have insurance on my new car????? the day I made the purchase when I asked about the the vin number and other particulars the salesperson said he had already talked to my insurance and I was good to go..... NOT ! I went back to the dealership and everyone treated me like "what's the big deal?" I tried calling the general manger and the owner not one return call. This car has caused me more money in 10 months than I spent on my 2000 Toyota Celica which I drove for over 10 years. thank God I still have it or I would be taking the bus. I am soooo disappointed in the way they have treated me and the fact that I now have a basically useless car. It looks good but it has one problem after the next. I have to have over $600 dollars worth of work done next weekend and that brings the grand total to $2500 in 10 months of repairing a lemon. I would NEVER recommend this dealership to my worst enemy. People ask me about this car everyday because it's a beautiful car and I am more than happy to share the whole pathetic story with them . Trust me I talk to a lot of people and I hope people know that you can and should have any car you are thinking about buying inspected by an independent party. MY BAD

Outstanding service - mazdaman

I have a Mazda CX-5. Bought brand new from this dealership. I have always taken my vehicle to their service department for maintenance. Marshall and crew are outstanding. He always explains the work to me and gets me in and out in a timely manner. My neighbor has a Mazda that was bought in Greensboro and they hate taking their car in for service because, even with an appointment, they are sitting there for hours and the service department is always trying to get them to fix something that does not need fixing. Keep up the good work Dick Shirley Mazda Service department!!!!!

Had an awesome experience working with this dealership. - ajleach913

Had an awesome experience working with this dealership. My salesman Scott was a great help

waiting 4 repair 9 weeks & counting - FIXMYKIA!

Brought my Optima in for repair ( needs heater core) the week before Memorial Day; it was there over a week and they never got to it since they only have 1 mechanic who can do the work. I was told they would call me to get it in ..............still waiting today's date 7/19/16. SO WHERE DO I GO TO HAVE MY KIA FIXED??