1,239 Ohio Used Car Service Centers

They are the greatest and will not go anywhere else . - TAMMJO65

They are the greatest and will not go anywhere else . Professional, knowledgeable and kind .They helped me so much with my only transportation to work and diagnosed and repaired my vehicle quickly and with expertise

Samantha was very helpful. - Dan

Samantha was very helpful. She went above and beyond. A+. I couldn’t ask for anything else

Always thorough and available. - brownimk1of5

Always thorough and available.Very helpful and polite! They are honest and their waiting rooms are always clean.

Kept me apprised of my car repair status, pleasant, - Ashlyn.1

Kept me apprised of my car repair status, pleasant, waiting room and fairly fast checkout

Service department delivered vehicle earlier than time - julireeser

Service department delivered vehicle earlier than time promised. Appointments are on time and attendants are pleasant.

Ken Ganley Lincoln in Middleburg Heights is the only - chaught

Ken Ganley Lincoln in Middleburg Heights is the only place I would do business with for the Lincoln brand in the Greater Cleveland Area. I was initially trying to buy my first Lincoln (had been a loyal customer to another brand for about a quarter of a century) from another dealer closer to my home in Westlake. The other dealer tried to take advantage of me. I am widow and feel I was treated unfairly and with extreme unprofessionalism. When the other dealer lied to me and reneged on their offer, coming down on their trade in offer by nearly 10K, I walked away from a deal I had shook on and written a check for, and headed to Ken Ganley Lincoln. Mike Mays worked with me at my pace (quick) to make me a fair deal for the car I wanted. He also explained everything to me about my new car. A few months later, I worked with Fred at KG who purchased my other car from me and made me a fair offer that far exceeded what their competitor offered me. I recently had my new car serviced (oil change and tire rotation and looked ar one other issue I was having) at KG and they did an excellent job and got it done quickly, which is the most important thing for me (and getting my car cleaned too while it is being serviced). Thank you KG. Keep up the excellent customer service and making great cars. I would like to see you bring back the color I wanted to buy that you were out of, ceramic pearl, with a perfect soft touch ebony interior. Although I have come to really love my harbor gray exterior with a black interior, and more importantly, I like the way I am treated at Ken Ganley Lincoln.

I was able to get a price quote up front for the - lewmesser

I was able to get a price quote up front for the requested services and set an appointment without any issues. The repairs were done on time and the explanation of what was completed and items they recommended were well explained. I highly recommend this service department.

Good service, however my truck was not washed after being - jschafrath

Good service, however my truck was not washed after being serviced. I had to wait while they took it back to wash it after I was told it was ready. It is the first time this has happened.

Fast and efficient maintenance work! - rfacer

Fast and efficient maintenance work! Great service advisor. Looking forward to my next visit in three months!

Excellent service, Mercedes loaner car during repair, and - JabberwockySwolf14

Excellent service, Mercedes loaner car during repair, and they stand behind their work. Also, Mercedes has an incredible parts warehousing/delivery system that enables most parts to be delivered overnight free of charge.

I am pleased with my experience at Germain Kia. - jmmcols48

I am pleased with my experience at Germain Kia. My car was diagnosed, required maintenance explained, service finished in acceptable time. Waiting area is very nice and accommodating. I will be sure to take my vehicle back as needed!

Service was great, Maggie is an excellent customer - DENISE.DUNN48

Service was great, Maggie is an excellent customer service representative, she is always friendly and has a smile on her face. She is a keeper! Always great service there.

They are very friendly and helpful . - johnsontanya119

They are very friendly and helpful . Whatever you need they make sure they work their hardest to get it done . Service department is great .. they get you in on time and the waiting period for your car to be done is not long at all . Alec Dadas helped with my first service appt & was very efficient. I would totally recommend them .

Was having issues with my 2024 Kia Sorento which required - brittanyynpatton

Was having issues with my 2024 Kia Sorento which required me to bring it in 3 separate times. Both Linda and Desiree were wonderful to work with, the techs who worked on my car were quick to service it! Would highly recommend this dealership to anyone - the customer service is wonderful and the environment is very friendly!

The service that I received , considering the extenuating - Slytlern

The service that I received , considering the extenuating circumstances, went above and beyond my expectations.

All service was done timely and efficiently at a - bscul

All service was done timely and efficiently at a reasonable price. Writeup person kept me well informed throughout.

