1,246 Ohio Used Car Service Centers

We would like to sincerely thank the great folks at the - Sue and Bille

We would like to sincerely thank the great folks at the Jim Shorkey Chrysler Repair department for rescuing us on our road trip from Washington, DC to Michigan for the summer! Our vintage PT Cruiser Woody (which we consider to be part of the family 😍) had a problem on the highway and, luckily for us, we were able to barely drive it over to Jim Shorkey’s Chrysler dealership. We were familiar with their quality repair work, having accessed it a few years ago. They did a wonderful job repairing our car and everyone was so nice. From Dave, who kindly coordinated the entire process, to the skilled technician who fixed our car, to the lovely gentleman who cleaned the car and made it look beautiful (and even cleaned and shined the chrome wheels!!) they were all really great! While we certainly hope to avoid future car trouble, we are happy to know that such an outstanding place exists and we thank everyone sincerely for your help. In a world where these days we hear so much about people who are not so nice it was great to experience the kindness of the service department folks at Jim Shorkey! Best, Bille and Sue

Outstanding Business- - Big Terry Freeman

I have purchased many used cars from Kempthorn with Denny. Never disappointed. I picked my Mercedes up today from the Body Shop. The shop and Bob did a great job! You cannot tell anyone hit my car! It was clean as when I first bought it. I tell all of my friends that are looking for a car, service and now body work to go to Kempthorn. Terry and Sonya Freeman

Our car's engine blew up (a known and fully warranted Kia - BN

Our car's engine blew up (a known and fully warranted Kia issue) while on vacation, over 600 miles from home. The area dealer said it could take 4-6 months for a replacement to be installed. After 2 long months, we learned how Chris, the Service Advisor at Kings Kia, helped another family in the same situation. Within 18 days, Chris was able to put the wheels in motion (no pun intended, but I'll take it), an engine was ordered, installed, and the car shipped to Kings Kia, where we picked it up. We are forever grateful for Chris' amazing principles, professional conduct, and extraordinary customer care. He went above and beyond. Thank you, Chris and Kings Kia!

The service team is great ! They are always polite and... - erin.senters

The service team is great ! They are always polite and willing to help & get my car in and out as quick as they can Julia is awesome

The auto-body department made the repair of my vehicle - delyn1972

The auto-body department made the repair of my vehicle easy and seamless. They kept me informed of the progress twice a week, and having a rental car right there for me to jump into was so much easier than dealing with an outside provider. Thank you!

This service experience for me marks my return to... - CARFLEX18

This service experience for me marks my return to Liberty Ford Aurora (formerly Solon) for my vehicle needs including service and purchase. It feels good to be back. Danielle Hope, my service representative, patiently listened to my concerns about my 2018 Flex and fully addressed them including the water leak I was continuing to experience with my panoramic vista roof. I received a rental, the regular maintenance was timely performed (for which I paid), and my vista roof was repaired at no cost to me. (Note: This was the third time my Flex was in for leaks in my panoramic Vista roof, but the first time Liberty Ford would provide service for this issue. I leased this car from another dealer and the first leaks occurred when my vehicle had 635 miles on it and I had had it fir about three months. The second leak occurred July 2019 when my Flex had 11,950 miles on it. The third leak is this service visit. Given that this was a outstanding issue, it was recommended by the dealership where I originally leased this vehicle that I contact Ford directly. Ford Customer Relations worked directly with Liberty Ford Aurora in taking care of the water leak at no cost to me. ) It is great to know that Ford stands by its products, appreciates its longtime customers (we have been part of the Ford family for over 45 years), and that Liberty Ford Aurora once again took care of my service needs. Thank you Danielle for your the empathy, care, service, patience, and professional manner in which you took care of my Flex. It feels good to be back home!

I bought a 2019 Lincoln Nautilus Black Label in Florida - Larry W. Dinkins, Sr.

I bought a 2019 Lincoln Nautilus Black Label in Florida while on vacation and drove it home! Took it to Lincoln of Cincinnati and received great and accommodating service. I made some friends. I'm sorry I can not say the same for Englewood Ford who was anxious to sell but follow up nearly did not exist. I still cannot get a call back though I left many messages. But Colin at Lincoln of Cincinnati has made the last several weeks bearable and enjoyable with his kindness, understanding and constant help to guide me through this transaction. I also met Amy the newest member of their team who is top shelf in personal relations. A shout out to Roger in service for his amiable ways and care. I must say Colin was the best at what he does and I will continue as a fan of Lincoln of Cincinnati. We will do business in the future I am sure and all of this is the result of someone willing to help a customer with a problem and all I did was get a warrantee detail on my car. Every business has problems on occasion but I am confident this dealership will go to great lengths to solve it in a fair and equitable manner. Love the people and their kindness to me! Larry & Jackie

They are very friendly. - Glenn

They are very friendly. And they listen to what you have to say. And they do their work correctly and keep you informed.

My GMC Salesperson is Dan Fleming, been buying from him - Cher

My GMC Salesperson is Dan Fleming, been buying from him for years, personable, knowledgeable and will take the time needed for all your concerns when buying/leasing. I wouldn’t do business with any other dealership at this point. Service is great! And so is the Service Dept., with Bill and all at the service desk, employees, they aim to please and get it right!!

Excellent Customer Service, Great sales & Finance Team . - fliteskirt757

Excellent Customer Service, Great sales & Finance Team . Would highly recommend this dealership if you’re looking for your next vehicle. You won’t regret it

Great service would recommend the dealership to family... - TAELLIOTT_52

Great service would recommend the dealership to family and friends wanting to purchase a new car. Service is always great . Great rewards program as well.

Brought my 2023 Nissan Sentra in for oil change and tire - scatman07

Brought my 2023 Nissan Sentra in for oil change and tire rotation. Ricky got my car in right away and was great to deal with.