136 Ohio Chrysler Service Centers

Kept vehicle for almost 2 weeks service manager and - Disgruntled vet

Kept vehicle for almost 2 weeks service manager and assistant lied truck not repaired huh.

They were $35 more for an oil change then the other Dodge - Djchip25

They were $35 more for an oil change then the other Dodge dealership, they gave me an outrageous quote on an extended warranty for my jeep.

My 20 year old daughter saved her money and purchased a... - DLash

My 20 year old daughter saved her money and purchased a brand new 2019 Compass. Two weeks later it lost power on the freeway on her way back to CSU. It’s happened 6 times in 12 months. NO COOPERATION from the dealership because they can’t detect a code. 29,000.00$ LEMON Everytime she takes it or gets it towed in she gets treated rudely by Service and the Service Manager. She transferred to Texas but due to her vehicle being unsafe she couldn’t take it with her.

Had oil change and although minor was very impressed with - Jim

Had oil change and although minor was very impressed with Craig B and rest of service staff. Rotated my tires and updated recall. Great waiting area and fantastic coffee walked through showroom and staff very helpful answering questions about my new Jeep Gladiator. In and out quickly and treated like I was the only person there.

I’m grateful for Renee and Medina Auto mall I love my new - qcs214

I’m grateful for Renee and Medina Auto mall I love my new 2022 Jeep Compass

Outstanding knowledge and service. I am looking to buy... - Pam

Outstanding knowledge and service. I am looking to buy another car here soon! It was a relaxed and pleasant car-buying atmosphere and I love my new Jeep!

great shop they got water leak fixed, kim is great she - KRAZY8142001

great shop they got water leak fixed, kim is great she was helpfull got job done.

All the staff was extremely helpful. They quickly... - Tom

All the staff was extremely helpful. They quickly finished my oil change, and even helped me with my coupon. This kind of service is why I have stayed with this dealer for everything from, new truck purchases to oil changes!

Repaired our Durango RT after 2 other dealerships couldn't - Linda B

Am delighted with Northgate service dept. We've had our Durango to two other area dodge dealerships that failed to correctly diagnose and fix the problem. The first in Batavia did $1500+ under mopar warranty and we still had a random knocking noise coming from passenger right front wheel area. Then took it to Lawrenceburg which handled some programming recalls and noted a "rattle" from right front attributing it to the slotted rotors we installed. Random knock was still there. When the AC quit working, we decided to give Northgate a chance. By this point the knocking had worsened and steering wasn't as tight as it was previously. After hearing my troubles and woes, Renae specifically requested Charlie to ride with me to hear the knock. We didn't even have to leave the lot and Charlie said "there it is" before I could even say THAT knock. We circled back into the drop off. Renae asked if Charlie knew the cause whereupon he rattled off 3 different possibilities and said won't know until we get it up. Charlie was off the next day, so I brought it back in first thing Monday. Turned out to be a loose nut which I'm assuming was on the stabilizer. AC required new condenser so had to wait until Tuesday to pick it up which is nothing compared to the 1st dealership that had it almost 3 wks and didn't fix the issue. They aligned it too. 3 yr old Durango RT with sport suspension is handling like a new car again! Finally! We've had the issue over 30k miles!!! All she needed was Charlie and Northgate service center. Wow. Great mechanics seem to be quite scarce these days. BTW that Mopar lifetime warranty is a dream. Am so glad I purchased it. $100 deductible on the important components up to 999,999 miles. Can't beat that anywhere. Thanks, Northgate Dodge!!!!!!

My service experience was outstanding! Since I work at a... - Sianosal

My service experience was outstanding! Since I work at a luxury car store I was impressed with how they addressed my concerns. They provided a loaner fixed the issue in a timely manner and had me back in my favorite truck. This is how it should be at all automotive stores. Performance is my store of choice.

A nice friendly place to get an oil change have a cup of... - billyd_1000

A nice friendly place to get an oil change have a cup of coffee and see what's new.

Went in for my service appointment, they got me in early - CasD

Went in for my service appointment, they got me in early and correctly diagnosed and fixed my car. I highly recommend going to Rouen!

My experience was great as always - Emango25

The oil change and tire rotation was very quick. I love that my vehicle was swept out along with the wash, that’s really nice. Everyone walking through is always very friendly.

IF YOU WANT AMAZING SERVICE LOOK NO FURTHER!!!!! - SHUTDOWNCHRYSLEROFNORTHOLMSTED

I OWN A 2001 JEEP GRAND CHEROKEE AND I WILL ONLY TAKE MY JEEP TO SLIMANS...... PERIOD HAD VERY BAD EXPERIENCE MANY YEARS AGO AT NORTH OLMSTED AND FOUND SLIMANS AND HAVENT LOOKED BACK. WHEN I WALK INTO THE SERVICE AREA I AM GREETED BY NAME AND FEEL VERY WELCOMED. THE TECHNICIANS ARE SO KNOWLEDGABLE AND ALWAYS WALK ME THRU WHAT THEY SEE AND THE PRICES ARE VERY REASONABLE. I NEVER QUESTION IF THERES A NON TRUSTWORTHY TECHNICIAN ISSUE IM BEING CHARGED FOR. ONE TIME I SAID I KNOW MY TRANSFER CASE NEEDS REPLACED PLEASE HAVE IT DONE (NO WARRANTY) AND RICHARD SAID WE CAN BUT YOU DO NOT NEED IT. YES IT IS STILL RUNNING GREAT 2 YEARS LATER. THE PARTS DEPARTMENT IS WONDERFUL AND HELP WITH THE SMALLEST DETAILS.( I MISS PAULS SMILING FACE HE RETIRED) WAITING AREA IS HUGE, HAS COMFY CHAIRS, TABLES, GOODIES AND BEVERAGES AVAILABLE FOR CUSTOMERS. THE BIG TV"S ALWAYS HELP AS WELL. SUPER CLEAN, GREAT DEALER AND HIGHLY RECOMMEND.