1,902 Ohio CODA Service Centers

They took care of of my vehicle with out any issues and - Brian

They took care of of my vehicle with out any issues and kept me informed about anything that needed to be done.

Thanks Desirae Rose. - Rlbgmb

Thanks Desirae Rose. Friendly people. Service was quick. Took my car in on time. Delivered my car back to me in the time frame promised.

I really appreciate the ability to pre-schedule - James.Grywalski

I really appreciate the ability to pre-schedule appointment. The staff are knowledgeable and do their jobs professionally. Not high pressure either when it comes to pointing out other things that will need addressed.

Very responsive sales staff,parts and service would use - sebarath

Very responsive sales staff,parts and service would use again and recommend this dealership for others

I went to the dealership for an electrical problem. - troyer28

I went to the dealership for an electrical problem. I received a text telling me my rear brakes needed repaired, and I needed an oil change. (I declined. I took the vehicle in for an electrical problem). At the end of the first day I called to check the status of the vehicle. I was told that the technician didn’t want to test drive the vehicle because the rear brakes were making a noise. (The brakes weren’t making a noise when I dropped it off) The technician did see the electrical issue, but stopped when he heard the brakes. The service advisor said there was a problem with the hat on the rotor. They will continue to check on electrical issue the next day. I called at 1pm to check on the vehicle. I was told Bob was busy and he would give me a call back. At 3 pm, I called Bob back after not receiving a return call. He asked if I received his text update. At that point, I did not. He said it was a problem on his end. He re-sent the message. He said there was a problem with the alternator, alternator pig tail connector, audio amplifier, rear brakes, oil change, oil cooler lines, and manifold leak totaling over $4,000 for repair. I received this message at 3pm on Friday. Obviously, not enough time to repair the vehicle before the weekend. I declined all services. I was charged $210 diagnosis. When I picked up the vehicle I noticed the note on Bob’s desk asking him to return my call. After getting the vehicle back and inspecting it myself, I realized that the technician must have pushed the emergency brake during his inspection which caused the shoe inside the rotor to fall off. There was no problem with the rotor as described by the service advisor. I repaired the alternator for under $200 in about an hour after the dealership had the vehicle for two days and it was in worse condition than when I dropped it off. There was no problem with the pig tail connector or audio amplifier. I understand the dealership probably cannot repair an alternator and needs to use OEM parts. My problems are: #1 The technician stopped diagnosing the vehicle the first day because of a brake concern, but the service advisor couldn’t call and tell me that. (A brake concern that was caused by the technician) #2 Service advisor was too busy to return a call the second day leaving vehicle unrepaired until at least Monday afternoon. There was a note on his desk to return my call. #3 Of the seven issues reported, alternator repair was the only thing needed to fix the requested problem. They just wanted to throw parts at it to hope it fixed the problem

Very good and thoughtful and explained everything that - Jim c. Smith

Very good and thoughtful and explained everything that was going on to fix the problem

too many email correspondences! - mark.carosello

too many email correspondences! stop with spam. even after unsubscribing they still send out emails about ratings, deals etc.

The dealership communicated well and was able to fix my - Gabby

The dealership communicated well and was able to fix my car quickly. I appreciated their efficiency and clear updates throughout the process.

I originally bought my Mazda from Marcus and he was - Kendra Rhoades

I originally bought my Mazda from Marcus and he was amazing. He was super knowledgeable and non pushy. Would recommend him to everyone! Then when I had my first service appointment I was blown away with how quick and easy my service advisor Kim. This has been the best car buying experience and I use to work at Carmax, we could have taken a few tips from Marcus and Kim.

The repair work done on our old CRV was well done and - okeananmac

The repair work done on our old CRV was well done and explained to us beforehand and in written documentation

Service was great, and car was returned on time. - wbowen17

Service was great, and car was returned on time. A loner car was given to me to help with things going at home.

The dealership is always very accommodating in scheduling - Harry

The dealership is always very accommodating in scheduling appointments They perform the work and explain everything about your vehicle.

They are always friendly and welcoming. - dance1085

They are always friendly and welcoming. I’m not a big fan of the waiting room though. They should update the waiting room

I have been having vehicles serviced at Fredericktown - philbowman57

I have been having vehicles serviced at Fredericktown Chevrolet for 10+ years and will continue to do so as long as I am driving!

We have worked with Nikki and Randy in the service - 753brian

We have worked with Nikki and Randy in the service department for a long time. They have always been professional and pleasant and make scheduling easy and very efficient. Highly recommend.

