241 Pennsylvania Chevrolet Service Centers

Took it in for diagnostics, normal, par for the course.... - RONALDANDLOIS

Took it in for diagnostics, normal, par for the course. They had to put it on the machine so they could charge me $117, even though they called me at least 3 times to ask what was wrong with it. When I took it in you actually couldn't tell there was anything wrong with it, now it's horrendous. Barely made it home!!!! Never again, and their phone staff in service has a lot to be desired.

My experience with Delaney has been great. - bspangler

My experience with Delaney has been great. Every question asked is answered. Great dealership and would recommend them.

Take care of you need and easy to work with. Leave the... - jhannahs

Take care of you need and easy to work with. Leave the vehicle and it is ready when they promise. The staff if friendly and helpful

outstanding! - mikado150@

I was a Ford customer for 18.years. however, GM had better incentives And very accommodating sales force with no pressure as i use a cane and wheelchair. robert kubiak.

Friendly service and kept me in the loop on everything - Randal C

Friendly service and kept me in the loop on everything they found. They also offered options for another car.

The vehicle sale went smooth other than them not... - McMillion

The vehicle sale went smooth other than them not preparing the vehicle as promised. The vehicle was cleaned and finished with a spray detailer, not detailed as promised. The spray detailer washed off with the first rain. They didn't paint the front bumper before pickup as promised, so we had to setup a follow-up appointment and they still didn't get the bumper painted that time...third times a charm. The General Manager, Chad, never returned my call during this process. Keep in mind, it was a thirty minute drive to and from the dealer for us each time. Service did fill up the tank after our forth time in. Then there was a gas smell coming from under the hood which the service department was not capable of determining the cause, so I had to take it to Apple Chevy (truck was still under warranty) and pay $200 to diagnose. The #7 plug was lose and had failed the plug and wire. They did replace the plugs and #7 wire (under warranty), but then the vehicle didn't run right. The engine surged, delayed shifts into gear and the idle was too low at the top of each gear . I didn't trust them to work on the vehicle at that point, so I took it to my mechanic to be fixed, another $180. It's a great truck, but Faulkner service is lacking to say the least. They were supposed to fix a suspension problem too. Shortly after Faulkner replaced the rear air shocks, the rear tires started rubbing the inner fenders when loaded up with camping gear. They were "ordering parts", but I've had no call back and it's been more than a month. Brandon is not consistent at following up. You live and you learn.

My service advisor was very helpful and friendly. - Velle3

My service advisor was very helpful and friendly.All my work to my vehicle was performed in a very efficent time frame

Definitely not a 5 star jeep dealership This is... - phillyjen

Definitely not a 5 star jeep dealership This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I... (Full Review) This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I tried Gegnas Chrysler and was disappointed. My jeep was in the service dept for over two days and all it needed was a new battery. After having the jeep for two days, they had the audacity to charge me labor for investigating my complaint, then finding out what was wrong with the jeep and then replacing the battery. So, all together I was charged 3 different labor fees. I questioned this at the service dept and nothing they said to me made any sense. Coincidentally, all mgmt was out to lunch. ..or so I was told. Also, when I got to the dealership, no one appeared to be really busy, which I guess would explain why it took them two days to put a battery into my jeep. Avoid this place at all cost if you don't want to be riped off.

Service department was efficient and thorough in its - Chazz823

Service department was efficient and thorough in its response and handling of the repairs needed

Great service experience! - linthavongsa4

Great service experience! They personally communicate with you and are very informative throughout the service.

Car buying experience was decent. - nismopf

Car buying experience was decent. Can’t take that from them. But that’s the only good thing about them. I bought a 2020 ford explorer that showed no symptoms of issues during test drive. Next day it started surging, slipping, bucking. Took it back there to have it looked at and they had it for almost a week and told me to drive it because they “think” they fixed the issue. Brought back a couple days later as issue was not fixed. Told me that the rear differential was bad but it would take about 3 weeks to get the part. Wrong part came in, ordered another one, put that in and problem still existed. Took it back there a third time for same issue, I was told the transfer case had an issue and it would need replacement. 2 weeks again not having my vehicle, change of management covering service department had no idea why my car was there because previous service manager hadn’t relayed the concerns and correction course. After back and forth fighting with them someone who claimed to be in charge of the store got answers for me. But from 3 different people came 3 different answers. And also the “techs” that worked on my vehicle had no recollection of spindly anything to my vehicle. Called them to let them know the vehicle was still having issues and I needed an answer same day as to whether they were going to honor their failed repairs and correct it. A few days later no response. This dealership is definitely subpar at best as far as service goes. Definitely thumbs down and would not recommend it to anyone. Btw, my vehicle now needs a transmission because they were trying to “bandaid” the issue.

To start, the secretary was rude & did not seem to... - Edward63

To start, the secretary was rude & did not seem to know what she was doing. The mechanic charged me for parts he never replaced an also put my rear driver side wheel on backwards. I found this out after i had my truck looked over at another garage because I was skeptical of the work that was supposidly done. When i confronted the mechanic, he was ignorant an overly defensive. Since then I have heard many other complaints regaurding Jayce Automotive.

Great experience again! I only buy from Jeff D’Ambrosio... - Dennis

Great experience again! I only buy from Jeff D’Ambrosio and will continue to in the future. Eddie always takes care of us and does a Great job!!

A bad experience that the owner made worse - RachelG

Brought the car in for a bad wheel bearing and was told air pressure. (I had explained this was an issue since I bought the car and elsewhere did not find it.) 2 hours wasted and I was annoyed, just asked for the car back to get out of there and get to work. I paid a lot of money to have my car detailed and get it ready for winter. They put my perfectly clean soft top through a car wash in 20 degree weather and then the owner told me to "Calm down its just soap" when I wanted to know what product and the data sheet on it. It is not "just soap" if it takes off the protection I paid for yesterday. Also OSHA requires that these data sheets are kept on file in case of an employee incident. Instead of trying to investigate he made the situation worse. Reported to GM corporate offices and BBB. OSHA also notified but out of their control as I am a customer not an employee.