1,449 North Carolina CODA Service Centers

Service is great! - john snead

Service is great! Their website needs a lot of work on the service side. Would have been a 5 if the website scheduling worked as intended.

Listen, I’d give Big Willy a million stars, but my Ford - TurboColtGT

Listen, I’d give Big Willy a million stars, but my Ford Ranger’s too busy flexing its fresh oil and perfectly spun tires to count that high. Rolled in for an oil change, tire balance, and rotation, and rolled out with a truck so smug it’s basically auditioning for Top Gear. The oil’s so clean, my engine’s humming like it just dropped a mixtape—straight fire, no skips. The tires? Balanced and rotated with NASA-level precision—I’m out here Tokyo-drifting through suburbia, scaring squirrels and impressing exactly no one because I still can’t parallel park. The crew was faster than a caffeinated cheetah, nicer than my grandma with a plate of cookies, and I swear my Ranger whispered, ‘Thanks, bro,’ when I fired it up. Absolute legends—my truck’s living its best life now, and I’m just along for the ride!

Outstanding Service Visit - Stonehouserj

University Ford North went above and beyond to service my 2017 Ford Escape. It was having an electrical issue that was difficult to diagnosis but the service department fit my car into their busy schedule and kept with the car until the issue was resolved. They were professional and extremely helpful in keeping me updated on the status of my vehicle and following up with me to be sure the issue was resolved.

Michael Teasley, Sales Consultant and Nick Bell, Finance - SWatkins

Michael Teasley, Sales Consultant and Nick Bell, Finance Manager, Both helped me to be able to finance my new car. Didn’t have no idea that I was going to purchase a car that day, I went in to get an oil change and came out with another brand new car. These guys are awesome, they are definitely the ones you ask for when purchasing a car, even with a low credit score.

Got good help from Shannon and Chris with my vehicle... - bryanramsey2009

Got good help from Shannon and Chris with my vehicle which had a bunch of problems. They kept me up to date on progress always

Less than Kia quality service at BMW prices. - davidloliver

Less than Kia quality service at BMW prices. I brought my 3 series in for a scheduled, routine inspection and oil change at 2 O'clock. I ultimately decided to forgo the oil change portion for the budget price of $167, so only the inspection was required. At 2:45 I received the video report from the technician, which was reasonably fast. I approached the service desk to inquire if receipt of the inspection video meant everything was complete so that I could pay and be on my way. I was told that sometimes it takes a little bit after the video is sent before everything is ready. I waited patiently until 4:05. At that time, I noticed everything was good on my BMW app which showed that my car had been parked and locked at 3:06. I managed to find a service rep, advised them of the situation and my car was finally returned to me. It is infuriating to be kept waiting for an additional hour when nothing is actually happening. My previous experience was similar with prolonged wait, though I didn't think to check how long I waited after the service was completed. The service prior to this I drove an hour to Raleigh to avoid this dealership, but I didn't have a free day to drive up there this time. I should have waited and drove up there instead. They had a nicer waiting area, it was well staffed, they washed and vacuumed my car, and I was in and out quickly. Audi in Carey offered a similar experience each time (they even preheated or cooled the car depending upon the weather), then I bought a BMW partly because I wanted to have access to a dealership in town. Well, it looks like I'll have to continue driving out of town to get decent service or buy a different brand of vehicle. My wife had excellent service at Bryan Honda, my daughter has done well with the Kia dealership, and Mazda has proven to be quite good for my son. Why is BMW service this bad? Obvious issue: Insufficient staffing in the service department. There's simply not enough employees in that department to provide good service. This suggests that the ownership/ management values their profits far more than their customer's time and satisfaction. Very shortsighted business decision... I, like apparently many people, had a good purchase experience. However, I would not do business with this dealership in the future. Either another brand vehicle or I commit to driving for sales and service.

I called the service department Monday May 12, 2025 and - CHIRO614

I called the service department Monday May 12, 2025 and left 2 voicemails for this dealership to return my call so I could schedule a day/time. 3 days later, still no call.

Went in for a oil change, tire rotation, and a - Derwinlee

Went in for a oil change, tire rotation, and a inspection. They said it had a broken windshield wipers blade and would not pass inspection unless they replaced them at a cost of over 50 dollars. Would still have to pay for inspection if I didn't. Had used the wipers the day before they were not broke or I would had them replaced before trying to get inspection. That is called extortion! Would never buy a car from them or get any service done except oil change and that is only for maintenance records. I have a extended warranty on the car or would not even do that.

outstanding service - eldaerika

Kori was very helpful answering all my questions and concerns. Quality of service was excellent, I'm very pleased with the job that was very well done.

Can’t tell you how great it is to have a dealership that... - Joey

Can’t tell you how great it is to have a dealership that is willing to go the extra miles - literally! I’m located in Raleigh and they don’t hesitate to come pick up my car for service even though I’m a couple hours away. Such a convenience! Request Dayle to make your day a little extra special! He is a delight to work with!!!

Active Bending Light Malfunction Service provider Bruce took - BballJones

Active Bending Light Malfunction Service provider Bruce took the time to explain that a module may be causing the "service needed" code involving one of our car's headlights. He advised that he had dealt with a similar issue in the past and would do more research to determine if the module in question was in fact causing the problem. We really appreciated his taking the time to explain what he was doing, as well as continuing to research the issue before replacing what may or may not be the right part. Bruce has serviced our Volvos in the past and we value his expertise regarding them.