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Mathews Ford Marion Inc. - Service Center

Marion, OH

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329 Reviews

329 Reviews of Mathews Ford Marion Inc. - Service Center

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July 31, 2021

Great service would recommend the dealership to family and friends wanting to purchase a new car. Service is always great . Great rewards program as well. More

by TAELLIOTT_52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 29, 2021

They were all very nice and polite. They did real good job on my van. They helped me out when i needed ride home cause enterprise never showed up. I would recommend them for sure More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Body shop
July 28, 2021

Have really enjoyed working with Mathews Honda to purchase ,service and repair our 2020 accord they have met and exceeded expectations esp compared to other dealers I have dealt with More

by Janine.bauman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Janine.bauman responded

Mathews is all around a great dealership to work with!!

July 27, 2021

Best service department worked on our Hummer H3. Chuck is excellent! Easy to schedule an appointment, great follow up during service and overall excellent service! Highly recommend. More

by timroston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Garrett
July 24, 2021

You did a very good job on our Lincoln. Highly recommend your body shop. The body shop people were professional and cared about their job. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop
July 23, 2021

The staff were Courteous and had Good time management in performing the inspection. The staff were friendly and very knowledgeable. They were very helpful in providing an estimate on how much the repairs wo More

by mmines26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

Mathews Ford Service Dept is the best in Marion in customer service & quality workmanship. Jeremy, the service manager is outstanding to work with and he see to it that our needs are met. More

by Tomrobb6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Tomrobb6 responded

Thank you for great customer service

July 21, 2021

Nice professional staff, always willing to please the customer. I would hightly recommend the service dept. They always check every thing on the vehicle to make sure everything is working More

by aisonag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service Mgr., Jeremy, Mr. Birdsong
July 21, 2021

very professional staff. appt. time as scheduled. check in and check out were easy. service thorough. excellent experience door to door. i was very pleased. More

by owhyohio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

The service rep Jeremy Hieser is absolutely the best. He exceeds all expectations for me. Also, Tim Flinchbaugh and Jim Woodson have been fantastic. Thanks all More

by pcraycraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hieser,
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