I was treated poorly by the new sales department. - sq1

I was treated poorly by the new sales department. I have been a loyal customer for thr past 9 years and my wife's family for the past 30 years. I placed an order for a new truck 6 weeks ago (for business) and had explained the urgency of this purchase to two of the three salesman I dealt with. Not one of the sales men communicated any updates the entire 6 weeks. When this dealership belonged to Axelrod, we were treated as if our hard earned money spent at this dealership mattered. Check engine light has come 3 separate times after 3 separate dealership visits, when I was told the issue was resolved and charged $550.00 for the parts and labor. I have no faith left in this dealership.

too many email correspondences! - mark.carosello

too many email correspondences! stop with spam. even after unsubscribing they still send out emails about ratings, deals etc.

My service was easy to book with fast and freindly - Hondo

My service was easy to book with fast and freindly service and no hassles will definitely be back.

The dealership is always very accommodating in scheduling - Harry

The dealership is always very accommodating in scheduling appointments They perform the work and explain everything about your vehicle.

They are always friendly and welcoming. - dance1085

They are always friendly and welcoming. I’m not a big fan of the waiting room though. They should update the waiting room

I have been having vehicles serviced at Fredericktown - philbowman57

I have been having vehicles serviced at Fredericktown Chevrolet for 10+ years and will continue to do so as long as I am driving!

Matthew was very helpful in getting my issue resolved - Cyrus

Matthew was very helpful in getting my issue resolved along with the mechanic who was just as helpful

Everyone was pleasant. - KMNS_MLS

Everyone was pleasant. The waiting area was clean and comfortable and had snacks and coffee.

Service department is great, Nate is very knowledgeable - dane9er

Service department is great, Nate is very knowledgeable and friendly, as is everyone there! Thanks.

They do a very nice job. - owensill

They do a very nice job. Staff is very friendly and accommodating. Today took a little longer than normal, but overall good job!

Was fixed the same day assta Stated with no problems. - 25DPL40

Was fixed the same day assta Stated with no problems. Fixed on the day they said it would be fixed.

I would advise you to not take your car there for - marvs3404

I would advise you to not take your car there for repairs! I took my Dodge Caravan there for simple repairs. Shocks and Struts And they butchered the job. First they left 13mm Blue point wrench laying on my battery to short positive to negative. They put it back together with the strut bushings hanging out. Now it makes noises like front suspension going to fall out. so they either don't trust their mechanical ability to test drive it when they finish a job. Or they test drove it and said oh well who cares ship it. Took it back and they said you said shocks and struts are bad so we just replaced those not the broken strut bushings. I left it with them for 6 weeks and it's still not fixed. They never touched it. When I would call about vehicle they would say parts will be in a week that week would come and go another week for parts. They said vehicle was so old it was hard to get the parts. It is a 2013 but part interchange up to 2019. Their location in Chillicothe said they could have the parts for me in two days. I wouldn't trust them to fix a bicycle now. I was ASC certified mechanic for 15 years. I've only seen repairs like that when someone had a crackhead fix their car. BEWARE!!!

Today my elderly mother took her 2020 Ford Escape in for - chris64brmc

Today my elderly mother took her 2020 Ford Escape in for factory service. She was treated poorly by one of two service personnel and he was very inattentive to her needs or concerns with the vehicle. After a short time period, she was advised her vehicle service was completed but found no reason for the service display wrench icon, speculating that her oil simply needed changed. This vehicle was purchased new from Waikem Ford & has less than 17,000 miles. She was charged $90 for an oil change & tire rotation. The service rep also failed to deduct a $10 service coupon she presented prior to the vehicle being serviced, promising to make it up to her "next time." After speaking with her today, I can assure the Diehl management team both in Massillon & Butler PA she nor any other member of our family will patronize any of your dealerships again for service or sales. We have long supported the Waikem family of dealerships having lived in the Massillon area for over 55 years. My wife & I personally have purchased over 12 new & used cars from Waikem over the decades but no longer. Perhaps Corinna Diehl needs more stringent oversight of the Massillon operations to ensure the total lack of concern to customers is remedied but any corrective action will be too late for us.

Have been coming back for the great service for 13+yrs. - tjw7053

Have been coming back for the great service for 13+yrs. They always have needed items in stock, get my vehicle in quickly, completed as promised, service associates always professional. This time, I worked with Erich Volande.