561 Oregon CODA Service Centers

Service and vehicle purchases - Iowa Boy

Have purchased six new vehicles over a seven year period, 3 Jeeps, 2 trucks, 1 Chrysler 300. Get regular servicing as required to maintain running efficiently. Have enjoyed the service received from this dealership. Love our sales person, Travis, has become like family. Pricing very fair and service techs do top notch work.

We brought our 2015 Fiat into Lithia Fiat of Eugene OR - raylarivee

We brought our 2015 Fiat into Lithia Fiat of Eugene OR for service and to get an estimate for fixing the dash lights. Well the service department was wonderful, not only did we get our Fiat serviced in record time but we were contacted in the waiting room to ensure we were comfortable while waiting. We were also offered a snack for free. The service people were great, a part was needed to fix our dash lamps and they took all the necessary information down so they could order the necessary parts to repair our dash lights, now we are simply looking forward to a time when the dealer and us can get the parts installed. Great service. Ray and Linda

Great service! - iwondernwander

Great service! Fast, efficient and friendly customer service. It was easy to schedule an appointment. I did not have to wait to check in. All in all, it was a much better experience than I have experienced with other dealerships.

Awesome Service Department, with Cord Heideman as the - zatkattack

Awesome Service Department, with Cord Heideman as the manager!!! He took care of my problem right away and got me back on the road in no time. If I lived here, I would use this dealership all the time.

Watched my car go down for a oil change and those guys - Kawasakiridr

Watched my car go down for a oil change and those guys are no joke about express service! Those guys are moving down there! Watched them rotate my tires and check my brakes all under 10 minutes hard working crew xxxxxxto those guys! Also the service advisor can’t remember the name but the guy that sits in the front was great and friendly.

I have always been treated very well here at the... - Sheila.B

I have always been treated very well here at the dealership the service department goes the extra mile to take care of customers even if they purchased their car else where. I was promoted to write a review after my experience with Dick Hannah Dodge in Vancouver, WA where I have for the last twenty years had purchased and serviced my vehicles there. After todays visit Lum has a customer for life here’s what happened today: I have spent the last twenty years at Dick Hannah purchasing various vehicles some disappointing service some good. Today Saturday November 13, 2021 I stopped by the dealership in the am Shawn approached my vehicle I mentioned that I did not have an appointment, however; my check engine light was on for two days and asked if they would have time to check the engine needed reassurance that there was no major problem for me to get back to Long Beach, WA. Shawn said he could get me in and the cost to look at it would mean a few hours and $175 for diagnosing plus costs for repair Shawn did mention it would be fine as long as the check engine light is not flashing. I did make it back to Warrenton, OR and stopped in at Lums Jeep dealership I spoke to the service department and explained about the check engine light they asked me to wait a moment then they can take a look to give me a diagnosis well guess what 15 minutes later I had the diagnosis and saw where the squirrels were eating my wires where #5 was misfiring made an appointment to bring the car back in for Lums to fix the vehicle there was no charge and no pressure in where I take my car to get it fixed. I live in Vancouver, WA, however; I will dive to Warrenton, Ir to have my car repairs done and purchase of my new vehicle. The difference? Dick Hannah’s moto is “Believe in Nice” Lum’s “Believe’s in service” This has not been the first time at Lums when I’m in town and needed to have one of my vehicles looked at they were always right there to help and at most no charge. Lum’s you have a customer for life!

Have used this dealership for the last 3 oil changes and - marcus.gomez

Have used this dealership for the last 3 oil changes and service and the service department employees seem to always be dismissive and have no empathy or compassion. I will be looking for a new location to service my truck due to their outrageous pricing for an oil change and tire rotation. I just had my invoice, and it cost me with a veteran's discount $411 dollars for an oil change and tire rotation. The pricing has gone up 110 dollars from 6 months ago. I wouldn't mind spending extra for good service but again, the service department employees have zero customer service skills.

I can't say enough good things about the service I - pkombo

I can't say enough good things about the service I received yesterday. I went to get my coolant checked and Laurevens went above above and beyond my expectations. He was professional, friendly, and answered all my questions thoroughly. In all my years as a BMW customer, I've always received good service, but yesterday will always stand out as extra special. Thank you!

They rip you off on service agreements and And don't want - jackiemorava67

They rip you off on service agreements and And don't want to do warranty work They will do anything to charge the customer.They're big service charges To diagnose a problem.

I bought me Cross sport in 2020, I have no complaints - DF

I bought me Cross sport in 2020, I have no complaints about the salesman or service. Today I called to get a new fob, I was quoted 305.00 for the Fob, and over 200.00 to program. Total over 500.00, Really?? I just contacted and ordered the same Fob from Salem VW, the price of the Fob was 181.00 and 99.00 to program. I understand needing to make a profit, but this is unbelievable. The parts employee was very nice, but the prices were out of touch, and not competitive.

These guys are great. - Dlight

These guys are great. Nicole in Service single handedly brought me back by being professional kind respectful and helpful and knowledgeable. I hated this old dealer and quit going there after buying 2 cars and getting service there but the old sales dept gouged and I didn’t trust the service department. It seems they have new owners and new employees. After speaking with Nicole who has only been there 2 years I felt confident again that I would be treated well and my car well cared for. I took it for an over due service and they have turned me back to using them again. I am so thankful because having a local dealer is so much easier and freeing. Thank you Nicole the dealership owes you a bonus and I hope they keep you.

This is the by far the worst experience EVER! They lied... - tpurcell

This is the by far the worst experience EVER! They lied and withheld info to get us financing, THEN let us driveoff the lot AFTER they took the plates off ( we were not aware) They never informed us that they were taking the plates and WE needed to buy new ones, and that was just the beginning. TERRIBLE customer service. THEY WILL ROB YOU BLIND!!!

Service - Larry4339

They are fast and friendly. Nice experience for my first visit. They were even nice enough to help me set up a app on my phone and car, to put navigation on my cars console. Added bonus.

We have dealt with Mock Ford since 1992 when we had a 92... - steve

We have dealt with Mock Ford since 1992 when we had a 92 Ford Explorer. There’s nothing for us to complain about here! Lance has been great to work with as well as Don through several purchases I’m on first name basis with several service writers.