I’ve been a loyal customer here since 2016, and they - Amanp
I’ve been a loyal customer here since 2016, and they still managed to completely take advantage of me. After spending thousands on repairs, they treated me like a cash cow instead of a customer they cared about.
They misdiagnosed a “hairline crack” in my coolant reservoir, and shortly after that repair I discovered I was driving with almost no coolant. When I went back a week later, suddenly the issue was a leaking water pump. They quoted me 12 hours of labor, yet the job was finished in less than a day — which makes you wonder what actually happened behind the scenes.
More recently, they performed a major timing chain job but never mentioned the oil gallery gasket, a well‑known failure point on the VQ37 at my mileage. The timing cover was already off, and recommending it would have saved me another 6–7 hours of labor later. Instead, they let me walk out knowing I’d be back for another expensive repair.
When I reached out for a resolution, I was ignored completely. No accountability, no follow‑up. Andrew, who handled my service for years and is now the manager, didn’t respond either.
This dealership does not have your best interest in mind. They miss critical issues, push unnecessary repairs, and leave you paying for the consequences. Stay far away.
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