167 Ohio Ford Service Centers

Jennifer at Reineke in Fostoria is always very helpful. - Bill

Jennifer at Reineke in Fostoria is always very helpful. The dealership and service department are amazing as well.

We just moved to the area and my husband had a recall on... - Leslie Wood

We just moved to the area and my husband had a recall on his truck. We called them and they got us in for the recall. When we got there to have the recall taken care of my husband asked if by chance they could just go ahead to do the oil change and tire rotation on it while we were there. They told us NO PROBLEM! They got the recall done, oil change done and tire rotation done and even washed the truck, all in about 45 minutes!!!! Super nice people and they definitely know how customer service is suppose to be!!! Thank you!!!

It was a enjoyable experience to deal with Amedeo Marino... - Hlanham55

It was a enjoyable experience to deal with Amedeo Marino at the alliance sarchione . Amedeo is well informed on his job would recommend his services to anyone Homer

Tyler is the man! - Jean

Tyler is the man! Great salesman! Perfect communication. He went above & beyond. I will refer him to anyone & everyone looking to buy or sell a vehicle!

Straight forward. - yhbuild

Straight forward. Easy to work with. Completed in a timely manner. Coordinator handled project well

The customer service was great! - Lauren.kennedy57

The customer service was great! Replied to emails promptly, explained what they repaired patiently and thoroughly, and kept true to their estimate. Pleased with the outcome of their work.

Great service! - DBranscum

Great service! I stayed and waited for my car to have a break line replaced the waiting area was clean and inviting. Best of all they had the Reds game on TV !

I have been pleased with the dealership from ordering my - Hamker

I have been pleased with the dealership from ordering my truck, with the assistance of David D, to the service, and the recalls that are brought in and fixed in a very timely fashion. Always impressed with how I am treated and how awesome the techs are in the service area. On multiple occasions the techs have been able to find a problem that other dealerships have missed.

Scott Gilmore was extremely helpful in solving my - fgmungo

Scott Gilmore was extremely helpful in solving my problems. The problem with the car fob was resolved.

The dealership I purchased my Ford Edge from has closed. - bosshog9180

The dealership I purchased my Ford Edge from has closed. I still have Ford pass points left to pay for my oil change. Columbiana Ford was helpful in seeing that I could use those points. Nice waiting room.

Prompt, efficient, courteous and aboveboard service! - Lindadattilo

Prompt, efficient, courteous and aboveboard service! Delivered car spanking clean and neat. Andre is fantastic! The best!

I was in and out for my oil change tire rotation and - Mimi

I was in and out for my oil change tire rotation and filter changes in 45 minutes! Everyone was very nice! Mark T took great care to make sure all my concerns were covered! I will be bank!

Shawn is superior in the service dept. - Rita Pallardy

Shawn is superior in the service dept. Knowledgeable , he keeps you informed of cost, and what’s going on. I’ve visited him multiple times and his performance is always great.

Everyone is friendly and they do excellent work I always - jhorsle1

Everyone is friendly and they do excellent work I always go to Donley for my service

Raabe Ford is the easiest service shop I have ever had - jvenderley

Raabe Ford is the easiest service shop I have ever had the pleasure of using. Most times they deliver on their service promise way ahead of schedule.

Friendly and good, timely service as planned. - TH

Friendly and good, timely service as planned. Good people in the service dept. of Spitzer Ford in Hartville.

My car was fixed in a very timely manner and my service - eckelsjr

My car was fixed in a very timely manner and my service rep was very helpful.

Writing this in regards to my mother in law. - Tiffany

Writing this in regards to my mother in law. She took the car she bought from them in for service & oil change on May 16th. They supposedly did a full inspection & changed all filters. One week later the car’s fan starting making a terrible noise. She took it in, they had her sit there for 4 hours. Told her that in one week a rodent built a nest from fender to fender, that it was a strong rodent because it bent metal, then charged her over $400.00 to “clean out the nest”, replaced a filter that supposedly was changed a week earlier, never fixing the fan or noise. Donley told her the engine needed to be removed to fix the fan & it would not be covered under her extended warranty. Had her take it to another Ford dealership, fan is being fixed under warranty, engine does not need to be removed. Donley saw an elderly widow & took advantage. This is sad & pathetic.

