241 Pennsylvania Chevrolet Service Centers

My service advisor was very helpful and friendly. - Velle3

My service advisor was very helpful and friendly.All my work to my vehicle was performed in a very efficent time frame

Allegedly performed services with out permission. They... - Nomore

Allegedly performed services with out permission. They were too fix a leaking engine oil pan gasket and they added coolant service, brake service, transmission service. Coolant and transmission had recently been serviced, was not needed. The transmission had a premium sinthetic fluid in that they allegedly replaced with basic atf. Basic theft, dishonest business.

Definitely not a 5 star jeep dealership This is... - phillyjen

Definitely not a 5 star jeep dealership This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I... (Full Review) This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I tried Gegnas Chrysler and was disappointed. My jeep was in the service dept for over two days and all it needed was a new battery. After having the jeep for two days, they had the audacity to charge me labor for investigating my complaint, then finding out what was wrong with the jeep and then replacing the battery. So, all together I was charged 3 different labor fees. I questioned this at the service dept and nothing they said to me made any sense. Coincidentally, all mgmt was out to lunch. ..or so I was told. Also, when I got to the dealership, no one appeared to be really busy, which I guess would explain why it took them two days to put a battery into my jeep. Avoid this place at all cost if you don't want to be riped off.

Everything was great. - donna60648

Everything was great. Just what we expected. It was a long wait but expected it for what we had done. Ron is exceptional! So far all our experiences have been good.

Professional and Timely - Ed051950

My expereince was both profssional and timely. The staff are top notch and when you leave there it's with a smile and good feelings. Trust is important to me and I trust Hawkins with maintaining my autos. The service center staff know most of their customers by first name which have always impressed me.

Great service experience! - linthavongsa4

Great service experience! They personally communicate with you and are very informative throughout the service.

Car buying experience was decent. - nismopf

Car buying experience was decent. Can’t take that from them. But that’s the only good thing about them. I bought a 2020 ford explorer that showed no symptoms of issues during test drive. Next day it started surging, slipping, bucking. Took it back there to have it looked at and they had it for almost a week and told me to drive it because they “think” they fixed the issue. Brought back a couple days later as issue was not fixed. Told me that the rear differential was bad but it would take about 3 weeks to get the part. Wrong part came in, ordered another one, put that in and problem still existed. Took it back there a third time for same issue, I was told the transfer case had an issue and it would need replacement. 2 weeks again not having my vehicle, change of management covering service department had no idea why my car was there because previous service manager hadn’t relayed the concerns and correction course. After back and forth fighting with them someone who claimed to be in charge of the store got answers for me. But from 3 different people came 3 different answers. And also the “techs” that worked on my vehicle had no recollection of spindly anything to my vehicle. Called them to let them know the vehicle was still having issues and I needed an answer same day as to whether they were going to honor their failed repairs and correct it. A few days later no response. This dealership is definitely subpar at best as far as service goes. Definitely thumbs down and would not recommend it to anyone. Btw, my vehicle now needs a transmission because they were trying to “bandaid” the issue.

To start, the secretary was rude & did not seem to... - Edward63

To start, the secretary was rude & did not seem to know what she was doing. The mechanic charged me for parts he never replaced an also put my rear driver side wheel on backwards. I found this out after i had my truck looked over at another garage because I was skeptical of the work that was supposidly done. When i confronted the mechanic, he was ignorant an overly defensive. Since then I have heard many other complaints regaurding Jayce Automotive.

Great experience again! I only buy from Jeff D’Ambrosio... - Dennis

Great experience again! I only buy from Jeff D’Ambrosio and will continue to in the future. Eddie always takes care of us and does a Great job!!

A bad experience that the owner made worse - RachelG

Brought the car in for a bad wheel bearing and was told air pressure. (I had explained this was an issue since I bought the car and elsewhere did not find it.) 2 hours wasted and I was annoyed, just asked for the car back to get out of there and get to work. I paid a lot of money to have my car detailed and get it ready for winter. They put my perfectly clean soft top through a car wash in 20 degree weather and then the owner told me to "Calm down its just soap" when I wanted to know what product and the data sheet on it. It is not "just soap" if it takes off the protection I paid for yesterday. Also OSHA requires that these data sheets are kept on file in case of an employee incident. Instead of trying to investigate he made the situation worse. Reported to GM corporate offices and BBB. OSHA also notified but out of their control as I am a customer not an employee.

GREAT SERVICE - MR.EARL

I DIDN'T BUY MY CAR AT THIS DEALERSHIP , BUT THE DEALER I BOUGHT MY CAR AT IN PITTSBURGH . WAS ALWAYS KIND OF NOT VERY NICE. SO I CAME HERE, I HAD NO PROBLEMS GETTING MY CAR SERVICED AT JIM CRIVELLI . THEY EVEN HAD A WATER PUMP FOR MY SONIC . WHEN I HAD IT IN FOR ASTATE INSP. GREAT PLACE I'LL SHOP THERE AGAIN!

Absolutely The Best - Jacqueline67

Always treats me very well and respectful. Would recommend 100% Thanks Watson of Murrysvillie ????????Thanks Zach and they even Washed My Beautiful Truck !!! I'm a Happy Girl ????????????????

Service warranty work ! - John c

Since one of the older gentlemen left it just plain stunks,Robins is ok tg new guy terrible!!!They sell warranty covers CV it one time not the next

Poor service - Mark

Took my Traverse in b/c of a check engine light. The service department spent time and my money to figure out the problem and couldn't give a definite answer what it was. I expect if you take a car to a dealership that only works on Chevrolet they could diagnosis the problem and give me a solution. Dis appointed in the service department!