1,905 Ohio SRT Service Centers

I just found out that Billi Swihart left the dealership.... - Andy Skeen

I just found out that Billi Swihart left the dealership. Over the past years, Billi has always been there, calmly, professionally, and knowledgeably working out ANY problem we had with any of the 4 cars we have serviced there. If I needed to get in for service, she'd find a way. She knew the history of all of our cars and her mechanical knowledge was always helpful in knowing how to deal with the many challenges I presented her. Billi will be missed!

Excellent Service - CBJFAN28

This was my first visit to Chevrolet of Dublin. I had an appointment to have an alternator replaced. As I was driving to dealer, within a 1/4 mile, my truck stopped at an intersection. I called and talked with Mindy and then the Service Dept came to my rescue. Within an hour they had be back on the road again. These guys are the greatest. I have been a loyal GM/Chevy driver for over 35 years. Robert Meade in the Service Dept and Mindy Dillie in Parts has earned ALL my future business. Thank you Robert and Mindy!

We purchased our 16-year-old daughter a car—great - lauriekirkendall

We purchased our 16-year-old daughter a car—great service, friendly staff, smooth and stress-free experience! Shout to Hunter!

Parts dept lie and take advantage of customers. - WoosterChevySux

Parts dept lie and take advantage of customers. Management doesn't communicate with their employees which leaves customers in limbo. Will never do business with them again!!

I scheduled a service appointment a week in advance at - Bailey

I scheduled a service appointment a week in advance at Willoughby CDJR for an oil change and tire rotation on my 2024 Wrangler. After dropping it off, I spent about an hour and a half nearby, expecting the service to be completed or nearly done. When I returned, my vehicle was still in the exact spot I left it—completely untouched. The service advisor explained they couldn’t complete the work due to staffing issues and offered to reschedule later in the week. While I understand unexpected issues can come up, I feel there was ample time during that hour and a half to contact me and let me know the appointment couldn’t be fulfilled. Instead, I returned to find out in person—wasting time I had set aside specifically for this scheduled service. This was especially frustrating because it’s the second time I’ve been turned away at this location after making an appointment. To make matters worse, there’s no published contact information for management, making it difficult to escalate concerns or receive any meaningful follow-up. Based on my experience, I would suggest that potential customers consider taking their vehicle elsewhere for service—especially if reliability, communication, and respect for your time are important to you.

Chose to lease my second mini Clubman because of... - Mwb

Chose to lease my second mini Clubman because of wonderful experience with first. Classic salesman John Plumpton was most knowledgeable and helpful. Looking forward to another positive experience.

We've purchased six vehicles via Classic. Great customer... - Furber56

We've purchased six vehicles via Classic. Great customer service, knowledgable service staff who aim to please. A great experience, this is why we travel all the way from Erie, Pa. Bob, Tim and Pete are great to work with...

Excellent service! - megan k

Great customer service! Very friendly! Nate and the other service gentlemen went above and beyond to make sure everything was quality!! Would highly recommend taking your vehicle here!!

From making an appointment, to the service itself, to the - Jonusknight

From making an appointment, to the service itself, to the pricing and customer service at pickup, it's always great at Classic in Madison!

DANNY made my experience here great!!! My car was going... - ericamarie11895

DANNY made my experience here great!!! My car was going to be in the shop for a few days and I needed a temporary vehicle. All of Ford's happened to be out, so Danny spent a good 20+ minutes on the phone calling all around trying to find me a vehicle I could drive for a few days at a good price. He went absolutely above and beyond. In the end, Ford got one of their own returned and I got to drive it for free. Also, I see another comment here from someone upset that Ford didn't fill their tires with air. All you have to do is ask. I did, and they took care of all of that free of charge for me. They also did very nice cleaning and detailing that I didn't even ask for (and of course was not charged for). I won't go anywhere else for my car maintenance.

Outstanding Service, Above and Beyond Expectations - Dave

We have purchased 4 cars from this dealer over the years but it was their service today that was exceptional. Our 2015 CR V would not start and AAA had been out earlier in the week and said the battery was fine, though after charging it it started. AAA was wrong. I called the dealer when it wouldn't start again and Kevin in service told me he could have one of his guys out to my house, at no charge, in 45 minutes. On a Saturday morning with no arrangements made in advance. Wow! And sure enough, 45 minutes later a very nice, polite young man showed up with a new battery and had it installed and running in 20 minutes. Now the car runs and I never left home. Who gives that kind of service on a weekend with no appointment? No one I know. They have truly earned my respect and admiration.

Outstanding Service - Steve newland

I had a problem with my new car, Service said Not a problem bring it in. Couldn't be more helpful, car could not be fixed straight away so they arranged for a replacement car until mine was fixed. Problem solved and back on the road, thanks to Ian in service who kept us informed every step of the way and not forgetting the person that makes it all happen. Norvell Todd. Many thanks from my wife and I again for looking after us in such a professional manner. Steve & Lynda Newland *****