I bought my 2015 Chevy Equinox at Donley in Mt Vernon. - frenchie067

I bought my 2015 Chevy Equinox at Donley in Mt Vernon. They treated me like a king. I have all of my service for the Equinox done there and they do a great job!

They were very easy to deal with. - Pesw1954

They were very easy to deal with. They explained everything to me. They called to tell me I needed another part before fixing it. The work was done 3 days before I could pay and they were understanding.

Good, friendly, caring car dealer. - dgalyuk2099

Good, friendly, caring car dealer. Great sales team and service team. I would highly recommend this company.

The staff in the Service area are ALWAYS nice, quick and - tamipage

The staff in the Service area are ALWAYS nice, quick and helpful. Nice on the phone, nice in person.

The service department is great! - IRIS_H68

The service department is great! Chris, Andy and all the mechanics are very friendly and do a thorough job. When I have had an issue, they took care of the problem as soon as possible. They do an awesome job!

the team did a great job of fixing my recall item on 2010 - Cmwangs

the team did a great job of fixing my recall item on 2010 ranger kudos

waited for oil change in waiting room got a little - bradleycarolus

waited for oil change in waiting room got a little confused where to park for service but was first time here

Great Service Deaprtment. - PICKMARI

Great Service Deaprtment. Great Service Advisors. There's no need to go anywhere else period.

I've dealt with his dealership for years and have taken - nero.40

I've dealt with his dealership for years and have taken my Fords there for service. I've also dealt with Matt for many years. He is professional and knowledgeable.

Our under warranty vehicle had 3 recalls, a leaking oil - BroncoSportOB

Our under warranty vehicle had 3 recalls, a leaking oil cooler, a rear passenger restraint module code and the hood rubbed when you opened it. We bought a first year model so these bugs were expected from us, so no worries there. We took it in June 28, I was told that it would be a few hours and it would be ready. This was told to me by a tech covering the service dept counter, not the service manager. After several days of no communication, I call and was told the tech was out that day with a back issue. Couple days later, no communication, I call again, oil cooler is on order should be here today. Couple days later I call again, part is here but tech is out with a migraine. Day 9, I call and service manager says "we’ll have it done tomorrow". Call at noon on day 10, tech has a couple of cars before you he should get to it this afternoon, we ask to please call us if the car will be ready today or not so we can make plans. No call by 4pm, they close at 5pm, I call, tech still “programming” maybe done by 5pm. At 4:30, they call me and say it's done, but then the service manager then informed me that the service dept couldn't adjust the hood because they weren't a body shop. Never in my initial phone call for an appointment until 10 days later was I informed that the hood issue wasn't able to be addressed. I get the shop and the trouble code for the rear restraints is still there, I walk back in and tell the service manager, he looks at me blankly, says the tech couldn't replicate it. I told him the trouble code was up on the dash now, my fordpass app is blown up from the warnings. The service manager said he isn’t sure where the tech is and just stands there looking at me. I say forget it, I’m taking it somewhere else. He shrugged his shoulders. After posting my frustrations online, several people commented they have had similar experiences with the service dept.

I was driven to the car rental which was next door. - mkontos54

I was driven to the car rental which was next door. Before I knew it, my car was ready. The repair work and car wash made my car look like new. The people in the office were friendly and helpful and took care if everything. I have no complaints.

Josh Birdsong took good care of me during my last service - Raymond Klosz

Josh Birdsong took good care of me during my last service appointment. Scheduled and kept the appointment and completed the servicing on time. Explained my options clearly.