563 Oregon SRT Service Centers

My experience was excellent!! Tommy was efficient, kind,... - nailahroache

My experience was excellent!! Tommy was efficient, kind, knowledgeable, and I didn’t feel pressured. I would definitely recommend my friends and family to buy a car at Buick GMC of Beaverton

Stranded from Texas - Satisfied traveler

We pulled into Burns Oregon on 7/2/2015. Our water pump was out on our diesel truck. We were in a time crunch to get to Texas by the fifth. We drove to Burns Ford at 7:30 am. The owner of the dealership assured us he could take care of it. The mechanic arrived at 8:00 and promptly assessed our situation. They got to work immediately and we pulled out of the dealership by noon. This was a scary situation considering we were on the eve of the Fourth of July. We could not have asked for any better service. If I lived closer I would purchase my next vehicle from them. Thanks for saving our lives Burns Ford of Oregon.

Awesome service - Lauren2

My service time was quick and efficient. The employees offered me a ride anywhere, snacks, and drinks while I waiting. They were very accommodating. I will return for future work on my car.

Great customer service. - willis1110

Great customer service. The employees are respectful and easy to deal with. We always have a great experience at Butler Ford!

Good customer service - CTSV

The whole staff of Cadillac of Portland, work together to make it worth going to Cadillac of Portland. Thanks to Jayleen, Russ, and Ed Kriegal.

No communication, no follow up,go elsewhere - Unhappy Camper

Won't help if it is a warranty issue. Will Give you the run around, you'll have better luck feeling with the Trailer Mfg.

Absolute Crap service and repair quality. - krapacker

Absolute Crap service and repair quality. Charged me $1200 to fix my AC and I've been breathing the leaking seals for 6+ weeks. I called them today to ask about another possible repair and got the answering machine midday, and of course no return call. I only called because they've been maintaining the vehicle since I bought it there. I will never go back there again. Garbage Business!

I have a 2019 Cross Trek. - JW

I have a 2019 Cross Trek. It's the first car I've ever owned where the radio doesn't continue to work correctly on its own. I was offered a paid radio subscription when I bought the car. I had never paid for radio before and could see no reason to start. A while back the radio started acting up, wouldn't save stations, etc. I took it in to Capitol Subaru. In about 15 minutes, they fixed it. They didn't charge me. So I thought OK. It's a minor inconvenience, I'll just have to take my car in every now and then to have the radio updated. Today I brought it in. I was told that the car was no longer under warranty. It would cost $165 to have the radio updated! I can't believe this. No parts required, just a reset of the software. It comes out to about $500 an hour for labor! I'm going to try living with the wonky radio.

My wife took her car I for issues of dead batteries. - Paulie

My wife took her car I for issues of dead batteries. She was so pleased with Shelby; she answered all of her questions. We drove to Carr Subaru this am as we were concerned about what the issue was with here vehicle. I was introduced to Shelby and she is indeed amazing. She offered a loaner car as they were still attempting to locate the issue. She is absolutely the best customer service person I have ever met! We chatted about what was being done to locate the issue…she smiled the entire time and said not to worry. She really does deserve to be recognized for her amazing service.