Oklahoma Acura Dealers

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Don Carlton Acura of Tulsa - Tulsa, OK

On 6/10/2009 3:30:34 PM gwickes wrote:
Absolutely fabulous experience!

I live in Dallas and I wanted a 2009 TSX (premium, 6 speed manual). I contacted all 4 local Acura dealers in Dallas area and while one dealer had a car that matched my needs, the experience working with them did not give me the "warm and fuzzies". They did reach the price I wanted, but I was also looking for a great customer experience, which I didn't feel was forthcoming.

I then looked outside the Dallas area and ran across Don Carlton Acura of Tulsa. I contacted the Internet sales manager at Carlton (Mike) and explained what I wanted, the price I wanted and if they could help. The phone experience was terrific... I just felt like these guys valued customers and were very trustworthy.

They had a model that I wanted (their on-line inventory was dead on accurate -- and this was not the case with one of the local Dallas dealers). We agreed on terms (on the phone) and then I traveled to Tulsa 5 days later to pick the car up.

I was a bit concerned that there would be a "few surprises" – hey, it's a car dealership and there always seems to be a surprise or two... Well, the surprise was there were absolutely no surprises! Everything we talked about on the phone was delivered... no extra hidden stuff, no heavy sales push to something else.

Furthermore (and most importantly), the experience dealing with this dealer (from sales to finance) was the type anyone would enjoy and appreciate. Honest, personable and completely focused on customer satisfaction.

I completely and whole heartily recommend this dealer to anyone in the Dallas area... don't be restricted to local Dallas dealers if you are looking for a new Acura and a great buying experience. These guys are worth the 3-4 hour drive!

Bob Howard Acura - Edmond, OK

On 12/4/2003 1:54:55 PM Jade3597 wrote:
I have had my car for over 2 years and the service has been extrodinary. When I go to Bob Howard Acura for my service, I get greeted as soon as I walk in the door. The sales manager makes it a point to say hello to me. The service is always done correctly and they get me in and out in a timely manner. They have always complied with my every need and it is done efficiently.