139 North Dakota SRT Service Centers

They don't deserve one star but only choice. - Tony

They don't deserve one star but only choice. My daughter bought a 2016 Sportage new from this dealer and never had a good experience with this dealerships service department. She had 1 warranty issue she drove over 200 miles round trip to have fixed 3 times and it was never resolved. Recently the engine seized with 108,000 mile and we hauled it to the dealership to see if it would be covered. It took 25 days for them to check the vehicle to see if it would be warrantied. They declined to warranty the vehicle because of a recall that was not done. My daughter never receive the notification of the recall. They quoted her a price to replace the engine that was more than the vehicle is worth. She declined to have it done and went to pick it up and they charge 167.00 to tell her she had a piece of junk. To show how greedy this company is they did 4 recalls on a car during the inspection on a vehicle that was going to the junk yard. Another surprising thing was I (her dad) went an picked up vehicle and they let me take it no questions ask, they had no clue who I was. Please save your self or family in our case a lot of heart ache and steer clear of this dealership and KIA vehicles.

I went in for a service issue - JoeDG

Greg Wicken in Service was great to work, answered all my questions, was courteous, helpful, and genuinely cared about me and my Truck. He went above and beyond while researching a headlight question I had about my new truck. And also the original issue that I brought it in for. Thanks for the great service.