Great customer service , very knowledgeable service - jdquickpoint

Great customer service , very knowledgeable service technician Erin was very helpful and looking forward to next maintenance visit

Took my truck in for an oil change and tire rotation and - richardlong0480

Took my truck in for an oil change and tire rotation and they found out that I needed a battery as well. But everyone was nice and courteous and was done in a very professional manner.

Good work and very professional staff. - C26

Good work and very professional staff. I don’t know much about cars but I sure don’t have anything negative to say.

Matthew was very helpful in getting my issue resolved - Cyrus

Matthew was very helpful in getting my issue resolved along with the mechanic who was just as helpful

Efficient,friendly service . - d.getz1948

Efficient,friendly service . Made sure to keep me informed on the service,cost,recommendations .Nice waiting area..

I appreciate the reminder call and the professional - northcoastcraig

I appreciate the reminder call and the professional attention including explanations. Everyone is helpful and friendly. My car continues to provide good transportation.

Marlon White is excellent in working with customers. - Bill60

Marlon White is excellent in working with customers. Kept me advised on timing and costs.

I purchased my AMG GLE53 in June of 2024, and Adam was my - Ali Gless

I purchased my AMG GLE53 in June of 2024, and Adam was my sales person. He was knowledgeable, and knew exactly what I needed to do to fall in love with that car. I’ve had two services done now and worked with Julianna both times. She is professional, kind and understanding. The concierge service that is available is amazing. The drivers have all been so kind and courteous. I was in an Audi before this, and would 100% say the service and this beautiful car have made me a lifelong customer!

Friendly staff clean environment. - Boggan.jasmine

Friendly staff clean environment. Getting my loaner car only took a few minutes.,I was able to make it to work on time

Service desk - David was very helpful and great and - premagrawal

Service desk - David was very helpful and great and everything was done to my satisfaction

I would advise you to not take your car there for - marvs3404

I would advise you to not take your car there for repairs! I took my Dodge Caravan there for simple repairs. Shocks and Struts And they butchered the job. First they left 13mm Blue point wrench laying on my battery to short positive to negative. They put it back together with the strut bushings hanging out. Now it makes noises like front suspension going to fall out. so they either don't trust their mechanical ability to test drive it when they finish a job. Or they test drove it and said oh well who cares ship it. Took it back and they said you said shocks and struts are bad so we just replaced those not the broken strut bushings. I left it with them for 6 weeks and it's still not fixed. They never touched it. When I would call about vehicle they would say parts will be in a week that week would come and go another week for parts. They said vehicle was so old it was hard to get the parts. It is a 2013 but part interchange up to 2019. Their location in Chillicothe said they could have the parts for me in two days. I wouldn't trust them to fix a bicycle now. I was ASC certified mechanic for 15 years. I've only seen repairs like that when someone had a crackhead fix their car. BEWARE!!!

Last minute trip to Cincinnati from Tennessee Just - Hesslermarineservice

Last minute trip to Cincinnati from Tennessee Just pulled in for service and was given a car to drive to Dr. appointment so I wouldnt be late. Vehicle was ready when I returned new tires and all service updates performed. Bravo👏

Was just in for service. - JIm Svab

Was just in for service. Matt and staff always take care of our needs….they go the extra…!

Today my elderly mother took her 2020 Ford Escape in for - chris64brmc

Today my elderly mother took her 2020 Ford Escape in for factory service. She was treated poorly by one of two service personnel and he was very inattentive to her needs or concerns with the vehicle. After a short time period, she was advised her vehicle service was completed but found no reason for the service display wrench icon, speculating that her oil simply needed changed. This vehicle was purchased new from Waikem Ford & has less than 17,000 miles. She was charged $90 for an oil change & tire rotation. The service rep also failed to deduct a $10 service coupon she presented prior to the vehicle being serviced, promising to make it up to her "next time." After speaking with her today, I can assure the Diehl management team both in Massillon & Butler PA she nor any other member of our family will patronize any of your dealerships again for service or sales. We have long supported the Waikem family of dealerships having lived in the Massillon area for over 55 years. My wife & I personally have purchased over 12 new & used cars from Waikem over the decades but no longer. Perhaps Corinna Diehl needs more stringent oversight of the Massillon operations to ensure the total lack of concern to customers is remedied but any corrective action will be too late for us.

Have been coming back for the great service for 13+yrs. - tjw7053

Have been coming back for the great service for 13+yrs. They always have needed items in stock, get my vehicle in quickly, completed as promised, service associates always professional. This time, I worked with Erich Volande.