11 Oklahoma Audi Service Centers

Six Visits and All Have Been Great! - KenMoore

Let me begin by saying I read some of these reviews and wanted to share my experience with Mitch and Gary in the Service Dept. I bought my A5 at another dealership yet I have been treated like Royalty by these folks when I visit. My car is fine and needed no repairs however I have added The European Bi Xenon w/ LED DRL, custom RS style grill, window tinting, etc... Matt Flowers spent more than a week programming a new computer that had to be installed to run the new headlights. I couldn't find anyone to do this without flying them in from Cali or Europe. Long story short , Matt made my $3000 headlights work sweet. When it comes time to buy my next car it will definitely be from Audi of Tulsa. PS: The car I had prior to my Audi was from Lexus of a Tulsa ( another Don Thorton dealership) They too treated me like Royalty both in Service and Sales.

Amazing service department!! - Acker

I was traveling from out of state and had major repair problem and this Saturday service team repaired my car in less than three hours! I was amazed! Very knowledgeable and quick to fix my problem. Courteous and wonderful dealership! Thank you so so much!!!

Stay away or you will be sorry - James, Bob123

After a wreck our insurance company suggested Bill Knight collision repair as it was one of their "preferred" shops. Ignorantly, we followed the insurance carriers advice instead of doing research and selecting a shop on our own. The repairs were first promised to be complete within 10 days. It actually took 23 days, a lot of frustration, and serious bouts of high blood pressure, before we finally got our car back. During that time we were promised six different completion dates, followed by a multitude of excuses for the various delays. We had issues over the parts that were used, the promised "life time" warranty that actually does not exist, and an issue with painting. Our experience over this three week process is best described as a nightmare. The level of incompetence was simply staggering. Had it not been so frustrating, the multitude of delays would have been comical. It became my habit to wait by the phone, on the date(s) the car was supposed to be finished, to see what the next excuse would be for another delay. On the final day, after we were told the car was ready to be picked up, we traveled to the shop to find the replaced wheels on the car were not correct. The wheels on the driver side of the car were dramatically different than the wheels on the passenger side. Needless to say, my opinion about Bill Knight Collision could not be worse. We are a "Ford" family, but we will never step foot on Bill Knight's dealership again. Not to buy a vehicle and certainly not to have repairs made to any vehicle.

Brought car in for hail damage repair in July. Still... - Paullie

Brought car in for hail damage repair in July. Still cannot get any answer when I can get my vehicle back. Going into 4 months now for $7,000 repair-something is seriously wrong with this horrible shop. This has created an untenable hardship on me to not have my vehicle for this long. May lose my job if I continue to miss work because of no vehicle. I will tell everyone I can about my unbelievable bad experience.