561 Oregon SRT Service Centers

Good customer service - CTSV

The whole staff of Cadillac of Portland, work together to make it worth going to Cadillac of Portland. Thanks to Jayleen, Russ, and Ed Kriegal.

No communication, no follow up,go elsewhere - Unhappy Camper

Won't help if it is a warranty issue. Will Give you the run around, you'll have better luck feeling with the Trailer Mfg.

Worst service department ever! - Priscilla

Worst service department ever! My husband took part of the morning off of work yesterday to bring in our 2023 Silverado which we are constantly having issues with. The check engine light came on and the truck displayed a limited acceleration notice. They were supposed to call him back when it was diagnosed yesterday and no one ever did. My husband tried to call multiple times in the late afternoon but no one would answer or return his call. This morning, he stopped by the service center on his way to work to find that they have had not even touched his vehicle yet. So xxxxing rude! We are done with Capital Chevrolet

I have a 2019 Cross Trek. - JW

I have a 2019 Cross Trek. It's the first car I've ever owned where the radio doesn't continue to work correctly on its own. I was offered a paid radio subscription when I bought the car. I had never paid for radio before and could see no reason to start. A while back the radio started acting up, wouldn't save stations, etc. I took it in to Capitol Subaru. In about 15 minutes, they fixed it. They didn't charge me. So I thought OK. It's a minor inconvenience, I'll just have to take my car in every now and then to have the radio updated. Today I brought it in. I was told that the car was no longer under warranty. It would cost $165 to have the radio updated! I can't believe this. No parts required, just a reset of the software. It comes out to about $500 an hour for labor! I'm going to try living with the wonky radio.

My wife took her car I for issues of dead batteries. - Paulie

My wife took her car I for issues of dead batteries. She was so pleased with Shelby; she answered all of her questions. We drove to Carr Subaru this am as we were concerned about what the issue was with here vehicle. I was introduced to Shelby and she is indeed amazing. She offered a loaner car as they were still attempting to locate the issue. She is absolutely the best customer service person I have ever met! We chatted about what was being done to locate the issue…she smiled the entire time and said not to worry. She really does deserve to be recognized for her amazing service.

Five star rating for your service department! - Pjcoop

I have been coming to Urness motors service Department for service and repairs on my Jeep for several years. They were always so courteous and knowledgeable and quick! I give them a 5-star rating for their courteous, efficiency, speedy services and knowledge!

My service writer, assistant, service manager, Terrie - rvlach64

My service writer, assistant, service manager, Terrie Lussier is far and away the best service oriented person I have had at any dealership for my mini vehicle‘s in my 76 years. Terrie is very thorough, efficient, courteous, and professional. Roger Vlach